I had a great experience using the Veterans United crew! Highly recommend and I will use them for any future purchases.
I would definitely 100 % recommend Veterans United to everyone! If it wasn't for Samuel Short, I don't think I would be calling myself a "Homeowner" today. From the moment we started my application, he was warm, kind, and extremely knowledgeable about the process, and that is something I did not experience at the many other lenders I previously worked with. He is patient, takes his time when researching, gives you suggestions on how to make your case stronger, and all his advice actually yielded positive results for me. Things can get challenging during this process, but with everyone's positive attitude and expertise, it makes the process much more tolerable. They definitely know what they're doing at Veterans United, I wish I would have found them sooner. They're very organized and meticulous about the entire process, but make it easy for you to understand and follow along. Also, a big thanks to Walter and Candance who assisted me with my closing process towards the end, they were also great!, They made my closing process very manageable and stress free. Thank you Veterans United, Sam & Walter for making this possible for me!
My parents couldn’t never afford to own a house and here I am in my living room. My living room! Growing up in apartments and moving every few year and now I have a house. Stable house that I own. Words can’t describe how good this feel. The team have been awesome and even with the Covid crisis going on they didn’t miss a beat. I want to thank the team that pushed this through so we could close before it cost us more.
Everyone who work with me were supportive throughout the process.
Nick, Adam, Delanie, & Kohlie were awesome throughout this entire process! Closed on this home in 30 days! I would definitely recommend any veteran to use VU for their homebuying needs!
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Paul is the man. He’s outstanding. The to do list is also great. It really kept me on track as a first time home buyer. Give Paul a raise and I didn’t forget a Melissa. She’s great as well. I appreciate the amazing service
Everyone has been incredibly helpful and polite, and the whole experience went smoother than butter. I was skeptical about the company at first because they asked for some personal information in order to receive a quote, so I naturally gave some bogus answers just to fill in the required slots. Our loan officer called us, and between him and his team, our minds were put at ease. We went from living on a pretend street called "Nunya Business" to closing on our first home. When my husband's orders were put on hold due to SARS-CoV-2, the company was with us every step of the way to make sure we were doing okay. They knew between the limbo with PCS orders and me still working as a nurse, our family was under a bit of stress (as are most others around the world). They sent our family board games to keep us entertained and connected while we were at home as the world went crazy around us. The entire experience has been great, and the team was with us every single step of the way. Veteran's United even supported our decision to get quotes from other lenders as well. After feeling like "just a number" with NFCU, we stuck with Veteran's United because it felt like we were being taken care of like family. If you're on the fence, don't be. Veteran's United is amazing, and we don't regret our decision even for a second!
My mortgage was completed quickly, but I had to submit a few items more than once.
Working with VU has been a pleasure. This is the 2nd time to make a VA purchase with VU. Mike Lyman and his team was tremendous. Their expertise and willingness to answer questions and provide information is unequaled. They are simply the best.
I would do future deals with this VU team. Thanks to the team for taking care of me overall. Ryan, thanks for the numbers. Dawn, thanks for the great interactions and maintaining the momentum. Evan, thanks for offers and help. I appreciate each of you. Double thumbs up.Notes:1 thing I disliked is a last day change to cash to close. $600 pest treatment catch put on me, but VU gave some credits on top worth 3x that. So, I’m pleased overall.1 thing I would do different is scrutinize the hell out of the initial estimate with every line item and understand how it aligns to the deal. That makes my decisions thereafter better informed. I did not do this as well with frequent late nights and not enough time away from work and the rest of the life transition going on all in parallel, and possibly suffered from it. Not a fun time for me, but glad for this team.
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The team worked together in excellence and moved quickly. I’m very thankful for everyone involved.
Garet and Chad and the entire team at Veterans United were truly outstanding. I contacted Garet with 3 weeks to close and they were ready to close in 2 weeks…amazing! The website is so easy to navigate and handy to see the entire process and keep track of all the documents. I will definitely be coming back and referring my friends and family to Garet and the entire Veterans United Company. Great experience!
Great at working to get all closing requirements done.
Our Veterans United team were the most helpful group of individuals throughout the long and confusing home buying process. Their communication was top notch and they did not hesitate to answer every question we had. I highly recommend Veterans United for any of your home buying needs!
Kelly Stephens provides outstanding customer service!!!
