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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

420,228

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

I was concerned at first that this large company would not have the small buisness feel to it, and that I would just be another number. That turned out to not be the case at all. They stayed in touch with me constantly, and walked me through everything I needed in order to buy my first house. They are very serious about their care for Veterans, and did everything they could to get me into a home I love. Their app is easy to use and follow along. It shows everything that is needed to be done and reminds you as it goes. I highly recommend using them for home buying.

headshot image of Darrick Brown

Loan Officer: Darrick Brown

NMLS# 44323

5 out of 5 Stars
Would Recommend
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend

This experience wouldn’t have been as easy without a team like yours helping me out every step of the way that you GOD for sending this team to me.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend
Photo submission from Christian B.

Jennifer is the most kind and flexible person I have ever had the pleasure to work with. She handled every issue that came up during the home buying process with poise and candor. This company was professional, timely, and considerate.

headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Would Recommend
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
Would Recommend

Veterans United knows how to make home buying easy and they are well versed in helping veterans get qualified and they talk you through it the whole way! Absolutely outstanding service! Thank you all from the Wheetley family!

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

Amber was always there when I needed her and both she and her assistant Valarie helped make the process as easy as it could be. She also gave me confidence as I went through the difficult profess with her.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Over all I think every thing went well. Every one involved new there job well and the transaction went smooth. Thanks Veterans United...

headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

4.5 out of 5 Stars
Would Recommend
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend

very smooth and easy process. my team answered all my question clearly and quickly.

headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
Photo submission from Angela P.

JB and the whole team were outstanding. This is my first time buying a home and he walked me through every step of the way. There were no questions that he didn’t have an answer for. This was a very stress free home buying experience for me and I would most definitely recommend Jb and the team! Thank you so much!

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

4.5 out of 5 Stars
Would Recommend

This was the easiest home purchase, questions were answered in a very quick manner. The team made sure to reach out during the different phases and steps.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

Veterans united did a great job getting us a team that made our house buying process a piece of cake. Everyone that helped us are extremely friendly and helped us through the process. 10/10 and I would recommend to anyone that qualifies!

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

4.5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

We are all eternally grateful to Veterans United as they are a wonderful company that truly cares and will make sure all your needs or concerns are met. This has been a life changing experience for us and we owe it all to this amazing organization. Thank you all so much! We love you guys!

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

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5 out of 5 Stars
Would Recommend

Overall very satisfied with VU, and the staff that assisted us in our new home purchase. Would recommend UV to any other Veterans.RgardsCliff & Kris Roberts

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

3 out of 5 Stars
Would Recommend

Thank you for all your help and understanding. The only thing was the wait time to close things were told last minute for items and I had missed a half of day of work in which it made things very upsetting when this day was a joy. Yes, the big outcome at the end of it all was a blessing.
Thank you

Response from Veterans United

Hi Joseph,
Thank you for your kind words—we truly appreciate the opportunity to be part of your homebuying journey! That said, I’m sorry to hear that last-minute requests made closing day more stressful than it should have been. We know how important it is to have a smooth process, and we appreciate your patience along the way. I’m glad that, in the end, it was a blessing, and I hope you’re enjoying your new home!

If you’d ever like to share more about your experience, my team is always happy to listen. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars
Would Recommend

Awesome team, got my family and I out of a bad situation and understand the assignment clearly! Thanks yall for you help!!! Again we are repeat clients and when we were on the market to buy, I knew just who to call. We were taken care of like family.

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend
Photo submission from Christopher C.

Veterans United has a great team of professionals that work hard to ensure your loan process is efficient, and smooth! Nothing, but a top notch experience from a top notch team! Thanks again!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

Veterans United was awesome. My lending team did everything I asked and made the process super smooth

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Awesome job to the whole team!

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

More Reviews

See all 420,228 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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