The refi was quick and easy...
Mary was great, warm & professional, she kept me in the loop every step of the way.
I was nervous to initially check it out, there was always an one excuse or another not to do it. My credit is not the very best but it is decent and it really has to be. Don't expect them to be able to accomplish a un realistic home loan. Be honest with Veterans United and the team assigned to you but more importantly be honest with yourself. Don't expect miracles, know your budget, be prepared, be proactive and most importantly be patient and respond to their request immediately. It's your loan after-all even though you'll feel like the team is only working on your loan, keep in mind they are also working on others and their loans but their response to your concerns are still their highest priority. Even by email which in some cases are at odd late / early morning hours. Just shows you they are definitely working on your behalf to give you their very best effort to make your loan happen. If your expectations are realistic and your honestly expecting a good experience you'll be satisfied. Unless your assigned Loan specialist team is Logan and his team then good won't be "good enough" of a rating you'll actually recieve an excellent experience. Also would like to say to you all that Logan's team includes a beautiful coordinator/specialist named Taylor working on your loan and she is a Rockstar, I give Taylor 100 stars as she is fantastic in all areas as well. If I had to do it again I'd request and not quit requesting for Logan and Taylor to be assigned to accomplish my loan package that's how great they are.
Logan and team made me the happiest new home owner i could be and like I stated above they are what makes the Veterans United Home Loan experience stand out among the rest.
Very fast turnaround. They are with you every step of the way with a personal hands on approach by all their team members. Highly recommend!
Thank you for all your help.
Fantastic job..the very best to everyone.keep up the good work...
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Great services and smooth transaction on using VA loans
Working with Veterans United was such a huge blessing! I got introduced to Ryan back in May when initially trying to pre-approve for a home. I was in the process of moving back home due to the pandemic so I was jobless and without a steady income. The only income I had was disability and at the time it wasn’t enough to qualify. Ryan told me what I needed to qualify and within weeks (nothing but God!) I was at 100% disability. This and only this allowed me to pre-qualify. Ryan was with me the whole time. He told me about my credit and what to do to maintain the score. His team of people was great and held my hand. Sidebar: This is my first home and though it’s a blessing to receive disability, I had to go through some things to be awarded it. Nevertheless, a furloughed job, living with my parents, and collecting unemployment for close to a year was all worth the wait of walking into a newly built home. Thank you, Ryan and your awesome team for giving me a place of refuge and peace.
All I can say is they are good people to work with. They took stressful situation and made it as pleasant as possible. I called them first and never regretted it. I can't say enough good things about Veterans United and Steve's whole team.
Randy and Erin were very communicative throughout the process and this was a great experience!
The team was great and stayed on top of everything . I never give a 10 because that would say there's no room for improvement and we can always get better .
Shawnee Holsten and her team (Amber Job) where are joy to work with. They were respectful, courteous, very responsive and thoughtful! Not to mention that we could feel that they were very experienced with the whole process. We enjoyed working with them very much. We also enjoyed how easy it was to engage with the online platforms.
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Kara really made this whole experience seem so much more like a personal shopping trip than a mortgage commitment. Super easy to follow check list, excellent communication, and so much positivity and encouragement!!
I strongly recommend Veterans United to any veteran looking to purchase a home with a VA loan. VU will walk you through every step in the process. They truly think of everything and make the process as efficient as possible.
The best!!! I appreciate all the help!!
Corey’s wife must be the only person who hates Veterans United… because he ALWAYS answers the phone. Huge thank you to Corey for helping us get into our dream home.
