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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,566

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 401,566 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I would definitely recommend Veteran Home Loans to all veterans. I felt like I was treated with respect and courtesy at all times. My concierge followed up on me on several occasions and was able to help me connect with my loan officer at one point during our processing of our loan. I had some sleepless nights during the process but everything turned out perfect! We now own a home and are loving our new life. Thank you for all your dedication and support throughout the entire process.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

The whole team was very skilled and made the home buying process a pleasure.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend

My process took about 9 months, which in itself was a bit stressful, but my VU team was there every step of the way. They kept my mind at ease and made the process as simple as possible. Everyone from my VU team rocked, and Id definitely recommend them to any service member looking for a new home. Easiest 10/10 review I've ever given. 20/10 if I could. VU ROCKS.

headshot image of Alea Schuyler

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

4.5 out of 5 Stars
Would Recommend
headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

3.5 out of 5 Stars
Would Recommend
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend
headshot image of Alex Canote

Loan Officer: Alex Canote

NMLS# 2119708

5 out of 5 Stars
Would Recommend

Thanks you guys are GREAT!

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

4.5 out of 5 Stars
Would Recommend

The only burr in my saddle would be that I entered all of my information, had it vetted, was the primary because I do have better credit and make more, but ya'll somehow lost my stuff and made my husband primary.__Teresa Carlson___

headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend

I want to let all veterans know that Veterans United will go above and beyond to assist in any way you need. I respect their patience and understanding of first time home buyers. They do everything in their power to ensure that you never feel abandoned and are only a phone call away if you have any questions or concerns. Nikki Cooper helped me with getting my credit score where it needed to be, once that was accomplished, Josh Kaplan became my loan officer and literally walked with me through the entire process. Jake Walker, my loan coordinator jumped right in and helped me. JoBeth Rozier helped me find the perfect home. So, veterans when you decide to purchase a new home, please let the Veterans United team work for you. You will not be disappointed.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Same as above

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

4.5 out of 5 Stars
Would Recommend
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

4 out of 5 Stars
Would Recommend

Hayden and the team were amazing. My daughter and I are now moving into our beautiful home. Excellent group of people that really care about getting one the home of their dreams. Hayden your the best.

headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

Thank you for your supporting us veterans. You guys rock 👍👏🏼💪🏼🇺🇲

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

4 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4.5 out of 5 Stars
Would Recommend
headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars
Would Recommend

I will be retired from the Marine Corps this November which will be the culmination of just over 30 years of active duty service for me. I've been blessed with an impactful and truly meritorious career in the Marines. Like many military retirees do, I will be venturing off to search for another meaningful career as a civilian. This home buying experience with VU has been so profound to me and my family that I would jump at the opportunity to work at Veterans United in a heartbeat! I admire how you do what you do and can only hope that my pathway to a new career lands me in an organization as remarkable as you have proven to be. Thank you!!

headshot image of Ross Deeken

Loan Officer: Ross Deeken

NMLS# 1954658

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

3.5 out of 5 Stars
Would Recommend
headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

5 out of 5 Stars
Would Recommend

Easiest loan process we have ever experienced!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

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5 out of 5 Stars
Would Recommend
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

4 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

4 out of 5 Stars
Would Recommend

The only thing that frustrated me a little was it seemed that every time something changed, I had to call the credit company and do a joint call with my current mortgage provider and give my approval to ensure I paid my bills that month. This happened on 2 separate occasions when they could see that I never missed a payment in my credit report. I’m sure there was a specific reason, but that wasn’t given to me, nor did I ask. It just seemed like a waste of peoples time. Mine, the mortgage company and the credit people.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

I am grateful for what you folks do. Now I have a home that I can call mine. A special thanks to Justin and Nick. I would also like to say that Jeanne Bowers goes above and beyond the call of duty. She's good people.
Thanks for everything!!!
P.S. I was hoping for one of key rings I saw every time I had to login.

headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

More Reviews

See all 401,566 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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