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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

427,733

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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Showing all 427,733 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend

The team I was given was great. They really helped me through this process. Understanding this was going to be a hard and stressful process, my team made this easy for me and my family.
Thank you

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Our experts with Veterans United was probably the smoothest experience we’ve ever had when it comes to purchasing a home.

headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend

Kudos to all at Veterans United for helping us get into our new home. They kept us on track and was always available for questions. They guided us through the whole process with ease.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend
headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

In the finance world, this team we had made it a smooth purchase. Scott has offered his services if any questions or concerns in the future. Both are the kind of person you’d invite for a bbq, they are professional and intelligent, with great personalities, very easy to talk to.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

This is the second time that I have used Veterans United and once again I have had a wonderful experience. Bill Musick and his team were extremely professional, and knowledgeable. They also provided rapid responses to all my concerns and questions. I wouldn't think about using another lender and would highly recommend VU to my friends and family.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Stephen and his team are the most professional and down-to-earth lenders I have ever worked with! They took care of me through the entire process. I can’t highly recommend them enough.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend

Thanks Teamwork Makes The Dreamwork!!!

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Just to reiterate, the entire team was absolutley amazing with communication and help throughout the entire process. In particular, between Cara and Natalie I was always able to get ahold of someone and have my questions answered and receive the guidance I needed. Thank you all so much. I'll highly recommend ya'll to any of my veteran friends and look forward possibly working together agin in the future.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

4.5 out of 5 Stars
Would Recommend

My VU Team was amazing throughout this process, including Jessica on the VI side. I would highly recommend VU to anyone. Thanks, Guys, for your assistance!

headshot image of Travis Hurdlow

Loan Officer: Travis Hurdlow

NMLS# 723804

5 out of 5 Stars
Would Recommend
headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
Would Recommend

Overall Veterans United made the entire process easy. The “To-Do” list helped keep things on track; what a great tool.

headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

4 out of 5 Stars
Would Recommend
headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

4.5 out of 5 Stars
Would Recommend

Your underwriter for my loan sucks. I did not enjoy working with them. I had an allotment going to my GF in case I died while deployed. I explained that. He wanted to which I felt was calling me a liar. I showed proof and he held me hostage and made me stop my allotment. That’s insane. He said I could start it back up after I got approved. Where is that integrity? He sucks!!!!! I can’t say that enough. Look into your policy.

headshot image of Lenni Oh

Senior Loan Officer: Lenni Oh

NMLS# 1378325

5 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

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5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

3.5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

KEEEP UP THE GREAT WORK

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

My team was amazing at a very pivotal time in my life they are still helping me even after my closing.

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

0.5 out of 5 Stars

Confused process, not clear explanations, long time to clear to close, always asking for more documents, extremely high interest. Will definitely refinance in the future with another bank.

Response from Veterans United

Joseph,

I want to assure you Client Advocate is here for you even after closing. I've left you a message with my contact information as well. Please reach out to me or anyone on the Client Advocate team if you'd like to discuss your recent experience further. If you still have lingering questions, we'll help with those, too.

Most sincerely,
Dave, Client Advocate

5 out of 5 Stars
Would Recommend
headshot image of Kim Deschler

Loan Officer: Kim Deschler

NMLS# 2385914

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

More Reviews

See all 427,733 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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