Veterans United made the home buying process easy to understand. Everyone was very helpful and showed their willingness to help my family search and buy a home. Thank you for helping Veterans get their dream home.
Jon, Beau and Kevin were and are exceptional, knowledgeable and most important they were readily available at all times and their response time was very quick and reliable. I would recommend Veterans United to everyone in the market of buying a home.
Overall fantastic. Moved along at a much quicker pace than we expected.
The app was very useful into quickly uploading documents. Made it easy to navigate.
Everyone one staff was amazing and very punctual and professional.
Buying a new home can be stressful. The Veterans United team reduced that stress significantly by walking me through every step. The website was easy to access and also provided helpful to-do lists and videos.
A+++++
Thank you so much for everything. Tom and his team knocked it out of the park
Veterans United is the best! I'm so glad My wife and I chose them to be our lender!
From the first call, to final closing, our experience with Veterans United was bar none, the best we’ve had over our four home purchases. The team worked quickly, communicated well and allowed us to take advantage of several funding options as well as close earlier than expected!
This is my 4th time using Veterans United.
2 home purchases, 2 refinances. I love how they have an electronic portal with clear “things to do”, “status,” and “document upload” sections. The employee quality has increased over time, I like the new group that helps with Insurance options they were very informative. However there are elements of bureaucracy that can cause unnecessary delays and miscommunication. The underwriter is not part of your loan team and your file can sit with them for long periods of time without any update, then they emerge demanding information with little lead time. Then you send it back to them, and have to wait for days to get feedback over whether that suffices. The Underwriter should have direct communication with the Buyer. It should at least be an option. I would definitely use them again, and I’m sure all loan entities have similar issues, but beware that you need to be on the ball and communicating with them regularly (send them a text) or something may go awry.
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What a great team. They were all very helpful and quick to respond. They made the process very easy.
Brad worked so hard!! Thank you so much.
This was my first time buying a home. I thought the process was going to be super overwhelming but Veterans United made it a breeze!
