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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
466,804 reviews
840 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 466,804 unfiltered reviews

Starting on Page 275 of 15,561. Return to Page 1

5 out of 5 Stars

100% happy with everything. From 1st with Taylor to the end.

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4 out of 5 Stars
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars

I would absolutely recommend using Veteran’s United to any Veteran that I knew was looking to purchase a home. My experience with VU has been exceptional. Kara has gone above and beyond in assisting us.

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars

We are so happy that we found Veterans United!! What a great team of professionals. Everyone on our loan team made the entire process go easy and smooth. A shout out of appreciation goes to Nick Vance and Beth Madden!! Great work!! Everything you did for us was TOP NOTCH!! You're AMAZING!!

headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars
Photo submission from Mark B.

Overall, an excellent decision to go with Veterans United. They are professional and knowledgeable about home purchasing. It’s been a little difficult during this time, but I would recommend them highly. Best Regards

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars

Veterans United has of the most professional people to work with but that is their second best quality, they are the nicest and friendliest people we have ever met, and we consider them our friends now. Thank you for making us feel loved.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

4 out of 5 Stars

Overall, I had a great experience with my home loan team. They were responsive, professional, and helped guide me through the process smoothly. I always felt like they were available to answer questions and keep things moving forward.
The only issue I ran into was that it wasn’t clearly communicated until the day before closing that my significant other couldn’t be on the deed due to the loan requirements. That caused some last minute stress that could have been avoided with earlier with proper communication.
Aside from that, everything else was handled really well, and I appreciate the team’s support throughout the process.

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

4 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

4.5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

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5 out of 5 Stars

Very hard working. Keeps you informed and answers any and all questions. Great customer service. Had no issues.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

Jerry Landrey and his team (Levi) did an amazing job getting my IRRL done. Everything was smooth and quick from the start to closing. Would recommend this team any day hands down. Thanks Jerry and Levi.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars

Nick Colin and the whole team answered all my questions efficiently and effectively were patient and overall couldn’t of been a better experience

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

4 out of 5 Stars

For people with an hourly salary, VU needs to let them know of the 25 hour weekly hour minimum. Not knowing this nearly derailed our loan application as we had a closing date on the house I was selling and not getting this house would have left us scrambling for a place to stay. This information needs to be passed to the applicant at the start.

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Photo submission from Paul L.

My happy and beautiful daughter and I! We love it. Thank you so much Veterans United!! Amber Brown, you are the greatest!!!

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

Derek and his team that were assisting us were very supportive and understanding and worked with us through the entire process, answering questions as quickly as possible and personable to work with. Thank you very much.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

Made the process of buying my first home super easy, the staff are nice and easy to talk to and very knowledgeable in their fields

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

4.5 out of 5 Stars
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

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5 out of 5 Stars
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars

Veterans United made the homebuying process feel surprisingly smooth. Their team guided me through each step with clarity and patience, and I always felt like I had someone in my corner. What could have been overwhelming ended up being straightforward thanks to their support.

headshot image of Micah Yoshimura

Senior Loan Officer: Micah Yoshimura

NMLS# 459383

4.5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
Photo submission from Elethia S.

My loan officer was the best. She had faith when I didn’t. I’m glad Aimee put up with me and my attitude when I had doubts. She was very knowledgeable and HONEST!!! My husband and I appreciate her very much. I highly recommend her and wish I could do/give her more. Aimee made my experience a lot better. I’m glad I trusted her to get the loan sealed!!!

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars

Anne and Kaylyn both did a great job with helping us refinance our home to save money! Thanks again!

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

I’ve read some negative reviews about VU, but I can honestly say that I didn’t experience any negative issues with VU. We, meaning my Wife and I, were very responsive on getting requested documents back asap. We didn’t procrastinate on anything requested from us. Our team consisted of Hannah, Lupe, and Emily who were all available to take my calls and emails with questions I had. We closed in unbelievable 16 days.
Everyone will of course have different experiences to report, which is great, but this was my experience and it was nothing but wonderful for me with a minimal stress involved.
Thanks VU!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

4 out of 5 Stars
headshot image of Steven Devine

Loan Officer: Steven Devine

NMLS# 2771198

4 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars

Nick Holman and his team has been very helpful and great

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

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