It was a long road but Jeremy got it done!
The entire process was smooth and efficient.
Rachel Gruber was outstanding throughout our entire home-buying process. As our Loan Officer, she did an incredible job coordinating everything and keeping us informed every step of the way. She was professional, responsive, knowledgeable, and always available to answer questions and ease any concerns we had. Buying a home can be stressful, but Rachel made the process smooth and straightforward. Her attention to detail and dedication to her clients truly set her apart. I highly recommend Rachel and the Veterans United team to anyone looking for a mortgage lender they can trust.
Veterans United from beginning to end made this whole process extremely stress free and easy specially when I was afraid it was going to be stressful. My loan specialists Derek Kriegshauser and Matt Brandt were with me for every step of the way, always reaching out and updating me on the progress of my application.
On 5/28th my June payment was made and you took an additional $3000 on 6/1. I need that money put back into my account immediately.
Response from Veterans United
Hi Carl,
I'm sorry to hear about the concern with your recent payment activity. I understand how alarming and frustrating it can be when you see an unexpected withdrawal from your account, especially involving such a significant amount.
Because this involves account-specific information, I'd like the opportunity to have our team review the situation directly. Please contact me at 1-800-212-5200 or ClientAdvocate@vu.com so we can help connect you with the appropriate team to look into this as quickly as possible.
The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. CST. If you reach out outside those hours, we'll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
Seamless process! I would highly recommend Veterans United to any Vet or anyone looking to buy a house! Awesome Team!9
Shane Ward made everything quick and easy on my part.
Veterans United was wonderful in walking us through each and every part of the process. Our loan officer Ella is a star in our eyes. She was professional and helpful in areas where we were confused or having any sort of problems. We recommend Veterans United to anyone looking to buy a home, they made it actually enjoyable-even the paperwork.
Very understanding, helpful, and professional.
The team of Nina Chapin guided me through this extremely stressful home-buying process from start to finish. Also their diligent "behind the scenes" efforts completed the closing in a timely manner despite a variety of financial & administrative challenges that put the closing's date & time in jeopardy.
Great team to work with. Kept me updated through out the process and was always available to answer questions, Satey and Adrienne are a great team and highly recommended.
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Mason and Meredith were absolutely amazing to work. Very friendly and professional. Always available to answer my questions and assist me along the way. I will highly recommend them and Veterans United to every Vet I know!!!!!
Melissa was amazing. I never had any questions because she explained everything great. If I had anxiety, she was always quick to answer my questions to dispel any issues
Veterans United Home Loans made the entire process smooth, supportive, and stress‑free. Their team was knowledgeable, patient, and always quick to communicate. I felt valued every step of the way, and they truly went above and beyond. Highly recommend for anyone looking for a reliable and veteran‑focused home loan experience.
Ryan was most helpful throughout the lending process. Thank you, Ryan, for making the purchase relatively painless.
