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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

440,179

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 440,179 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

The team that was working with me was amazing. They were always available for whatever question or issue that I had

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
Would Recommend
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

Process was extremely easy.

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

4 out of 5 Stars
Would Recommend
headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend
Photo submission from Christina E.

We had no idea what we were doing, but from the first phone call through closing, they were friendly, alert, and always looking out for us. We are so grateful!

headshot image of Jason Polk

Loan Officer: Jason Polk

NMLS# 1748681

4.5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

You all have made this process a dream come true for my husband and I and with it being our first home we had absolutely no idea of what to expect and quit frankly a little skeptical but you and Your very knowledgeable staff walked us through every step of the way from start to finish! Thank all of you for my family happiness.
Veronica Baker

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

My entire team was absolutely amazing! Not even kidding this was easier than buying a car!

headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

4 out of 5 Stars
Would Recommend
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

During my purchase process, I had the good fortune to work with Brian Nelson and Sarah McGuire. They kept me informed every step of the way and answered all of my questions quickly and correctly. Combined with my real estate agent, I experienced no anxiety or frustration that I have heard so many others speak of from their home-buying experiences. It was a simple and smooth process from start to finish. Every veteran homebuyer owes it to themselves to work with Veterans United. You’re simply the best!

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

0.5 out of 5 Stars

Would not recommend realtor DHope Realty. Very unhelpful. Heard some stuff from other friends that bought within the last year that received a lot more credits and incentives through other lenders. Would. Not. Recommend.

Response from Veterans United

Hi Justin,

Thanks for taking the time to share your experience. I'm really sorry to hear you didn’t feel supported by the agent you worked with, and that the process left you questioning whether you received the same level of care and value others have shared with different lenders. That’s frustrating—and I can understand how that would leave a bad taste after such a big life moment.

It’s important to us that both the lending and real estate sides of your journey feel connected and transparent. I hate that it didn’t feel that way for you, and I’d really like to take a closer look into what was offered or communicated along the way.

If you're open to chatting more, we'd appreciate the chance to talk through your concerns and make sure your feedback gets where it needs to go. You can reach my advocates at 1-800-212-5200 or email ClientAdvocate@vu.com. We’re here Monday through Friday, 9 a.m. to 5 p.m. CST.

5 out of 5 Stars
Would Recommend
Photo submission from Gabriele C.

Nick really wants you to succeed in the process and very clearly lays everything out. He is a very charismatic individual, well spoken, and has a lot of confidence in his answers, which leaves you feeling very confident. I didn't at any time feel like I was lost and if I did, a quick call with nick would straighten out any confusion I may have had. He walked me through buying a house without a realtor, which is typically a little more paperwork and time consuming and made it seem easy. Thank you for all the time and effort!!

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend
headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

5 out of 5 Stars
Would Recommend

Fantastic worker

headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars
Would Recommend
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

I can’t believe how easy this whole process was. I was hesitant about buying my first home, but as soon as I met Kristen my second real estate agent it was full steam ahead and I found my wonderful home!! I couldn’t have asked for a better team. Thank You to all !!

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

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5 out of 5 Stars
Would Recommend
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

The team at Veterans United were excellent. They were very quick with communication and very helpful each step of the way toward buying our new home. I highly recommend Veterans United.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

4.5 out of 5 Stars
Would Recommend

The whole process was very smooth and quick.

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend
Photo submission from Kenneth F.

The professionalism, attention to detail, personal awareness for the client all contributed in my confidence in the stressful process of moving to closing. A honest pleasure working with the whole team.

headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

More Reviews

See all 440,179 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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