I would be asked to provide information, I would and it would be accepted. A few days to week later, I would be told it wasn’t sufficient. I felt like everyone I was making progress forward, something would set me back again. Seemed like the person doing the underwriting was familiar with why state or county requirements. I was close to just not using. Waited till the last minute to ask again for something which set my closing back.
Honestly was the easiest loan I have ever done!
Luke kept me in the loop answered all my questions and then some. Very intelligent and easy to work with. Love veterans home loans I would recommend them to any veteran!!!
Very kind in all interactions. Made sure we understood documents and next steps. Helped us know what to expect next.
Excellent help with everything, I will be recommending Veterans United always!!
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
I would highly recommend Veteran's United anyone. They put together an excellent team of experts who guided us through the process from find the home that is the perfect fit for us through all the steps leading to an easy closing experience.We thought purchasing a home would be a daunting experience but our Veteran's United team made the process easy to understand and follow. They kept us informed every step of the way. They held our hands all the way through to the closing and beyond.Our team of experts: Austin Bennett, Jason Burris, D.K. Wilson, and Sidney Digbie (OUR Buyer's Agent) were a superbe group who never left us hanging. Their timely communication with us created a pleasant journey from renters to homeowners.We could not have asked for a better experience.Thank you Veteran's United. "We got the keys, keys, keys...!"
Tim, Ty and the Rest of the team Rep you could ask for he truly goes above and beyond
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Extremely helpful and knowledgeable group of people
They really know their stuff
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Team was great getting everything taken care of
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Great work at making such a difficult situation so easy for the buyer
Stacy was my main loan officer last time and this time. She really listens to what I am trying to accomplish. She stays on top it for the rates and the closing costs. The whole team did grea.
We had an exceptional experience throughout the whole process. Aaron and his team were phenomenal. We truly appreciate all of them!
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Soild
my loan officer and his team were very knowledgeable and helpful throughout the whole process i feel they work their best to get us the best loan option for us not just a cookie cutter loan but a home that will suite my whole family
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Karlie and the team did such an amazing job taking care of everything I needed and made sure I knew the things I would need next. Absolutely the best experience I could have had buying a home.
The team is professional and helpful. They always reach out to me whichever stage I am in the journey.
James Walrod is great
