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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,646

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 401,646 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend

Veterans United has exceeded my expectations as a first time home buyer. I've heard the grueling stories of the home buying process but VU made it quick and stress-free. My entire home buying concierge made this process very pleasant. Every single individual exuded class and excellent customer service. Kat Wiesenborn and Haley Moore were both so patient, kind and accommodating throughout this entire process. I cannot song praises of VU enough. I have been telling any and everyone that will listen. Thanks again VU, I will definitely return for any further home buying, selling or refinancing.

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars
Would Recommend
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend

It is always a great experience and a pleasure working with the veterans united team!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4.5 out of 5 Stars
Would Recommend
headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Leanne went above and beyond to help us. Any question, or trouble we had she had an answer, and helped us. Even when she was sick, and also after working hours.

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

4.5 out of 5 Stars
Would Recommend

Everyone on the team worked really hard to get the loan closed quickly!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

4 out of 5 Stars
Would Recommend
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Veteran’s United makes home buying seem like a walk in the park. I couldn’t be happier with the process. They truly did all the leg work and guided me through the home buying process with ease.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend
headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend

Everyone was so great even after I got confused on a few things that I needed to turn in They talked me through it

headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

2.5 out of 5 Stars

It seemed like when veterans United needed something I had a short time line towards the end. I was going through a hurricane and reached out and told them text only and that’s spotty. But the things they needed could have been done a week earlier. This was the worst experience ever.

Response from Veterans United

Thomas, we take your feedback seriously and we appreciate your willingness to acknowledge this situation. We care deeply about customer service and a member of our Client Advocate team would love an opportunity to discuss your loan experience in greater detail. It is always our goal to strive for improvements, and acknowledge any mistakes made along the way. We look forward to learning more from you and how we can be better in the future with our communication.

5 out of 5 Stars
Would Recommend

The team did a great job for us. We are first time home buyers and the team made a difficult situation for us go smoothly and saved us a load of money at closing. We could not be any happier.

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend

By far the best home ownership team I know and would use if I’d ever had to buy a home again!!!

headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

For a first-time home buyer, I didn't think the process would be as smooth as it was.
Although there was a lot of information, it was organized and passed across such that I wasn't overwhelmed.
their portal/ site is very efficient too. it's easy to navigate, and secure.
ill give them a 10
I'll recommend them too.

headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
Would Recommend

Veterans United worked with me throughout my home buying process and got me everything I needed in order to successfully purchase our home. Zane and Kelsey were amazing and always in touch if I needed something! 10/10 would recommend to any veteran looking to purchase a home!!

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

Thank you everyone !

headshot image of Caleb Beebe

Loan Officer: Caleb Beebe

NMLS# 2070328

4 out of 5 Stars
Would Recommend
headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend

To say that Veterans United made the home buying process smooth and fast is an understatement. I know that you may think that you had the best home buying team, but mine was THE BEST! Maureen, Abbie, Jake, and Josh really treated me right. Thank you! Semper Fi!

headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

4.5 out of 5 Stars
Would Recommend
headshot image of Brett Blythe

Loan Officer: Brett Blythe

NMLS# 2086133

5 out of 5 Stars
Would Recommend

I’ve gone to them for my VA home loans twice- and am glad I did both times. Jeffrey Ferguson and the rest of his team have my trust.

headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

The whole Veterans United team went above and beyond to make my first time home buying experience as easy and stress free as possible. I’m happy I made the decision to go through Veterans United. Will definitely refer any and everyone I know to you all. Thanks for all the hard work and help!

headshot image of Viola Sykes

Loan Officer: Viola Sykes

NMLS# 1821541

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
headshot image of Christopher Thornton

Loan Officer: Christopher Thornton

NMLS# 45514

More Reviews

See all 401,646 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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