I have to say going into this whole thing I thought to myself no way this isn't going to happen. Buying your first home is always overwhelming. But Chris made it so so much easier he was there around the clock to give me the communication and the assurance that I needed. Chris is second to none by far the best at what he does. Words can't put it simply I'm so so grateful I was matched with a loan officer like Chriss and an outstanding team like the one I was giving. Jennifer as well she was amazing her communication perfect her timely responses amazing. Thanks again to you and your team. You made it happen!
The team at Veterans United has gone above and beyond with helping us purchase our first home and now our second! They truly care about their clients and it really shows. Bravo
All around great to work with and very prompt with answers, very highly recommend!!
The lending team was unprofessional, did not return messages nor phone calls, and did not communicate with me really at all. They passive aggressively argued with the title company while myself and realtor were cc'd. My realtor also tried to reach out on my behalf when they weren't responding to me and he was not able to reach them either. The rest of the members that I worked with at Veterans United were great.
Response from Veterans United
Hi Daesha, thank you for sharing your feedback letting us know about your experience. While we cannot make up for the experience you had, it is important that delivering excellent communication remains a top priority for our team. A member of our Client Advocate team is contacting you for more information and looking for ways we can improve.
All in all the Veterans United Home Loans was a great experience. It was the first time I had dealt with them, but I would gladly do it again they made all aspects of this buy without a hitch. Thanks to all, and I would recommend this company to any veteran.
I had a great experience with Veterans United. This was the 2nd house purchase I have made with Veterans United and again a very pleasant experience!! Thank you all for your help!!!
Jacob and Emily were a pleasure to work with! We will be recommending them to everyone we have the opportunity to. We can not thank you enough!
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Great job! Everything went smoothly; no problems!!
