Everyone from the credit team to Billy were prompt, professional and friendly at all times
Always a pleasure and easy experience
Thank you all for helping me out with this process. Getting out of California seemed like it was never going to happen and I'm glad I picked up the phone and called you.
Overall a lot of good service provided from VU as always
Ashlyn Cupp and Matt Glover were absolutely amazing. Ashlyn was relentless in advocating for me and exhausting all resources in obtaining my VA home loan. She went above and beyond time and time again. Matt was very knowledgeable and explained everything in an easy to follow format. They both were always available to be reached and readily answered all of our questions. Thank you both for helping us secure our first home.
Cynthia and I were so blessed to have Mike Smith working on our house loan Veterans United you have a keeper in Mike.
Very friendly and will walk you through every step of the way ensuring you understand everything. Always available to assist and always looking out of you. Can’t recommend them enough.
I highly recommend Veterans United. Having dealt with other mortgage lenders I can tell you they are the most knowledgeable when it comes to the VA Loan process. Even if you have undesirable credit; they have a team that coaches you on how to build it back up. You never have to worry about being embarrassed because there is no judgement. They really there to help. Although there is a lot of running around and document requirements in the beginning, I can assure you it is for a good reason. They are very thorough therefor making sure there are no surprises when it comes to closing.
My wife and I are extremely grateful for the Kentucky local branch of Veterans United! Kala, Marty, Brian and Mrs, Bea Cobbs (our realtor) are a God send....literally. They were so patient, responsive and kind to our every email, phone call and request. We had a lot of questions, and they had a lot of answers. We were informed on every update, change, dollar figure and requirements every step of the way. We couldn't have asked for a better team during this major milestone in our lives! We are eternally grateful for them!
Brett and his team helped me sell a house and buy a house within a few weeks! Couldn’t ask for a better team to guide us through the process!
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Overall this was an exceptional experience! Thank you to the entire team!
I can’t say enough good things about my experience with Veterans United. As someone rebuilding from scratch, with an unconventional work history and limited resources, I honestly wasn’t sure I’d ever be able to buy a home. But my team at Veterans United worked tirelessly to make it happen.They never treated me like just another file. Every question I had was answered with patience and clarity. Every obstacle that came up, they met with creative solutions instead of roadblocks. They guided me through each step with professionalism, empathy, and genuine encouragement.Because of their dedication, I’m now a homeowner, something I didn’t think was possible for me. I’m deeply grateful for their kindness, transparency, and hard work. Veterans United doesn’t just help you buy a house, they help you come home.
Derek Russell and his team they were all extremely professional but yet caring!
it was an easy process once I filled all the requested documentation.
