Absolutely would recommend Veterans United to any vet who is trying to decide what lender to use. I would like to take this time to thank Veterans United especially Travis Ward and Desi his assistant for all their assistance in helping me and my wife Beth acquire our new home in Delaware, Ohio. They were with us every step of the way in this process. We were kept updated constantly. Any and every question we had was answered quickly and accurately. I would encourage any veteran that is in the process of buying a home to give very serious consideration to Veterans United. You will not be sorry.
Everything was easy to navigate, the team stayed on top of things, the whole way through.
I was a first time homeowner, so I had a lot of anxieties going into this life changing event! Todd and his Team calmed my anxieties very early on in the process. All of the Team members were professional, friendly, and very responsive to all my questions.
Was there through the whole process which was so easy
Everything was seamless and Tim and his staff are so helpful and amazing !
the entire buying and Loan Team were outstanding! I would rate them a strong 10.
I gave it a 9 only because our experien e with one on our sellinbg team. however, other than issues with that one, the rest of the team also deserves a strong 10.
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Brad, Kat, and Tracy worked very hard to get me closed on my home. They made me feel comfortable and confident buying a home. I would absolutely recommend to a friend!
If you can work with Sarah Streeter please look her up! She is open and knowledgeable about the expectation of the process and just getting the ball rolling with things. I really enjoyed her service from the preapproval letter all the way through the closing documents phase. Also Bailey Lyons was available and keen on following up and staying on top of my file. Thank you guys!
WeiWei and the rest of the Veterans United team remained in constant contact during the entire home purchase process. I received phone calls, emails, and tasks to perform via the VU app. I never felt stressed out throughout my home purchase process and am very thankful how seamless this process was.
The team work hard day in and day out. Nonstop effort from start to finish ensuring that my family would finally open the door to our forever home.
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Veterans United worked their tails off to get us a home loan. They were all extremely helpful, kind and hard working. Thanks to Veterans United we now have a our own house to call home.
The team I worked with has been amazing, super knowledgeable and they always got back to me when I had tricky questions about the process. I will always recommend moving forward.
I would definitely recommend Veteran's United to my family and friends. The high level of professionalism and amazing customer service, are exactly what I look for in a service provider. I want only the best for my family and friends and that is what Veteran's United is.. the best!
Service was excellent. Was able to get me closed on my 1st home. On a matter of days.
Awesome team. Secured a deal with a good interest rate rather quickly, meeting my fast-paced schedule.
This was a great first experience! They set the bar high and I will recommend them.
Getting into contact with the team leading up to my closing was extremely difficult and I would not be contacted back for hours after reaching out. In a time of constant change, I was disappointed that I could not speak with my team quickly about closing matters.The underwriting process was terrible. There we unnecessary delays and things requested that my team should have told me about in advance, not when the underwriter requested them.I will not be recommending VU to others. This has not been a good experience for me.
