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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
460,139 reviews
788 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 460,139 unfiltered reviews

Starting on Page 32 of 15,338. Return to Page 1

4.5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars

Crystaline was absolutely amazing . The process was flawless . The only thing was with Catrina Heath. In short … she pulled a fire alarm for a fire that didn’t exist . Catrina , words carry a lot of weight during this time and my only advice to you is to check how you are communicating with your customers, and check in with your partners before sending out something that gravely impacts months of planning and hard deadlines . Lastly , an answer back is better than no answer at all , I know life is busy for us all but it is no excuse to leave myself and others on my side without a response for days . Respectfully , do better for the next people and good luck.

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars

This is the best team I have ever done business with and if anyone ever needs to buy a house this is the team they need to work with.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Photo submission from Ashlee R.

Everything went exceptionally smooth and they were very helpful!

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

4 out of 5 Stars
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars

Helpful, knowledgeable, always willing to answer questions, process with the to-do list was easy. Definitely on your side, felt like at times they making the deal go through with shear will power. Awesome team!!!

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

We went through a nightmare purchasing our home at no fault to our team and they were all outstanding and went above and beyond for us. THANK YOU!

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

4.5 out of 5 Stars

The only issue we had in the process was repeatedly asked for items that we already have given, some items were asked for 3 times.
Other than getting frustrated from that we were very satisfied.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

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5 out of 5 Stars

Eric was very polite and professional. He was there for any questions I had and made the home buying process very efficient and painless.

headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

5 out of 5 Stars

Jeff was very Professional and thorough and always helpful. Most definitely would recommend Veterans United.

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
headshot image of Brandon Snyder

Loan Officer: Brandon Snyder

NMLS# 2736697

5 out of 5 Stars

The whole process was actually very easy thanks to the team who i was assigned. Very informative and they communicated with me about everything and if I had a question they would give me detailed questions.

headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Photo submission from Lester B.

we enjoyed working with everyone thank you for everything.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

4.5 out of 5 Stars

Very organized and quick to respond

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars

Hannah and her were awesome to work with!!! The process went very smooth!!!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

This was our 2nd Home purchase. This purchase was a cakewalk compared to the first and honestly it was because of Veterans United. They were totally Awesome! From the beginning to the end was nothing but wonderful. Thank you Amy, Julian, Dennis, Sarah and the rest of the Team for being great and my Wife Mariska and I are so thankful for the job all of you have done for us. God Bless!!

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

All of the agents were wonderful during the home buying process.
They kept me very informed.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

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5 out of 5 Stars

An unforeseen incident rose early in my refi process. Through no fault of Veteran's United, they remained committed to getting me across the finish line. Most lenders would have thrown in the towel when the work got tough, not VU. Amanda, along with her team Dylan, Scott and the rest of the crew stayed in the fight with grace, patience and wisdom. I've had multiple business experiences with Amanda for over 25 years. On every occasion it's been professional, precise and rewarding. Veterans especially, do yourself a favor, go with Veterans United. You'll thank me later.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

Everyone was very responsive and helpful whenever we needed anything.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

The team is had using veterans united was truly amazing they answered all my questions and made sure I understood the process love working with Veterans United

headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars

Wow, this was an amazing experience for a generally stressful topic.

headshot image of Mark Manos

Senior Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars

The team helped me tremendously with what I had going on, showed a lot of patience and was there to answer my questions even after hours

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Photo submission from David S.

Veterans United had me pre-approved for a home loan in three days. They had me in contact with an insurance agent and a real estate agent within a week. Thank you Veterans United.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

4.5 out of 5 Stars
headshot image of Katelynn Walters

Loan Officer: Katelynn Walters

NMLS# 2497535

5 out of 5 Stars

Reed and his team are Awsome! They really go the extra mile . I would definitely recommend them to friends and family.
My wife and I are blessed to have such a great team.
Thank you all for all you do there at Veterans United

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

4 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars

Amy and her team were helpful at every step.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

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