To many delays and problems with documentational information even with recommended/ required income and job history.
Response from Veterans United
Hi Jarrad,
I’m sorry to hear your loan process was weighed down by delays and documentation issues. I know how discouraging that must have been, especially when you had your income and job history lined up as required. If you’d like to talk more about what happened, our Client Advocate team is here at ClientAdvocate@vu.com or 1-800-212-5200.
Oh yes Ryan Stoll and Derick Vollrath and the other team members were great. This has been the easiest, smoothest explained clearly refinance experience. I have already recommended Veterans United Home Loans to family remembers. Thank you for a great experience.
Jess is the best! Exceptional! Best home purchasing experience! The professionalism and personal care in managing the mortgage process made a lasting impression. We give an outstanding recommendation for others to utilize Veterans United
Chris and Jennifer were awesome to work with!
Felicia and her team were outstanding. The team took care of everything and made our home buying process surprisingly pleasant. I thoroughly enjoyed my experience.
Was totally a huge help. And great guidance through the whole process. Would totally recommend for all veterans
I didn't have a clue what I was doing when I applied for pre-approval. I am glad I went with Veteran's United because they were a guiding hand to help me through the entire home buying process.
From the moment I pressed send on the inquiry website to finish, Veterans United was the steady, reliable force my family and I needed through an otherwise frustrating and unpredictable new-build process. While our builder left much to be desired in terms of communication and follow-through, the VU team — especially Rain and Corey — consistently stepped up and ensured we never felt alone.As a service member, I value integrity, responsiveness, and a “mission-first” mentality. Veterans United embodied all of that. They provided clear guidance, timely updates, and most importantly, peace of mind — even when things on the builder’s end weren’t going as planned.Even after closing, I know this team still has our back. For any fellow VA loan utilizers looking for a trustworthy and committed home loan team, this is it. Job well done, VU. Mission accomplished — and then some. 🇺🇸⚓️
Had an immaculate experience from start to finish with the loan process. Complicated things were simplified down to a T.
Awesome job
The entire team I dealt with at veterans united treated my wife and I with respect and dignity throughout the entire process.
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Emmett, was very professional in handling this .he took the time to explain many items in the process . i must mention Tanner and Alix .
Veterans will appreciate Veterans United.
Like a well-trained Army, everyone is completely covering their area with professionalism. As so often, everyone stepped in wherever and whenever they needed. As your name, Veterans United!!!!! Thanks
You guys are great
I am very impressed on how everything went well with the paperwork. Sometimes you just know something is going to be off or not. But I was very impressed and again Thank you for everything.
it was a pleasure dealing with Veterans United
