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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,394 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,394 unfiltered reviews

Starting on Page 3019 of 14,880. Return to Page 1

5 out of 5 Stars
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars

In addition to the players above, Brittany and Forest were great! Both were constantly in contact with us, calling us, texting us, and keeping us informed throughout the process. This was my first time purchasing a home and it was overwhelming at times, but Forest was there to answer all my questions and get back to me if he didn't know the answer. It's fantastic the work that can be done from another state. I am so glad we had Brittany and Forest there for us.

headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
headshot image of Justin Patlan

Loan Officer: Justin Patlan

NMLS# 1932969

5 out of 5 Stars

This was the best and easiest process EVER! I thank GOD for each and everyone of you.

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

4.5 out of 5 Stars

I am so appreciative of my team they did an awesome job.

headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars

I want to give a huge shout out to the team for making this first time experience a seamless and comfortable one. I also want to give huge thanks to Kaitlyn for the amount of support she provided during the underwriting process and also to Tim for coordinating the ADT security system acquisition to go so smoothly. Cheers all and once again thank you.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

Awesome job

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars

Helpful in every way!

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

2 out of 5 Stars

I would have used the LOCAL Veterans United office, but my husband read the reviews and was absolutely NOT impressed. He was worried that we would be one of those veterans who would put so much money toward their house and not be able to close on it. I had started MY process in early 2021, I think, and put it on hold until my husband was ready to try. We were told that there would be a "soft pull" on our credit report prior to the hard inquiry, but there was a couple of hard inquiries that affected our scores. Please train your loan officers better. Veterans can smell bullshit a mile away. We are direct and prefer not to have our chains pulled. Some of us would appreciate a more genuine person to deal with, not someone whose only goal is financial gain.I find it weird that the underwriter did a lot of work, but nowhere is there a question about how SHE did. I just want to let Gray Grimm know that her hard work has been appreciated... Thank you so much!ONE MORE THING... PLEASE DO NOT USE OR SELL MY INFORMATION TO ANY OF YOUR AFFILIATES. I value MY privacy and don't want the junk emails, calls, or texts. Thanks. I already receive more that I want or need.

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
headshot image of Samantha Walker

Loan Officer: Samantha Walker

NMLS# 1122751

5 out of 5 Stars
headshot image of Tony Davis

Loan Officer: Tony Davis

NMLS# 2080364

5 out of 5 Stars

Everyone was great! Even through the stress the process wasn't too bad. The communication did get muddled a little bit but we recovered! I think a printable checklist for the entire process might help new home owners out more so they are less confused.

headshot image of Faye Schlechta

Loan Officer: Faye Schlechta

NMLS# 2386008

5 out of 5 Stars
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars

After 2 times of not so much luck, I hit pay dirt when I discovered my childhood home was just about ready to go on the market. I was able to contact the flipper of the property and explain to him that it was my childhood home and he told me he wanted me to have it. I got Sarah Rupp, from Better Homes and Gardens involved and the rest was history. I now own the house that my mom and dad owned when I was a child and I couldn't be happier.

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars

Everything was fully explained, went smooth as the silk parachutes I used to use to jump out of perfectly good aircraft with, and I trusted VU to give me the soft landing like they did!!!

headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

4 out of 5 Stars

Phone contact was fantastic from everyone that i worked with. There was a little disconnect with finding the correct eligibility letter and the lady that i was working with at that time didn’t know where to find the form either. After talking with a friend of mine he was able to help me find it to upload it. But other than that amazing service. Thank you for the help.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars

Amazing team effort. They never gave up on us even when things weren’t looking too good! I hope that Billy and his team are around when we decide to buy another VA home!

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

4.5 out of 5 Stars

VU was awesome during the entire process of my home buying experience in the Atlanta area. They also provided their professionalism and expertise in areas other than homebuying, like offering tips in banking solutions as well as storage and moving, thereby personalizing the experience for me. Made me feel like part of the VU family.

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

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5 out of 5 Stars
headshot image of Caitlin Finnegan

Loan Officer: Caitlin Finnegan

NMLS# 2019795

5 out of 5 Stars
headshot image of Tyler Galloway

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

My Team at Veteran’s United we’re HONEST, SINCERE, and COMFORTING!!!!! Thank you for helping another Veteran Family find a place to call HOME!!!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

Veterans United made the entire homebuying process, so easy and smooth from the initial application all the way up to the closing date I highly recommend Veterans United and my team to anyone who is looking for a home loan! Thank you and God bless!

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

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