We recently purchased our dream home, and I can say without hesitation that working with Colin and his team at Veterans United was one of the best decisions we made as we started the home-buying process. Colin was our Loan Officer, and from start to finish, he and his team were exceptionally courteous, transparent, and responsive—always just a call or message away anytime we had a question.We had braced ourselves for the nightmare scenarios we’d heard from friends about working with other lenders, but our experience was the complete opposite—a dream transaction from start to finish. From the moment we submitted our offer to the day we closed took just 32 days—and the only reason it wasn't faster was because the sellers were out of town the weekend we submitted our offer!We’ve already been telling all of our fellow veterans, family, and friends about the outstanding service we received, and we’ll continue to recommend Veterans United to anyone looking to buy or refinance. Colin and his team made our forever home a reality, and we will be forever grateful for their expertise, support, and genuine care throughout the entire process.Thank you, Colin and Veterans United—you made our dream come true!
This was my first time using Veterans United and the VA Home Loan process. My loan team was outstanding! They provided me with the information and guidance that was needed during the process. The rates that are available for home loans are much lower than can be obtained by other financial institutions which in the long run saves you money. Jeremy and Taylor are very knowledgeable and made the process very easy and smooth. They were both helpful and informative. I like and or demand to have communication when I am completing a transaction like this, my loan team was Always there to answer any questions that I had, no matter how little. They both took the time to completely answer all of them. On the information portal that is created for each member, it states that the faster you provide the information the faster your loan moves, well it is completely the truth. All people have issues with buying a house, but they made it very easy to deal with them. Yes, there is a lot more information that is needed with a VA Loan, but the process they have makes it really easy with all of the steps. I would highly recommend Jeremy Carver and Taylor Fruits to handle anyone's loan needs. I will contact them both once again when the time comes.
This team made this process so easy. They answered all my questions fast and gave me great advice.
I never had a single question answered by my "team." I was promised calls back with a single question I had but never received it.
Response from Veterans United
Hi Brandon,
I’m really sorry to hear you felt ignored during such an important time. You should never have to chase down answers—especially when all you needed was one question answered. That kind of experience can make the whole process feel isolating, and that’s the opposite of what we aim for.
I’d really like to understand what happened and make sure your feedback is heard by the right folks here. If you’re willing, please reach out to my advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office from 9 a.m. to 5 p.m. CST Monday through Friday, but feel free to reach out anytime and I’ll make sure we follow up as soon as possible.
You will enjoy this potentially stressful endeavor work great ease with Veterans United!! Wish everyone could use this service! Makes me feel like my military service wasn't in vain after all!!Have NO FEAR Veterans Untied is here!
We are very happy with the service provided by the Veterans team and would highly recommend them for anyone purchasing a home.
Daniel Perry did more than an amazing job, he made sure that I knew all the inns & outs to make me as comfortable as possible for a first time home buyer. Over a year working together i couldn’t be more thankful of how great of a job he did & im forever confident in my new home.
Ready to see for yourself?
Experience first-hand why 345,452 homeowners give us a perfect score!
We were able to close in less than a month! My loan team was the best. Efficient and organized teamwork and made the process fast, fun, and easy. I would work with Veterans United and this team again and would definitely recommend them to anyone considering purchasing a home with a VA loan! Awesome job!
The loan team we had at Veterans United Home Loans was the absolute best. They were knowledgeable, experienced, and efficient. Additionally they cared about us as individuals. Never did we feel like just another loan. Business dealings are difficult enough and having Veterans United Home Loans and our loan team made all the difference!
It was amazing. The app made everything very simple. I only had one issue when doing repairs on the house the inspectors instructions were not super clear so had to do somethings twice.
