Absolute professional and excellant team to work with
We are happy that we chose Veterans United as the lender for our home loan. When we were ready to refinance, we went to Veterans United first. The process was easy and smooth.
This was truly the best home-buying experience my family and I could have asked for. We now have a beautiful home that we are incredibly excited about.We are deeply grateful to the VA Home Loans team, especially Ross and his team, for giving us exceptional attention throughout the entire process. I even called and texted on Saturdays and Sundays, and they always responded promptly. That level of commitment was promised from the beginning when I first spoke with Ross, and he and his team delivered on that promise every step of the way.Thank you for helping make our dream of homeownership a reality!
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
I will be very happy to tell my friends to do business with veterans.
It has been 13 years since my last home buying experience. This week we just closed on a new home and the difference is night and day. Veterans United was a great company to work with. But even better than that was that we had a team of 4 people that were dedicated to helping us along the way. Each one was a professional at their job. And everything was so fast and seamless. They are up to date on technology and they process was just so easy. I will use them again and recommend them to anyone.
Nick answered all questions and made this long process work.
I couldn't be more happy with my new home. The longest part of the process was finding a home but after I found a home the turnaround was quick.
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Carma and her team were wonderful to work with, they communicated well and were on top of things making the process smooth and enjoyable
My wife and I had such a wonderful experience working with Veterans United from start to finish, they made the entire process feel smooth, comfortable, and much less stressful than we expected. They were patient, helpful, and always made sure we understood what was happening along the way. We truly felt supported throughout the process, and we are so grateful for the time and care they put into helping us. It was a great experience working with Shannon and Matt and their team and we would definitely recommend them to anyone looking for a mortgage loan officer!
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
I would be asked to provide information, I would and it would be accepted. A few days to week later, I would be told it wasn’t sufficient. I felt like everyone I was making progress forward, something would set me back again. Seemed like the person doing the underwriting was familiar with why state or county requirements. I was close to just not using. Waited till the last minute to ask again for something which set my closing back.
Honestly was the easiest loan I have ever done!
Luke kept me in the loop answered all my questions and then some. Very intelligent and easy to work with. Love veterans home loans I would recommend them to any veteran!!!
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Very kind in all interactions. Made sure we understood documents and next steps. Helped us know what to expect next.
Excellent help with everything, I will be recommending Veterans United always!!
I would highly recommend Veteran's United anyone. They put together an excellent team of experts who guided us through the process from find the home that is the perfect fit for us through all the steps leading to an easy closing experience.We thought purchasing a home would be a daunting experience but our Veteran's United team made the process easy to understand and follow. They kept us informed every step of the way. They held our hands all the way through to the closing and beyond.Our team of experts: Austin Bennett, Jason Burris, D.K. Wilson, and Sidney Digbie (OUR Buyer's Agent) were a superbe group who never left us hanging. Their timely communication with us created a pleasant journey from renters to homeowners.We could not have asked for a better experience.Thank you Veteran's United. "We got the keys, keys, keys...!"
