Levi was amazing!! Crazy good communication, even through my rotating schedule and sometimes working at night, he’d work with me and keep me completely informed. Answered every question I had about the process and made the homebuying experience so smooth, especially for a first time buyer!!
Mike Wilson, our loan officer along with his professional team, was always very responsive, patient with our questions (Lol, we had a lot), and understanding. One word to describe Mike Wilson would be outstanding! He did exactly what he promised. And that was to get my wife and me, into our brand new home as quickly and as smoothly as possible. We are blessed to say that our experience with Veterans United has been nothing but amazing. We could not have asked for a better group of individuals to help us with our home buying purchase. #ProudVeteranhomeowner
I must say as a first time home buyer you all made my experience stress free. The to do list was very efficient I loved that.
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Veterans United was very responsive to any questions I had, There were several obstacles that were presented during the loan process, and they stepped up to help me navigate the issues, which were not Veterans United created !!! I give them and A+
Only thing was told at closing that money owed to us would be in the bank that day! But it’s not in my account yet!
As a first-time home buyer, I had no idea what to expect. Jon and his team were great at walking me through the process. They acted quickly when I was forced to push back my closing due to a COVID19 related illness. Jon, you're the best!
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Everything went very smooth other than the closing phase. Requires some extra attention to detail to void the unnecessary delay resulting three additional days at the lodging.
Very helpful! Answered all of my questions, and kept me updated at all times.
I was not just a first-time home buyer; I started this process with what few hours I could spare in a combat zone. Dylan and his team were patient and helpful. They did everything they could to accommodate to my demanding schedule.
Veterans United was the first and only lender I reached out to and I'm glad I did. They stayed in constant communication with me, I never felt like I was figuring things out on my own. My initial preapproval wasn't what I wanted and they explained to me what I needed to do to be preapproved for a higher amount. Great customer service, will be referring any veterans I know to them.
Would have been a 10 but a small mistake was made they admitted to it and compensated for it
I really appreciate the "Team Approach" to getting things done!
