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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,009 reviews
751 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
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Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,009 unfiltered reviews

Starting on Page 282 of 14,901. Return to Page 1

5 out of 5 Stars
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

4 out of 5 Stars

Overall a lot of good service provided from VU as always

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars

Ashlyn Cupp and Matt Glover were absolutely amazing. Ashlyn was relentless in advocating for me and exhausting all resources in obtaining my VA home loan. She went above and beyond time and time again. Matt was very knowledgeable and explained everything in an easy to follow format. They both were always available to be reached and readily answered all of our questions. Thank you both for helping us secure our first home.

headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

5 out of 5 Stars

Cynthia and I were so blessed to have Mike Smith working on our house loan Veterans United you have a keeper in Mike.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Photo submission from Joshua V.

We were so impressed with Veterans United during our home-buying journey. The entire teams was very accommodating and worked diligently to help us close on-time. When bumps did arise, they were very informing and helpful in our ability to understand what was going on and did what they needed to, to make it smooth for us. We will ABSOLUTELY use Veterans United in any future home-buying journeys.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars

Very friendly and will walk you through every step of the way ensuring you understand everything. Always available to assist and always looking out of you. Can’t recommend them enough.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

4.5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

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4 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars

My wife and I are extremely grateful for the Kentucky local branch of Veterans United! Kala, Marty, Brian and Mrs, Bea Cobbs (our realtor) are a God send....literally. They were so patient, responsive and kind to our every email, phone call and request. We had a lot of questions, and they had a lot of answers. We were informed on every update, change, dollar figure and requirements every step of the way. We couldn't have asked for a better team during this major milestone in our lives! We are eternally grateful for them!

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

4 out of 5 Stars
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars

Brett and his team helped me sell a house and buy a house within a few weeks! Couldn’t ask for a better team to guide us through the process!

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Photo submission from Catalina Y.

The online portal was easy and seamless and Craig and Rain and were our questions as fast as we needed them to, considering they're online and did amazing. Way better than my first experience w Loan Depot. Thanks!!

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

4.5 out of 5 Stars
headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

3.5 out of 5 Stars
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars
headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars

I can’t say enough good things about my experience with Veterans United. As someone rebuilding from scratch, with an unconventional work history and limited resources, I honestly wasn’t sure I’d ever be able to buy a home. But my team at Veterans United worked tirelessly to make it happen.They never treated me like just another file. Every question I had was answered with patience and clarity. Every obstacle that came up, they met with creative solutions instead of roadblocks. They guided me through each step with professionalism, empathy, and genuine encouragement.Because of their dedication, I’m now a homeowner, something I didn’t think was possible for me. I’m deeply grateful for their kindness, transparency, and hard work. Veterans United doesn’t just help you buy a house, they help you come home.

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

Ready to see for yourself?

Experience first-hand why 355,141 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

Derek Russell and his team they were all extremely professional but yet caring!

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

it was an easy process once I filled all the requested documentation.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

4.5 out of 5 Stars
headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars

Overall the process was extremely smooth and would recommend for anyone! Especially first time buyers!

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Photo submission from Nicholas G.

this team was outstanding, anytime i needed anything or had any question they were there almost instantly with an answer. the 5 years i was in and the 6 i have been out of the Army i have never had a process go so smooth this team is my A Team i will be recommending them to everyone of my friends and family 100%

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

The team was super helpful and we were able to close on the house in under a month

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

4 out of 5 Stars
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

4.5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

4 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

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