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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,145 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,145 unfiltered reviews

Starting on Page 260 of 14,872. Return to Page 1

5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

It was a really easy process with a team of people helping you every step of the way. We got from pre-approval to closing in just a month and 2 days.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

The VA loan underwriting process is complicated. And you could not ask for better guides through that process than the folks at Veterans United. They kept me informed at every step. They made sure I provided all the information as required. I was pleasantly surprised at the document submission automation at VU which saved me time and cut down on my need to provide what has seemed, in the past, endless copies of bank statements and the like. Very nice. I also liked having a team of 3 folks supporting me from beginning to funding. I highly recommend Veterans United.

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

4 out of 5 Stars
Photo submission from Jeremy W.

They made the entire home buying process much easier for us newbies. Mr. Ben Choi and his entire team were available around the clock to answer any questions that we had. If I had to do it all over again I would still go with Veterans United Home Loans but I would personally request Ben and his staff. We couldn't be happier

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

4.5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

4.5 out of 5 Stars

Absolutely no question about it, Ross and his team were extremely helpful from beginning to end. The whole loan process was very easy and simple. They did very good, with explaining the process and what was needed.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

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5 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

very, very thorough and efficient

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars

They have a lot of workers to help you out in any angles

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

Everyone involved has been very accommodating and supportive throughout all phases. I have enjoyed working with the VU team.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars
Photo submission from James R.

This was a pleasant experience. Veterans United made the horror stories of home buying seem fictional and really care for their clients. They are knowledgeable and fight to get you the most for your money during this financial milestone. The only lending company my wife and I will
Ever recommend.

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

Amazing people who are great at their job. would recommend and work with again in the future.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

Ready to see for yourself?

Experience first-hand why 354,400 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

4.5 out of 5 Stars

Be more flexible with the hours. It was difficult at times to get ahold of the team when having questions, although the time differential is understandable.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
Photo submission from Benjamin H.

This was a very pleasant and easy experience through Veterans United, even with a global pandemic going on.

headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars

This company and the people are unbelievable! In today’s social structure where customer service is “taboo” or nonexistent these people go above and beyond. A truly great experience!

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

2.5 out of 5 Stars
headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

4.5 out of 5 Stars
headshot image of Vanessa Meyers

Loan Officer: Vanessa Meyers

NMLS# 2452468

5 out of 5 Stars

We closed in 18 days! Billy and Julie were on top of everything and communicated with us throughout the entire process!

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

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