Great team that I have. I challenged them with an idea and they made it come true. Looking forward to more opportunities.
I was nervous to initially check it out, there was always an one excuse or another not to do it. My credit is not the very best but it is decent and it really has to be. Don't expect them to be able to accomplish a un realistic home loan. Be honest with Veterans United and the team assigned to you but more importantly be honest with yourself. Don't expect miracles, know your budget, be prepared, be proactive and most importantly be patient and respond to their request immediately. It's your loan after-all even though you'll feel like the team is only working on your loan, keep in mind they are also working on others and their loans but their response to your concerns are still their highest priority. Even by email which in some cases are at odd late / early morning hours. Just shows you they are definitely working on your behalf to give you their very best effort to make your loan happen. If your expectations are realistic and your honestly expecting a good experience you'll be satisfied. Unless your assigned Loan specialist team is Logan and his team then good won't be "good enough" of a rating you'll actually recieve an excellent experience. Also would like to say to you all that Logan's team includes a beautiful coordinator/specialist named Taylor working on your loan and she is a Rockstar, I give Taylor 100 stars as she is fantastic in all areas as well. If I had to do it again I'd request and not quit requesting for Logan and Taylor to be assigned to accomplish my loan package that's how great they are.
Logan and team made me the happiest new home owner i could be and like I stated above they are what makes the Veterans United Home Loan experience stand out among the rest.
Jamie and Chad made the process surprisingly easy,and stress free. I highly recommend Veterans United,especially if you are a veteran, they understand your needs !
I wish I could make my payments to veterans united I don’t like being sent to a third party to pay my mortgage
THIS IS MY 2ND TIME USING VU. IF I HAVE A CHOICE, I WILL USE NO OTHER COMPANY. MICHAEL SCHNEIDER WENT OUT OF HIS WAY TO BE AVAILABLE AND RESPONSIVE!
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Working with Jeremy Henry was one of the best decisions we made during our home buying process. We had a lot of questions, and Jeremy never made us feel like any of them were too basic. He took the time to walk us through every option, explained the tradeoffs clearly, and made sure we understood exactly what we were getting into before moving forward.What really set Jeremy apart was his responsiveness. Buying a home is stressful, and timelines move fast. Jeremy was always reachable by phone, text, or email, and he never left us wondering where things stood. Every time a document was needed or a deadline was approaching, he was ahead of it.Beyond the logistics, Jeremy genuinely advocated for us. He shopped our rate aggressively, came back with options we hadn't considered, and was transparent about what each one meant for our long-term costs. He never pushed us toward something that served his commission over our best interest. That kind of integrity made a real difference in our confidence throughout the process.We closed on time, with no surprises, and at a rate we were thrilled with. I would recommend Jeremy to friends and family without hesitation!If you are looking for a loan officer who combines expertise, honesty, and genuine care for his clients, Jeremy Henry is the person you want in your corner.
Working with Veterans United was such a huge blessing! I got introduced to Ryan back in May when initially trying to pre-approve for a home. I was in the process of moving back home due to the pandemic so I was jobless and without a steady income. The only income I had was disability and at the time it wasn’t enough to qualify. Ryan told me what I needed to qualify and within weeks (nothing but God!) I was at 100% disability. This and only this allowed me to pre-qualify. Ryan was with me the whole time. He told me about my credit and what to do to maintain the score. His team of people was great and held my hand. Sidebar: This is my first home and though it’s a blessing to receive disability, I had to go through some things to be awarded it. Nevertheless, a furloughed job, living with my parents, and collecting unemployment for close to a year was all worth the wait of walking into a newly built home. Thank you, Ryan and your awesome team for giving me a place of refuge and peace.
From the first phone call through the second and all the rest. Everything was answered with exceptional expertise information. Thanks again to the whole crew at veterans, united
My team was on top of everything! Our experience was great and easy.
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This was the second time I worked with Anne and team at Veterans United. I was really impressed the first time (10 years ago) and even more impressed this time!
Kody and the whole team at Veterans United were great to work with. Awesome customer service. Will definitely refer VU to friends and family!
Honestly, I typically am not a review writer person, however I felt it necessary to take the time to express my appreciation and respect for Rich and his dedicated work to provide support for Veterans like me. Richard is very knowledgeable, thorough,and has a positive disposition that inspires faith and trust.In summary, my family and I are grateful for Rich's exceptional customer service and genuine care.Thank you Rich, Abigail, and the Veterans United processing Team for making it happen,and we strongly recommend to contact them for mortgage and/or any financial related services.Sincerely,
Josh K.
Needed: A smoother and more comprehensive handoff when staff are out of the office.
Overall… this entire team was AMAZING!
I strongly recommend Veterans United to any veteran looking to purchase a home with a VA loan. VU will walk you through every step in the process. They truly think of everything and make the process as efficient as possible.
Marcus and his team were a joy to work with. They kept me informed of activities, and were always available to answer any questions I had.They were true to their commitments.
It was delight to work with Veterans United. Daniel Haggerty and his team were phenomenal in helping us through the home buying process. We simply loved the user friendly navigation in accessing your portal and frequent updates. There were some hurdles, but they were handled efficiently and professionally.
