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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

431,089

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 431,089 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Love these guys and ladies, I had a grear team, I had the pleasure to work with

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

My entire experience being a first time homebuyer felt so much less stressful with veterans united. The team was very responsive and knowledgeable about any and all questions I had for them. I couldn’t ask for a better experience in a process like this. I would recommend Veterans United.

headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

4.5 out of 5 Stars
Would Recommend
headshot image of Lauren Krager

Loan Officer: Lauren Krager

NMLS# 1709288

5 out of 5 Stars
Would Recommend

This team was so communicative. I felt like they held my hand the whole way. My family loves the house and we now have space for the grandbabies to play.

headshot image of Nolan Huot

Loan Officer: Nolan Huot

NMLS# 1944197

5 out of 5 Stars
Would Recommend
headshot image of Sean Bostwick

Loan Officer: Sean Bostwick

NMLS# 2242383

5 out of 5 Stars
Would Recommend

I only wish I had done this sooner. Veterans United and the posse involved, all made this the smoothest, hassle free experience. I can not thank you enough.

headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend
headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
Would Recommend
headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

4.5 out of 5 Stars
Would Recommend
headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
Would Recommend
headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars
Would Recommend

Veterans United got me a loan that I can handle. They walked me through every step of the way, and were always friendly and willing to answer questions.

headshot image of Nick Johnson

Loan Officer: Nick Johnson

NMLS# 2086150

5 out of 5 Stars
Would Recommend
headshot image of Kimberly Hauptmann

Loan Officer: Kimberly Hauptmann

NMLS# 1881966

4 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend
headshot image of Anna Koepke

Loan Officer: Anna Koepke

NMLS# 2351288

5 out of 5 Stars
Would Recommend

I was nervous going into this but this team was kind to us, made sure everything was taken care of, everything completed in a timely manner and treated us like human beings and seemed to actually care about us and made sure we got the best.

headshot image of Kevin Osterhaus

Loan Officer: Kevin Osterhaus

NMLS# 1960695

0.5 out of 5 Stars

I’m extremely disappointed that the details of home/land taxes were not informed to me. I was blamed by Ashley for not asking those questions. Well I’m not from Missouri to know the details of that! So how can I ask something that I’m not even aware of!

Response from Veterans United

Edward,

I'm really sorry you felt left in the dark on these items. While we disclose these items to you, it sounds like the explanation could've been better to be sure. If you have anything else you still have questions about or need additional explanation, please reach out to Client Advocate. We're here for you now and if you need anything moving forward as well.

Kindest regards,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Shantel Dooling

Loan Officer: Shantel Dooling

NMLS# 2344264

5 out of 5 Stars
Would Recommend
headshot image of Scott Jessip

Loan Officer: Scott Jessip

NMLS# 182259

5 out of 5 Stars
Would Recommend
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

Veterans United rocks! They have never let me down, they will do whatever it takes to get you into a home and work tirelessly to do so! I will always use them for my home buying needs!

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
Would Recommend
headshot image of Jared Boedeker

Loan Officer: Jared Boedeker

NMLS# 2131248

5 out of 5 Stars
Would Recommend
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Home buying is a stressful process but my team at Veterans United was great!

headshot image of Kimberly Hauptmann

Loan Officer: Kimberly Hauptmann

NMLS# 1881966

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

Highly recommend for a nice houses buying experience .

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

1.5 out of 5 Stars

This is the third and least impressive mortgage company I’ve used.

Response from Veterans United

Gina,

Thank you for your honest feedback. Our Client Advocates are interested in learning more if you'd like to talk with us. We want to understand better from your perspective how we can improve on this. We'll take a look together and hopefully clear up any questions or concerns you have along the way.

Very best,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

More Reviews

See all 431,089 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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