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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

393,185

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 393,185 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Second time using my VA home loan benefits. I feel that my experience overall was heaps better than my first time experience. Having everything go through the app and website made it super easy to keep track of everything while on the go and I didn’t have to track a ton of different email chains nor have to make various copies of important documents to make sure I didn’t lose them throughout the process and afterwards.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend
headshot image of Hannah Wansing

Loan Officer: Hannah Wansing

NMLS# 1145297

5 out of 5 Stars
Would Recommend

Thank you so much all!!! 🎊🎊🥳🥳🥳

headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Veterans United is the best. We have worked with them twice now over a 5 year period. We have been able to keep communication open with the same person over those 5 years and she is the best! Amanda was the reason we are so comfortable and trust Veterans United completely!

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
Would Recommend

I have heard so many horror stories about people using their VA loans to purchase a home, so I was really nervous before starting the process. Looking back, I don’t know what I was nervous about. Throughout the process of purchasing my home, Bill and his team were available when I had questions, and they answered everything I questioned. Using the app on my phone I was able to complete the tasks I needed to complete, as well as track the progress of the loan. These guys are top notch, and I would definitely recommend to other veterans looking to purchase their homes.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
Photo submission from Layne C.

Absolutely veteran friendly. No matter what you need, Veterans United and staff get things done! I'm so happy that I chose VU for my loan and can't wait for future investments with them!

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Veterans United help me and my family with the whole home buying process and got us into our Dream Home!! Thank you for everything !

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend

VU made my process so much easier. They made sure I understood everything and that I was taken care of. I couldn't have been happier!

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend

All my questions were answered and the service was great!

headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
Would Recommend

I've never worked with so many different people at the same time having the same objective.Whuch was getting me a home.They all were as talking to only one person
They all keep my spirits up when I seemed to have doubts or it got complicated.They assured me of a positive outcome and they were right..God bless you all.

headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

Keep up the good work!!!!!!

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend
Photo submission from Quinton D.

Wonderful experience and I would definitely recommended Veterans United to my fellow service members. Semper Paratus!!!

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

2 out of 5 Stars

I would not use them again! Too many errors, time delays and no accountability! I had to chase down incorrectly sent money and get payment corrected. You cannot choose your own title company and the given title company made many errors that I had to correct or bills not getting paid and thousands of dollars lost/misapplied. Buyer beware! Be prepared to call VA to get your paperwork through.

Response from Veterans United

Carol, thanks for acknowledging this issue so that we might step in to provide further assistance. While Veterans United does not have direct control over the actions of third party providers, it is important that we work together to promote resolution for you. A Client Advocate here has attempted to reach out for more information and has begun to research your comments. We will be digging in to learn as much as possible about what caused your closing delays and remain available to speak with you should you wish get in touch with us.

5 out of 5 Stars
Would Recommend

Veterans united is the best in home loans and we have not one complaint they were there every stept of the the way keeping us informed every step of the way.thank you Guys you are the best

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend

This is the second home I have purchased through Veterans United. They are a terrific company made up of outstanding people. Both home purchases were smooth and Veterans United got me great rates! Thank you!

headshot image of Phyllis Gatlin

Senior Loan Officer: Phyllis Gatlin

NMLS# 157263

4.5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

4 out of 5 Stars
Would Recommend

The team was great! Mason was extremely helpful

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

I am very grateful to work with such a professional team! I am a first time home buyer and you all made the home buying experience very easy and enjoyable while I was deployed overseas. Big thank you to Greg, JD, and the team for everything and another big thanks to my Veterans United Realtor John Ingenito for being knowledgeable, understanding, and encouraging!I look forward to working with you all again!

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

We have used Vetrans United now for our last 3 properties. Our loan team is outstanding! We will only use Vetrans United anytime we buy a home, truly a great experience each and every time.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Everyone was great and enjoyed the experience

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend
Photo submission from Brittany B.

I had no idea how easy it was to buy a home. As a first time home buyer, I thought the process would be long and tedious but Joe Ferling and his team made it simple. Joe would stay on the phone with me to answer all of my questions and he always stayed positive and cheerful. He kept me in the loop when things were moving forward and let me know what to look out for. Everything is done online, which I truly appreciated. The list of To-Do's was also very helpful. I will always recommend Joe to my friends and family. Thanks for all of the help!

headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

4 out of 5 Stars
Would Recommend
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend

These folks really killed it out there for me and my family and did everything in there power to get us in the house we wanted and couldn’t be happier with the end results, thanks veterans united and my team for the tremendous work and effort put into this

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

More Reviews

See all 393,185 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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