They are great, on the ball great customer service
Process was made unbelievably easy for me
Jeffery and Wesley kept us informed the entire way. And made us feel like we were family. They really made buying a home seem so easy! I would never recommend anyone to anyone else!
I was nervous to initially check it out, there was always an one excuse or another not to do it. My credit is not the very best but it is decent and it really has to be. Don't expect them to be able to accomplish a un realistic home loan. Be honest with Veterans United and the team assigned to you but more importantly be honest with yourself. Don't expect miracles, know your budget, be prepared, be proactive and most importantly be patient and respond to their request immediately. It's your loan after-all even though you'll feel like the team is only working on your loan, keep in mind they are also working on others and their loans but their response to your concerns are still their highest priority. Even by email which in some cases are at odd late / early morning hours. Just shows you they are definitely working on your behalf to give you their very best effort to make your loan happen. If your expectations are realistic and your honestly expecting a good experience you'll be satisfied. Unless your assigned Loan specialist team is Logan and his team then good won't be "good enough" of a rating you'll actually recieve an excellent experience. Also would like to say to you all that Logan's team includes a beautiful coordinator/specialist named Taylor working on your loan and she is a Rockstar, I give Taylor 100 stars as she is fantastic in all areas as well. If I had to do it again I'd request and not quit requesting for Logan and Taylor to be assigned to accomplish my loan package that's how great they are.
Logan and team made me the happiest new home owner i could be and like I stated above they are what makes the Veterans United Home Loan experience stand out among the rest.
The Vererans United team once again was extremely helpful and made the home buying process a breeze.
I feel like my best interest were always in mind throughout the whole process. I was not rushed into anything. Anytime I needed something explained my team promptly got with me and made sure that things were clear.
As a first time buyer I really cannot find any reason to complain.
Honestly we shopped around and Veterans United with Jason and Josh was the best experience. They were honest, kind, informative but not pushy. They made the loan experience a breeze and were quick and efficient. I am so happy we chose VU and as the daughter of a US Marine, I feel confident in my choice to finance our future with them.
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Without Hunter's initiative and professional representation of my dedication to the armed forces, I wouldn't have a home. He had to contact a VA supervisor and address their limited view of my time in service. He advocated for me.I love the recording by the veteran owner. So I am your greatest fan for life. Every day of my life I will be thankful for my team. I am only here because of Veterans United!
You are very helpful And I couldn't have done it without them
Working with Veterans United was such a huge blessing! I got introduced to Ryan back in May when initially trying to pre-approve for a home. I was in the process of moving back home due to the pandemic so I was jobless and without a steady income. The only income I had was disability and at the time it wasn’t enough to qualify. Ryan told me what I needed to qualify and within weeks (nothing but God!) I was at 100% disability. This and only this allowed me to pre-qualify. Ryan was with me the whole time. He told me about my credit and what to do to maintain the score. His team of people was great and held my hand. Sidebar: This is my first home and though it’s a blessing to receive disability, I had to go through some things to be awarded it. Nevertheless, a furloughed job, living with my parents, and collecting unemployment for close to a year was all worth the wait of walking into a newly built home. Thank you, Ryan and your awesome team for giving me a place of refuge and peace.
Matt was great. Made the process super smooth. Closed in less than a month start to funding. Couldn’t ask for more.
Veterans United was great! This was my second home purchase through Veterans United. Hanna Mohesky was my loan officer, and she was outstanding. She was patient with me and all of my questions. She kept me updated through out the whole process. I would highly recommend Veterans United.
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Only two issues. One, the closing costs were estimated at 10-15k initially but were closer to 20k. Second, my wife’s name was not on the deed at closing. Others than that, everything was great.
The loan officer, Cory Peebles, did an outstanding job. He had all the answers, knew what was needed, knew everything was good from the start, and he drove the process right to the finish line with ease. I really appreciated his outstanding competence. I have dealt with others at Veterans United in the past, and Cory was by far the most competent I have dealt with.
Bryan was great and honest every step of the way. I really was worried, but Bryan was able calm us down and was with us every step of the way.
I strongly recommend Veterans United to any veteran looking to purchase a home with a VA loan. VU will walk you through every step in the process. They truly think of everything and make the process as efficient as possible.
They worked with us and were always ready and answered whatever questions we had at honestly any time past working hours too! Great team made the experience easy and enjoyable!
Justin did a great job for us. When we had a few problems he helped us get through it. A great job. Thank you Justin
Everything went great up until the final closing estimate. Not to many single mom's are fortunate to have approx $20,000 extra for closing costs. So it was a shocker from estimate to final.
