Your team from initial contact to closing has been outstanding. Thank you all.
Veterans United provided excellent service and I really got the sense that they had catered to my needs to ensure I had the best experience from start to finish. They were warm and welcoming around the clock which is rare to find these days and that’s what I appreciated the most about them.
Very good answering questions and help with problems
We were fortunate to have chosen Veterans United Home Loans to purchase our condo. From day one, the personal loan specialist was always available to answer any questions or help you in any way. The real estate agents we worked with were outstanding in working with Veterans United which made the process much easier on us. We truly felt we could trust Veterans United to "look out for us" and protect our interests in the home buying process. ALSO. . . We want to "Thank" Veterans United for our new doormat! It fits perfectly!!!
It has been wonderful dealing with Veterans United. This is my 2nd time using you and has been a great experience again!!! Thank you!
Everyone was very helpful.
Cal has been awesome throughout this entire process. He has kept me up to date with every step and was always able to answer my many questions. The rest of the team were great and were reaching out to me to see if they could help in any way also.
Great people to work with. Sarah and Melissa are fantastic..!!!
All concerned were very helpful and responsive. I am confident I will utilize their services for any additional needs I may require.
I highly recommend Veterans United to any and all persons looking for a VA loan to purchase a house. Kyle Baker and his staff were extremely professional and made this buying process the easiest that I have ever gone through.
The whole team was very knowledgeable, helpful, and very responsive with questions, I’m glad I chose VU. Overall a great experience with my first home loan. A special shout out to Ellis,Micheal, and Dalton, thank you guys for all the help, it was great working with you guys!
Amazing all my questions were answered promptly.
Hands down the smoothest home buying process. Ryan and team stayed on top of everything as expected. Made the whole experience very nice and will do business with them again.
Todd and Ben are the best
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I would highly recommend Veterans United to any Veteran looking to purchase a new home, whether it's their first or fiftieth home they are purchasing. John Lyman and his team treated my wife and I like we were royalty. They promptly got back to us whenever we had a question and answered the question honestly whether it was the answer that we were wanting or not.
I can't imagine ever purchasing another home without Veterans United by my side. They made the process easy, understandable and no pressure. I knew exactly what I could afford before I even started the journey. With the exception of inspection cost, I really did buy my house with NO MONEY DOWN!! I couldn't have done it without my loan officer Kody Gilbow and his team. Thank you for the gifts and your welcomed to stop by any time!
Ok so here are my thoughts as a veteran using Veterans United to buy your home....I would recommend using them however Veterans United as a whole needs to improve their communication and by that I mean they need to work on improving how long it takes to respond to veterans questions, and also making sure they provide veterans with all the info available not just part of it. But with a varying degree of patience and understanding overall it was not at all a bad experience. That being said, on an individual level Jacob Halls is definitely THE BEST person to talk to at Veterans United. Jacob goes above and beyond his role to make sure everything runs as smooth as silk. There is not a problem he cannot fix, and he absolutely cares about the veterans and their needs and wants. Whether it's first thing in the morning or super late at night when he's at home sleeping, it doesn't matter he will take care of any problems or address any and all concerns and makes sure to explain the details to you so you understand everything about the entire process. Jacob is always professional while at the same time making you feel comfortable and like you're part of his family. So in short, I do highly recommend Veterans United but Jacob Halls is the man you want to work with so ask for him.
Highly recommend Veterans United! Such an easy process, and they truly care about the veteran community.
