My name is Jason Kiser and my wife is Patricia Kiser. This is our third home that we have purchased with Veterans United and we could not be happier with the service. Our loan officer Suzanne McClain has helped us all 3 times. She has been nothing short of amazing. Very professional and very nice all the time. I wanted to let anyone and everyone know how much we appreciate Veterans United. I give everyone one the loan team and at Veterans United a 10/10. Thank you all again for helping us with our new home.
Veterans United was AMAZING! I seriously doubt you will find a more professional, more dedicated, and/or more knowledgeable company out there for servicing our Veterans. I appreciated every aspect of this home buying process. Donnie Henderson and his team made the home buying process so easy and smooth.
The Veterans United portal page and app were super easy to navigate. Uploading documentation was a breeze, reviewing the "To Do" list was very straight forward, and the notifications were easy to understand and take action on.
I've bought homes in the past and it's always been stressful and disjointed. With Veterans United you know exactly what you're getting and the process is well laid out. The different educational videos were very informative and easy to watch on their web site and app.
I also appreciated having an entire team of people that were dedicated to my loan and making my experience the best it could be. It was so nice to know that no matter what was going on during the process I was going to be able to get in touch with my loan officer, Donnie or one of his highly qualified team members such as Lexi.
There aren't enough words or pages for me to rant on about this awesome company, their OUTSTANDING employees, and the care they showed me. I'll forever be a #1 fan for you guys!
Thank you, Veterans United!
My parents couldn’t never afford to own a house and here I am in my living room. My living room! Growing up in apartments and moving every few year and now I have a house. Stable house that I own. Words can’t describe how good this feel. The team have been awesome and even with the Covid crisis going on they didn’t miss a beat. I want to thank the team that pushed this through so we could close before it cost us more.
Will use VU every chance I get, and have already talked to friends and colleagues about the service. Lifelong customer here.
The entire team was fantastic, start to finish. Could not have asked for a better experience with everyone, information was excellent and swapping contracts and all kinds of interesting roadblocks was incredibly smooth. I would suggest anyone who can work with VU to do so, they're excellent.
This is my second time using Veterans United and I will definitely use them again when I’m ready to buy my retirement home.
I didn’t like how it took me to go to another lender to get what I wanted for as far as interest and getting the closing costs covered.
The experience was unbelievable. As first time homebuyers, we were very nervous. Clayton and the team at VU were incredible. All questions answered and easy process. We will recommend you to all of our friends transitioning out of the military.
Everyone has been incredibly helpful and polite, and the whole experience went smoother than butter. I was skeptical about the company at first because they asked for some personal information in order to receive a quote, so I naturally gave some bogus answers just to fill in the required slots. Our loan officer called us, and between him and his team, our minds were put at ease. We went from living on a pretend street called "Nunya Business" to closing on our first home. When my husband's orders were put on hold due to SARS-CoV-2, the company was with us every step of the way to make sure we were doing okay. They knew between the limbo with PCS orders and me still working as a nurse, our family was under a bit of stress (as are most others around the world). They sent our family board games to keep us entertained and connected while we were at home as the world went crazy around us. The entire experience has been great, and the team was with us every single step of the way. Veteran's United even supported our decision to get quotes from other lenders as well. After feeling like "just a number" with NFCU, we stuck with Veteran's United because it felt like we were being taken care of like family. If you're on the fence, don't be. Veteran's United is amazing, and we don't regret our decision even for a second!
I can honestly say the veterans United our team assigned to us helped our dreams come true and did it in a way that truly made my family and I as buyers at ease and welcomed. A process that we thought would be long drawn out and somewhat scary was made so seamlessly easy that when we completed everything we both could not believe it. Wonderful team and truly recommend them to friends and family.
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I have zero complaints about Veterans United. This was my first time buying a home, and I have only had other people's stories to go on. The recurring theme we had heard was that the process was difficult and frustrating. Veteran's United and their team made the process exceptionally simple and stress-free. I would recommend them to any veteran, especially first-time homebuyers!
I had a great experience with VU and Debbie Beasock is the overall best to work with. I will definitely be reaching out to Debbie and her team in the future with all my next loan opportunities.
Our Veterans United team were the most helpful group of individuals throughout the long and confusing home buying process. Their communication was top notch and they did not hesitate to answer every question we had. I highly recommend Veterans United for any of your home buying needs!
Greg was absolutely fantastic to work with as our loan coordinator. From day one, he was organized, proactive, and always available to answer questions or clarify details. He kept everything on track and made sure we met every deadline with ease.What stood out the most was Greg’s clear communication and calm approach. He explained complex loan documents in a way that made sense and helped us feel confident throughout the process. Even when unexpected issues came up, Greg handled them quickly and efficiently, always keeping us informed.Thanks to Greg, our loan process was smooth and stress-free.
Veterans United made everything fast and easy.
