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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,361

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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5 out of 5 Stars
Would Recommend
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Would Recommend

The entire team was amazing. I felt like I knew what was happening every step of the way and I appreciated that there were regular check ins to make sure I didn't have questions or need anything. Thank you to everyone who helped. This was the best experience I've ever had with buying a house.

headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars
Would Recommend
headshot image of David Philips

Loan Officer: David Philips

NMLS# 1452335

5 out of 5 Stars
Would Recommend

Love the communication and how quickly work in every specific document was needed it . They are great and very efficient. Thank you you all

headshot image of Marissa Nichols

Loan Officer: Marissa Nichols

NMLS# 902827

5 out of 5 Stars
Would Recommend

You guys and girls did a outstanding job .

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
Photo submission from Oladotun O.

Veterans United loan process is quick, as long as you respond on time to information requested. They made my first time home buying stress free. I will recommend them any day, any time. They are the best!

headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

4 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend

Love the VU Team! And thanks for the shirt!!

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Would Recommend

Todd is extremely personable and took to the time to get to know us and what we needed. Every time we spoke to him about our home loan it felt like chatting with a friend. We were originally only looking for information but Todd made us feel great about moving forward with buying our home!

headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars
Would Recommend

I'll greatly recommend all three team to anybody. I greatly and sincerely appreciate your team Andy. You all made first time home purchase seem stressles and less painful. Thank you all.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Would Recommend
Photo submission from Kim J.

This was my first home buying process. Veterans United and the team that assisted me held my hand and answered even my simplest of questions and made me feel comfortable throughout the entire process. The open communication throughout everything allowed me to see every step of the process. I would highly recommend them.

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

As a combat Vet. With extreme PTS and trust issues, VU made the process simple and easy. After a year of looking, finding, offers, bad realtors, VU stuck with me as I did a for sale by owner without a realtors on seller side and my side. Easy easy. Just want to say thank you to all at the VU family!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4.5 out of 5 Stars
Would Recommend

Very satisfied as of now

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Veterans United made our first home buying process so much easier and quicker than I expected. They were responsive and always willing to answer any questions we had. It was simple to add needed documents and information to the myveteransunited portal and it helped me keep up with what was needed on my end and where we were at in the process. I will recommend Veterans United to everyone I know who is eligible for a VA loan. I felt like we were truly being taken care of by our loan team!

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

This is the second time using Veterans United. The service is the best. Nick and his team made everything simple and easy.

headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend

Veterans United made the home buying process streamlined, and an overall positive experience. I had certain criteria in mind and they were patient through the whole experience. They removed the guess-work and were clear and concise with what was needed from all aspects for the purchase. I’m very grateful I chose Veterans United, and they answered the call.

headshot image of Jeff Gilkerson

Loan Officer: Jeff Gilkerson

NMLS# 2407793

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5 out of 5 Stars
Would Recommend

I recently had the pleasure of working with Jessica Pratt and her incredible team at Veterans United Home Mortgage, and I cannot express enough how positive my experience was. From the very beginning, Jessica was professional, knowledgeable, and genuinely caring about my home financing needs.She took the time to explain each step of the process, ensuring that I felt comfortable and informed. Her team's dedication to providing exceptional service was evident throughout our interactions. They were always available to answer my questions, no matter how small, and their responsiveness made me feel like a valued client.What stood out the most was their commitment to helping veterans and their families. Jessica and her team truly understand the unique challenges faced by veterans when it comes to securing a home loan, and they go above and beyond to provide tailored solutions that meet those needs.Thanks to Jessica Pratt and her phenomenal team, I successfully secured a mortgage and am now a proud homeowner. I highly recommend Veterans United Home Mortgage to anyone looking for compassionate and expert guidance in their home financing journey. Thank you, Jessica, for making this experience so positive and memorable!

headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

5 out of 5 Stars
Would Recommend

This is the best team you will work with. Hands down!

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Our experience with Veterans United was nothing short of amazing! The team’s communication was top-notch, ensuring we were always informed and supported.
Maggie went above and beyond, making sure our questions were answered even while she was on vacation.
Tere’sa’s thoughtful check-ins were truly appreciated, often serving as helpful reminders along the way.
Heather was an absolute gem—patient, knowledgeable, and incredibly accommodating when showing us homes.
Mike worked tirelessly to make the process went smooth and stress-free, especially with those to-do list. That website is a genius idea by the way, it gave deeper understanding, and allowed for a smooth upload without hassle.
The entire teams expertise and dedication made all the difference, and we couldn’t be more grateful. We highly recommend Veterans United to EVERYONE!"

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Would Recommend
Photo submission from Catherine G.

The lender I had was Craig he was great walked me through everything that I needed to do. My advice to anyone looking to get a VA loan if you feel that you qualify to give them a call.

headshot image of Craig Patenaude

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend

Drew was also great. We probably worked with him the most via phone. Hes very knowledgeable and efficient.

headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
Would Recommend

It’s been a pleasant experience working with Veterans United. I’ve made mistakes in buying my last two homes but it wouldn’t have even been possible without my VA loan and the team at VU that helped seal the deal. Thank you for the support for my family!

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

More Reviews

See all 424,361 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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