Working with the Veterans United Team led by Jeff Gilkerson was a great experience. No surprises and very professional!.
This was absolutely a great experience working with Veterans United. The hardest part of the process was actually finding a house, and it took place while we are in Germany ensuring that we have our own home yo move in to when we get back to the United States 10 out of 10 would recommend
Very helpful team. Simple guidance to get your documents ready. They gave me good advice to prepare for getting a house. Thank you, Veterans United & team.
Everyone was very helpful thanks
Zach was also Amazing and very quick to respond to my inquiries. Thank you all and hopefully I win the 100k drawing.
The experience was nothing short of positive. The employees are helpful and willing to do whatever they can to help you. Our first home buying experience was one to remember!
Everyone on team was amazing and did their part to finally become a Veteran first time home owner. Super happy and excited to start a new chapter in my life with my new home.
Overall, I would not recommend Veterans United. This is my second VA loan, not a good experience!
Response from Veterans United
Hi Donnie,
I'm really sorry to hear this second VA loan experience didn’t live up to expectations. That’s disappointing, especially since you’ve been through the process before and came to us with a sense of what it should feel like. We aim to make the VA loan process smoother, not more stressful—and it sounds like we missed the mark here.
I'd appreciate the chance to hear more about what went wrong. If you're open to it, please reach out to our Client Advocate team so we can take a closer look and see how we can improve. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We're here Monday through Friday, 9 a.m. to 5 p.m. CST, but you're welcome to reach out anytime.
Everyone did such a fantastic job! I couldn't have done it without everyone! The long hours and all of the tasks were completely worth it. I wouldn't have changed a single thing about my home buying experience with the team that I had! Thank you so much!
First home buying experience. Wasn’t expecting it when the time came because it was 6 months ahead of schedule. The team worked with me step by step. Found out home and closed within a month. Still trying to get over the excitement
This is our third home purchase and our loan with VU was the smoothest of any of them. Would highly recommend them for your VA loan!
This was almost a seamless process. Only issues was with the APP on my mobile device. I was traveling during this whole process and the APP gave me problems signing in and viewing docs
Great experience with Veterans United Home Loan and with Alice and the VU team who made every effort to communicate with us effectively. .
We had not dreamed of being home owners at our age because we are in our senior years. Veterans United showed us that the dream could be a possibility. We filled out the application form and we are now home owners. Dreams do come true when you partner with Veterans United.
OUTSTANDING job. They have many people assigned to this process and at first I didn’t understand it, but now that I have grasped the concept of their model it appears to be a stellar idea.
CJ and his team did an incredible job.
Could not have asked for better.
