Jerry Landrey, Loan Officer, and Stephanie Sanders, Loan Coordinator, made the process of refinancing go smoothly. Both very professional and always kept me informed (in a very timely manner) about information I needed to provide.
This is my 2nd or 3rd time using Veterans United. Always easy to work with whichever team I've been assigned and they're always responsive and knowledgeable to help the buyer and our needs.Grateful.
I would definitely recommend Veterans United. They were very professional and efficient and made my refinance go very smoothly. Thank you very much.
It a good process for the most part. I asked for something I thought simple to do ei put
my wife’s name on the deed with no explanation of why it wasn’t done is the main negative I am feeling negative about.
Communication is not good.
Response from Veterans United
Hi Jeff,
I’m sorry to hear communication didn’t meet your expectations. Staying connected and keeping things clear throughout the loan process is something we take seriously, and I regret that we fell short here.
When you have a moment, please reach out to our Client Advocate team at 1-800-212-5200 or email ClientAdvocate@vu.com. We’re available Monday through Friday from 9 a.m. to 5 p.m. Central Time.
We absolutely love from top to bottom every step of this Mortgage loan process. Shout out o one of my favorite people Amanda
I was delighted with VU when I bought my first home. And I'm even more delighted with them for their help buying my second home, Nate was always there for me.
From the moment we were connected with Veterans United through Zillow, we had a fantastic experience. Everything was handled promptly, even exceeding our expectations for completing tasks on a holiday weekend.
Great loan team to work with!! They made this process seem less and effortless.
Wonderful service throughout
He was efficient and helpful
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This was my first time buying a home and they helped me through the process every step of the way.
It has been a very long home search. Tim, Kurt, and Chris were OUTSTANDING, they put me first and we're always encouraging. The gifts Chris had sent to us are awesome. This isn't the end either looking forward to my next home buying adventure and only Tim, Kurt and Chris will do. Bravo Zulu gents.
Highly recommend as this is my second time using Veterans United
My dream cam true lot of work but had a great Reality Angle Jake a you Stacy Lou you all an my Gog bless you all .
