Everyone on the team ( yes you get an entire team) was great to work with, very responsive and helpful in answering all questions.
Very pleased with my experience . We had a great team that helped us every step of the of the way and made our home buying experience as stress free as possible. can’t say enough on how happy we are with the team we had
Meh, it's all about money. I was welcomed with some sort of "gift" last week--never got it. They are okay. Not any better or worse than any other mortgage broker you would use.
Response from Veterans United
I'm sorry your experience left you feeling underwhelmed Devin, and I can understand how frustrating it would be to expect a gift and never receive it.
I always want our service to leave a positive, lasting impression, and I'm sorry we didn't meet that expectation. I'd appreciate the opportunity to learn more about what happened, including the gift you mentioned.
If you're willing, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. If you contact us outside those hours, we'll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
My team was fast to respond and they knew what they were doing
Only issue really that there was was communication between departments that's really about it
Brice and team were super helpful in every step of the process. From start to finish they made the home buying process an easy and enjoyable process. Highly recommended for any Veterans looking for a new home!
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It was great and they were very good at making it happen
Really had a smooth experience, they did their absolute best to find the best loan for us. We truky appreciate all the hard work.
From the very beginning to the very end VU made my process smooth & easy
Absolutely would recommend Veterans United to any vet who is trying to decide what lender to use. I would like to take this time to thank Veterans United especially Travis Ward and Desi his assistant for all their assistance in helping me and my wife Beth acquire our new home in Delaware, Ohio. They were with us every step of the way in this process. We were kept updated constantly. Any and every question we had was answered quickly and accurately. I would encourage any veteran that is in the process of buying a home to give very serious consideration to Veterans United. You will not be sorry.
They bent over backwards to make this happen. Good job team.
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Veterans United gave a great experience and everyone on our team were very helpful
Brad, Kat, and Tracy worked very hard to get me closed on my home. They made me feel comfortable and confident buying a home. I would absolutely recommend to a friend!
Very easy to do,and Mr Meyers and his staff were awsome.
