Very professional and knowledgeable company. Their understanding of policies and procedures took stress away from our family every step of the way. We couldn’t be happier!
Communication was on point with everything. Very informative on questions asked.
I was nervous to initially check it out, there was always an one excuse or another not to do it. My credit is not the very best but it is decent and it really has to be. Don't expect them to be able to accomplish a un realistic home loan. Be honest with Veterans United and the team assigned to you but more importantly be honest with yourself. Don't expect miracles, know your budget, be prepared, be proactive and most importantly be patient and respond to their request immediately. It's your loan after-all even though you'll feel like the team is only working on your loan, keep in mind they are also working on others and their loans but their response to your concerns are still their highest priority. Even by email which in some cases are at odd late / early morning hours. Just shows you they are definitely working on your behalf to give you their very best effort to make your loan happen. If your expectations are realistic and your honestly expecting a good experience you'll be satisfied. Unless your assigned Loan specialist team is Logan and his team then good won't be "good enough" of a rating you'll actually recieve an excellent experience. Also would like to say to you all that Logan's team includes a beautiful coordinator/specialist named Taylor working on your loan and she is a Rockstar, I give Taylor 100 stars as she is fantastic in all areas as well. If I had to do it again I'd request and not quit requesting for Logan and Taylor to be assigned to accomplish my loan package that's how great they are.
Logan and team made me the happiest new home owner i could be and like I stated above they are what makes the Veterans United Home Loan experience stand out among the rest.
Clayton and the whole team were awesome.
I had no idea what I was doing and they helped me every step of the way.
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I would definitely recommend
As this was my first home buying experience, I don't think I could have asked for a better loan officer. Alex was great. He was quick to answer all my questions and helped explain things in a different way to help me understand the process. I had a panic moment and Alex was able to talk me down. I had applied with Veterans United many years ago but my credit history was horrible. But when they called to tell me they couldn't do it they also told me what I needed to do to get there and I was able to build on my credit AND myself to get to this point. I appreciate everything Alex and his wonderful team has done for me and making sure I was ready and prepared. Thank you for helping me provide a better future for my family.
Working with Veterans United was such a huge blessing! I got introduced to Ryan back in May when initially trying to pre-approve for a home. I was in the process of moving back home due to the pandemic so I was jobless and without a steady income. The only income I had was disability and at the time it wasn’t enough to qualify. Ryan told me what I needed to qualify and within weeks (nothing but God!) I was at 100% disability. This and only this allowed me to pre-qualify. Ryan was with me the whole time. He told me about my credit and what to do to maintain the score. His team of people was great and held my hand. Sidebar: This is my first home and though it’s a blessing to receive disability, I had to go through some things to be awarded it. Nevertheless, a furloughed job, living with my parents, and collecting unemployment for close to a year was all worth the wait of walking into a newly built home. Thank you, Ryan and your awesome team for giving me a place of refuge and peace.
Tyler and his team were amazing
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They are knowledgeable of the in and outs of there jobs they are very professional employees
we were very new at process, but never felt disrespected and always felt very helped
I strongly recommend Veterans United to any veteran looking to purchase a home with a VA loan. VU will walk you through every step in the process. They truly think of everything and make the process as efficient as possible.
My loan team did an awesome job! They were responsive, attentive throughout the whole process.
