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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,707

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 426,707 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Working with the Veterans Home Loan Team was one of the best decisions I made during my home buying journey. From the moment I reached out, their team demonstrated unwavering professionalism, clear communication, and an impressive depth of knowledge about the VA loan process.As a first time home buyer , navigating the mortgage world can be overwhelming, but they made it simple. They broke everything down in a way that was easy to understand, kept me informed at every step, and treated me with respect and gratitude for my service. I never felt like just another customer—they made me feel like family.What stood out the most was their commitment to going above and beyond. They worked around my schedule, answered my questions (even the ones I didn’t know I had), and advocated for my best interest during negotiations. They helped me lock in a great rate and close on time with zero surprises.If you’re a veteran or active-duty service member looking to buy a home, do yourself a favor and call the Veterans Home Loan Team. They know the system, they care about their clients, and they’ll fight for the best outcome every time. I couldn’t be more grateful for their support and expertise.Five stars across the board

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
Would Recommend

Veteran's United makes the process of homebuying very straightforward and simple. The online dashboard is very intuitive and helpful to navigate this often tedious and laborious process. The employees I dealt with were always on point and motivated individuals who were always there when I needed. Highly recommend VU to all.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

I'm just overwhelmed with it all and in shock been trying for along time thank you

headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars
Would Recommend
Photo submission from Christian B.

Jennifer is the most kind and flexible person I have ever had the pleasure to work with. She handled every issue that came up during the home buying process with poise and candor. This company was professional, timely, and considerate.

headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Would Recommend
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

This was our 3rd loan with VU and our 2nd with Jason. Always pleasant and efficient!

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Everyone was helpful, kind and excellent at their jobs. Painless mortgage.

headshot image of Levi Hoyes

Loan Officer: Levi Hoyes

NMLS# 1884805

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

4.5 out of 5 Stars
Would Recommend
headshot image of Brandon Dye

Loan Officer: Brandon Dye

NMLS# 1632185

5 out of 5 Stars
Would Recommend
headshot image of Elizabeth Tilley

Loan Officer: Elizabeth Tilley

NMLS# 2241957

5 out of 5 Stars
Would Recommend

Working with Veterans united was unbelievable.
Working with a team of people that genuinely cared about their clients. No words can ever be said on how much we appreciate all their hard work, on making our dream home a reality.

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars
Would Recommend

The whole team was amazing!! Very helpful!

headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars
Would Recommend
Photo submission from Angela P.

JB and the whole team were outstanding. This is my first time buying a home and he walked me through every step of the way. There were no questions that he didn’t have an answer for. This was a very stress free home buying experience for me and I would most definitely recommend Jb and the team! Thank you so much!

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend

I have been doing Real Estate for 18 Years, this was the fastest, smoothest process I have ever experienced.

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
Would Recommend
headshot image of Shantel Dooling

Loan Officer: Shantel Dooling

NMLS# 2344264

5 out of 5 Stars
Would Recommend

I tried to use VU when we bought our last house but it was new construction and their preferred lender had some side deal with the builder and we got a discounted rate that was well below the prevailing interest rate. Fast forward 3 years and we had to move for work again and I called VU first thing and really glad I did. While they do ALOT of VA loans, they do offer other types of loans , but do yourself a favor if you’re a veteran- get plugged in with VU - you’ll be glad you did. They’re fantastic and cater to veterans!

headshot image of Zachary Williams

Loan Officer: Zachary Williams

NMLS# 1391647

5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

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5 out of 5 Stars
Would Recommend
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Would Recommend
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

4.5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend
Photo submission from Christopher C.

Veterans United has a great team of professionals that work hard to ensure your loan process is efficient, and smooth! Nothing, but a top notch experience from a top notch team! Thanks again!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

4.5 out of 5 Stars
Would Recommend

Jamie was awesome until she either got fired or quit. I couldn’t get her replacement Alyssa to return my text or anything. Not impressed.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

I can whole heartedly recommend Veterans United Home Loans. The home buying process was infinitely easier with the team I had. Without them I definitely would not have gotten to this point.

headshot image of Jeremy Morgan

Loan Officer: Jeremy Morgan

NMLS# 2187368

5 out of 5 Stars
Would Recommend

Veterans united is the way to go, hands down!

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

More Reviews

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