I've already started to tell everyone I know to call Veterans United, specifically Jake Force, if they are looking towards buying a home, whether it be now, or in the future. I let them know that they will get through the entire process without a hitch, if Jake is the first one they contact. Every single person on Jake's team is so welcoming and knowledgeable, I was actually pleasantly surprised, very grateful and relieved. I knew right away that I was in good hands. I knew I didn't have to worry about whether or not I was doing the right things, to reach my goal of buying a new home. Here's an example: Before calling Veteran's United, I paid a company to get some advice on what I needed to do to fix my credit. I didn't learn anything I didn't already know, but Jake and his team guided me through exactly what to do, and it didn't cost me a thing. That was the beginning of my journey towards buying my new home. Jake and his team stayed with me on my journey from that first step until the day, and even after, I closed on my beautiful new home. I don't see how anyone out there could have done a better job because it's hard to beat perfect, and I truly mean that.
Justin and Sara couldn't have been anymore helpful. When things where not going according to plan they kept pushing hard to help us into our home.
Overall, the home loan process was very smooth. The team Veterans United provided for me was professional, efficient, and effective. The only complaint I have is that the Veterans United VA loan rate page states that "a good credit score almost always means a lower rate". This was not accurate I have excellent credit and was given the highest current VA home loan rate. It was only later in the home buying process where I learned that if I wanted the lower advertised number I had to "Buy down" my rate. I recognize that many factors influence rates. However, the statement on the loan rate page is misleading.
I loved that everything was online and easy. If something needed signed or looked over I didn’t have to leave the house or run to someone’s office. I 10/10 recommend
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Working with VU was a great experience. Being active-duty Navy and being deployed while in the process of buying a home was absolutely stressful, but the team was very attentive and helpful. They worked with my schedule and made sure to communicate everything that was needed from me promptly so I could gather said information/ documents. The realty team assigned to me was also great. Giving me thorough video tours of the places under consideration and pointing out anything that they thought important. Again, great experience and would choose Veterans United again.
Very transparent and Informative the communication was excellent never had problem v contacting Veterans United
Working with Maureen made the home buying process a breeze! She was always there for any question or concern. I’d easily redo this whole process if she was on my side. Thank you again.
UV has a great process as it is clear both in process and website.
Amazing experience helping me purchase my first home. The team communication was exceptional. For something that could seem very difficult, Veterans United made everything very easy.
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The team / organization are professional in every aspect of purchasing a Home. They take their time to understand your situation and the best approach to obtain the correct home for you or your family..
Great job by Aaron, Christie and the team! They worked seamlessly with us and our realtor.
This is my second time using Veterans United and I’m glad I came back. They understand the VA home loan better than most lenders I spoke with.
The ease and convince of buying a home through Veterans United is surpassed by none. While several of my friends were buying houses and describing all the headaches their lenders were causing for them I was boasting about how smooth everything was going with my lender Veterans United!
These guys rock
Great to work with when buying my home
Using Veterans United is so much more than just getting a home loan — it’s an experience built on exceptional service and support. They go above and beyond for their clients, offering incredible customer care, competitive rates, and valuable guidance that prepares you for future investments. I love the videos provided throughout the process but I believe they can be emphasized or advertised more due to their importance.
