Web site was very helpful. ToDo lists was helpful to track all necessary required documents.
The only gripe I have is the to dose. I had to keep getting on the portal and there would be to dos. I never knew they were there unless I missed emails or something.
Veterans United cares about veterans and servicing their needs. I would recommend them to my family and friends. Very short and timely process. My wife and I are very pleased with Veterans United. During the process, the whole team did a great job keeping us informed every step of the way. From start to finish, we experienced professionalism and very smooth closing. Thanks, Veterans United for a job well done.
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I've always pushed for the "human" factor in finance. Not the the emotional factor. Recognizing the difference between helping and enabling. John and his team seem to have located that algorithm. I was extremely impressed with tolerance, knowledge, willingness to communicate and above all. The human approach that was administered. I have nothing but praise for process there at VU. Thank you all for being really good at your jobs. It is appreciated.
I did have the pleasure once again with working with Todd Keicher and Ben Lake! An awesome awesome experience. I highly recommend!!
Veterans United was absolutely the best to work with . Their communication was exceptional. I would highly recommend them.
My team was fast to respond and they knew what they were doing
The whole team that processed my home loan was truly amazing. So helpful, and patient throughout the entire process. Def recommending to all my friends
This is our second loan through Nick and his team. After the outstanding job they did for us on our first loan knew we wouldn’t trust anyone else to handle the details on our second home purchase! The process was seamless and we knew we could rely on them before during and after our closing! Thank you Nick and your team!
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I selected Jospeh Sepulveda because my realtor made the recommendation after reading all the great reviews on the VU website — AND HE AND HIS STAFF DELIVERED!
They were all professionals— prompt and respectful. They stand out for listening to my dreams for the house and sending a very thoughtful housewarming gift.
I will recommend them every time.
Absolutely would recommend Veterans United to any vet who is trying to decide what lender to use. I would like to take this time to thank Veterans United especially Travis Ward and Desi his assistant for all their assistance in helping me and my wife Beth acquire our new home in Delaware, Ohio. They were with us every step of the way in this process. We were kept updated constantly. Any and every question we had was answered quickly and accurately. I would encourage any veteran that is in the process of buying a home to give very serious consideration to Veterans United. You will not be sorry.
I will always recommend veterans united to friends and family
