The underwriting was terrible, expected not to have to jump though so many hoops to get a benefit I earned in the military.
Response from Veterans United
We understand that the underwriting process did not meet your expectations Jeremy. It is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful, and even intrusive, when working to gather the required documentation. We want to reassure you that this in-depth analysis is a worthwhile step. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. Please reach out to us if you would like to discuss your experience further. Thank you for giving us the opportunity to serve you, and we hope you enjoy your new home!
I appreciate Ty and Amanda for helping us through this process. It was difficult, but that’s what makes this process so sweet!! We really appreciate everyone that helped us in this process!! Thank you!!
The Little Family!!!
The Beterans united team and Kisey Steele our realtor made our home buying process beyond easy, being a first time home buyer I was in awe of how simple it was to get through the steps and make the purchase
Fast efficient assistance and focused professional expertise.
As a veteran with social issues, I found the 1st two attempts at getting a loan extremely challenging right from the start. This time around was much easier in that I was able to have 1 person work with me from the start, to finish. Krystal was informative from A-Z. I felt at-ease from the beginning to end. Maybe the sales model has changed. I felt completely comfortable.
The process was very simple and easy. Everyone, especially Matt, was responsive from beginning to end. They worked around the timeframe dictated by the consumer rather than pushing to get you locked into any mortgage. I'm really glad I picked this lender.
Great service.
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Everyone should use Veterans United. Great team they have.
Yes, I have more to say. I have already recommended Veteran United to someone and I told them to ask for Corey.
Awesome Team. Awesome Process. Nothing but the Best !!!
This was my first time buying a home and everyone especially Ms. Merrie made things so easy and smooth. Thank you so much!
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Experience first-hand why 354,495 homeowners give us a perfect score!
There's a reason I decided to go with veterans a second time. Always great and easy to work with making the process smooth and easy for us. Would always recommend them to anyone looking to buy.
Veterans United made jumping off the cliff and buying our home smooth as butter.
Vets United took care of us through the entire process! Thank you to the entire team, you were wonderful!
The only reason I put 9 rather than 10 was I did find cheaper interest rates. Y’all made it super simple and easy but there are cheaper services out there.
