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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

436,212

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4.5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

The team, along with Jay made our home buying experience as stress free as possible. I'd recommend Jay to anyone looking to purchase a home. Thanks for everything!!!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend

All went without a hitch until we had a delay and stall with ordering an appraiser and then having one out in time. It made the closing 6 days late due to a holiday. The team was very supportive, helpful, in touch, especially Louie Nieman. But one team member seemed out of touch, off her game, didn't get back with us when we would need answers. We heard from her assistant and she tried hard...sometimes that isn't enough. Don't get this wrong. We are 99% thrilled, grateful, impressed. Veterans United is beyond AMAZING. Every detail is thought of, including pet treats sent to us; utility start up support; support in general, insurance, security. Veterans United is a one shop stop, fabulous!
Thank you

headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend
Photo submission from Paul S.

This was my first time using Veterans United and the VA Home Loan process. My loan team was outstanding! They provided me with the information and guidance that was needed during the process. The rates that are available for home loans are much lower than can be obtained by other financial institutions which in the long run saves you money. Jeremy and Taylor are very knowledgeable and made the process very easy and smooth. They were both helpful and informative. I like and or demand to have communication when I am completing a transaction like this, my loan team was Always there to answer any questions that I had, no matter how little. They both took the time to completely answer all of them. On the information portal that is created for each member, it states that the faster you provide the information the faster your loan moves, well it is completely the truth. All people have issues with buying a house, but they made it very easy to deal with them. Yes, there is a lot more information that is needed with a VA Loan, but the process they have makes it really easy with all of the steps. I would highly recommend Jeremy Carver and Taylor Fruits to handle anyone's loan needs. I will contact them both once again when the time comes.

headshot image of Jeremy Carver

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
Would Recommend
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
Would Recommend
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

Overall they did an amazing job. Everyone was very professional and answered all of our questions. They were all very kind and supportive. Great job Veterans United!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
Photo submission from Anthony B.

You will enjoy this potentially stressful endeavor work great ease with Veterans United!! Wish everyone could use this service! Makes me feel like my military service wasn't in vain after all!!Have NO FEAR Veterans Untied is here!

headshot image of Craig Patenaude

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend

Devon Casady was wonderful and kept my husband calm during the process. My husband is not used to the hurry up and wait process but Mr. Casady kept him informed throughout the process from the start to finish and was reassuring and positive.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

4.5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

4 out of 5 Stars
Would Recommend
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend

Karol and the rest of the team were great. Always willing to help and very quick with response.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Christopher Endicott

Loan Officer: Christopher Endicott

NMLS# 2673887

3.5 out of 5 Stars
Would Recommend
headshot image of Matthew Gandlmayr

Loan Officer: Matthew Gandlmayr

NMLS# 2486642

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5 out of 5 Stars
Would Recommend

Chris and his team are awesome to work with. All very kind people and make the home buying process so much easier than one would think. 100% recommend.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

Great experience. This is my second time working with Zach in the past 8 months. He assisted with my original purchase and my cash out refinance. He is an absolute wonderful person to work with, and the entire veterans united team.

headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
Would Recommend

Veterans United has always provided a smooth and clear process.

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend
Photo submission from Gigi B.

The loan team we had at Veterans United Home Loans was the absolute best. They were knowledgeable, experienced, and efficient. Additionally they cared about us as individuals. Never did we feel like just another loan. Business dealings are difficult enough and having Veterans United Home Loans and our loan team made all the difference!

headshot image of Nathan Bitner

Loan Officer: Nathan Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

The whole crew of Blake Thompson’s at veterans United that helped me and my wife. We’re all very knowledgeable and very helpful. I would recommend them to anyone. once again, thanks for everything and have a blessed day.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

4.5 out of 5 Stars
Would Recommend

Thank you to everyone who helped make this process possible! Amazing people work here.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

More Reviews

See all 436,212 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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