Good experience for a veteran
The process was seamless. You hear how difficult getting a mortgage is but we had a great and stress free experience. We even wanted to expedite the closing process and they worked overtime to get that done.
This was our first home ever purchased and it couldn't have went any smoother. I believe the entire process took a little less than 30 days. Everyone that was involved was very helpful and responded back to questions quick. We did our part by getting all paperwork that was requested back as fast as possible and everything went smooth.
We loved working with Veterans United! It could not have gone smoother! Any questions we had were answered immediately. We had heard horror stories about VA loans taking forever and being a hassle; that was definitely not the case for us! All home loan companies should take note from VU on how things should be done. VU has set the bar and have gone above it! We will definitely be recommending VU to every veteran we know!
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It was a pleasant experience that i would do again in a heart beat.
I must say.my husband and I has the best experience ever. Joe and Mike were so knowledgeable, answered questions we had, they responded to every email I sent. This experience although it was just stressful going through the whole process we had great guys on our side. Thanks Joe we appreciate everything.
Dear Mr. Hane
We would like to extend our deepest gratitude to you Gerrit and your team of home loan specialist. The journey that we have taken with you, has enabled us to start all over again. Based on our previous credit history no other lender would touch us. However, you were able to look beyond the impossible and prove to the rest of world that special people can make difficult things happen. Furthermore, by doing so it has restored our financial freedom. Whereas, we will never forget the reasons for coming to you and what it took, keeping this in mind we will also be able to maintain our financial freedom. Best wishes to you Gerrit you are the man and to Ms. Whitney Brown.
Thermon & Darlene Williams
If I was any other veteran I would make sure I went to Veterans United first before I went to any other company. They did outstanding work and kept me informed all the time.
Thank you Mr. Barba and Mr. Sherman for all that you did to make the home loan process easy! (-:
Your time spent with veterans united will be one of the best and easiest you have ever gone through.
I'm informing everyone I know to not use Veterans United, their underwriters are impossible, their people are irresponsible, they demand all kinds of information that should not be required of a veteran. My wife and I are pretty sure they don't know the first thing about veterans and their situations. How many different types of forms does a person need to fill out and get to prove they don't pay taxes as a veteran? Absurd. My wife calls for an update on the third day when we were told under writing should only take 2 days and Max very rudely asks her "have you bought a house in the past couple of weeks?" what is that even supposed to mean? My poor daughter was running around during her lunches, making a million phone calls and sending double that in emails only to be given the wrong information time and time again, we had to send 3 checks for closing because no one seems to know the right amount, asking anyone at veterans united to make a phone call was harder than pulling teeth. We were very, very unsatisfied with the way we were treated all around by the people at veterans united, they are very unprofessional
The team concept was wonderful. They answered my questions, and really helped me throughout the whole process.
I can't thank Eric, Jessica, and Larry enough.
Very thorough and knowledgeable. The process and what to expect was explained in a very detailed manner up front, which alleviated much of the stress associated with purchasing a home. Everyone involved in the process worked diligently to make me feel as if I was the only client, and that my loan was as important to them as it was to me. I highly recommend checking out Veteran's United!