Some of the steps resulting in delays were frustrating. Not sure if it was Va United. Or other outside factors
Response from Veterans United
Hi Paul,
Thanks for sharing your experience. I understand how frustrating delays can be, especially when it’s not always clear what’s within our control versus outside factors. Your feedback is appreciated and helps us look for ways to improve communication.
If you’d like to talk more, our Client Advocate team is available at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. Central Time.
Sincerely,
Claire S., Client Relations Manager
The process was very pleasant and the team I had was very knowledgeable. They were always attentive and answered all my questions.
Every team member, especially Maggie, was on point and phenomenal. You made my home buying experience very easy. I am blessed to have done business with Veterans United.
Maggie, you are the BEST😊
Here’s a short, strong review you can use:Veterans United is truly first class. Their team delivers exceptional service, clear communication, and genuine care every step of the way. They make the process smooth, professional, and stress-free highly recommended!
I would highly recommend Veteran's United for your home buying experience. Very stress free & helpfull with any questions. The loan process was very quick & hassle free. A great company to work with.
I could not have asked for an easier process when buying a home. Matt landis and his team were truly there every step of the way and I highly recommend using veterans united for your home buying journey.
Justin and his team (Tayla and Spencer) did a great job. They were responsive, professional, knowledgeable, honest, and took time to explain and answer all questions we had. We highly recommend them!
This is our second homebuying experience with VU, and they did not disappoint. Every specialist we worked with was helpful, professional, and made the stress of moving with a family of five much easier. The website’s UI was simple to use and clearly mapped out our to‑dos while helping us set a realistic timeline. Katie and her team are a 10 out of 10!
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We've bought and sold a few homes over the years. Veterans United made that process the easiest and by far the best experience to date. Thank you.
Our entire Loan Team is and was spectacular, professional and extremely understanding and patient. They made our home buying experience very smooth and enjoyable. I can't Thank Blake Thompson enough for all his hard work, he was so helpful and encouraging throughout this entire process. Melissa Logston, Thank you so much for everything you did for my family. Thank you so very much for giving us our Dream home! We will never be able to Thank you enough for what you did for our family. Your Amazing!
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Veterans united is always really easy to use!
Thank you, Alberto, Subah, and Evan for your integrity. That's the word I have for VU - Integrity. I found a beautiful FSBO and Alberto walked me through the whole process from start to finish. Just a simple list of "to-dos" on their amazingly user-friendly site and 50 days later, I have my home. I am on fire for Veterans United because of how they treated me - Integrity, all day every day. The poor man even called me on the weekend a couple of times to ease my anxiety. You guys ROCK! God Bless you all! Again, just the epitome of what a fantastic team looks like. God bless them all. Thank you, VU. You guys ROCK.
I need to say thank you so much. I am sitting on my stairs at my new home. I love it so much. You made so smooth all the paperwork and all the kindness. 1 to 10 is great but you deserve a 20.
