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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,681 reviews
969 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,681 unfiltered reviews

Starting on Page 32 of 15,390. Return to Page 1

5 out of 5 Stars

Heather and the team at Veterans United were total pros. Proactive communicators and terrific partners in the process. The portal was user friendly and our title company loved it, too. Would definitely use them again or recommend to others looking for a VA loan. -TIffany C. and Erik O.

headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars
headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars

This was my first homebuying experience, and I couldn’t have asked for a better team than Todd and Shayna and the entire Veterans United group. From start to finish, the level of professionalism, communication, and genuine care they provided to my family and me was truly exceptional.What stood out most was the personal attention—they didn’t just guide me through the process; they invested in it. Every question was answered, every step was explained, and at no point did I feel like just another transaction.By the end of it all, I wasn’t just walking away with a home—I was walking away feeling like I had built real relationships. I’ll genuinely miss working with this team.Without question, this is one of the best teams I’ve had the pleasure of working with in any capacity.

headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars

Mr. Sepulveda was excellent throughout the entire process. He and his team answered all inquiries and they did a great job of keeping us informed every step of the way. The entire process went very smoothly thanks to Mr. Sepulveda and folks over at Veterans United. I highly recommend!

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Photo submission from Reginald F.

We really appreciated being treated so special through the whole process! Most importantly they listened to what we had to say and acted on it! We were at peace with the team!

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

They did a great job closing on my house on time.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars

Mike was very knowledgeable and courteous throughout my entire homebuying process! I appreciate that not only was he professional but had a personality I felt I could identify with. Great point of contact to deal with!

headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
headshot image of Craig Bennetch

Loan Officer: Craig Bennetch

NMLS# 2497379

5 out of 5 Stars

Brent and Julie were great. We had worked with Brent before, so when we made the decision to refinance we called him directly.

headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

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5 out of 5 Stars
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

The overall process went super smooth: from getting my quote to close there were little to no issues and the team helped me the entire way. Ryan truly helped me the entire way and I couldn’t ask for a better loan officer.

headshot image of Ryan Ashburn

Loan Officer : Ryan Ashburn

NMLS# 2536847

5 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Photo submission from Rachel B.

My son and I got into our new home in time for Halloween!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

4.5 out of 5 Stars

appreciate Taylor and team. i would have continued with Taylor but was contacted by Mark from Veterans United, and thought they were working together. Either way, we are very happy with Veterans United.

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

5 out of 5 Stars

Veterans United did an incredible job. They responded to any and all questions in a timely manner and kept me informed every step of the way.

headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

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Experience first-hand why 367,812 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

4 out of 5 Stars

Tim Alvis and Trent Monnig were very responsive and helpful. Underwriting was aggravating due to constantly requesting new or repeat information. The most aggravating part was having to stop an allotment that went to my wife’s checking account to cover monthly expenses like groceries even though I provided bank statements showing the deposit and it showed the debits from the account to grocery stores and gas stations. They called it a liability where we look at it as a good budgeting tool. Other than that the process went pretty smooth.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

4.5 out of 5 Stars
headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars
headshot image of Philip Dercher

Loan Officer: Philip Dercher

NMLS# 2736676

5 out of 5 Stars

Veterans United has helped me out so much with the whole home buying process.

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Photo submission from Ashlee R.

Everything went exceptionally smooth and they were very helpful!

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars

I felt like everyone worked together well to make it a smooth process. Ali was fabulous! She was very responsive and answered all of our questions.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars

My home buying experience was outstanding from start to finish, thanks to an exceptional team that consistently went above and beyond. Every member of the process—from the concierge to the loan team and underwriting—demonstrated a genuine commitment to my best interests.The concierge service made the experience seamless and stress-free, ensuring I always knew what to expect next. The loan team was knowledgeable, responsive, and proactive in guiding me through each step, taking the time to clearly explain options and answer any questions. Underwriting worked efficiently and thoroughly behind the scenes, helping keep everything on track without unnecessary delays.What truly stood out was how well the entire team collaborated to navigate the VA home loan process. Their expertise and dedication ensured that everything moved forward smoothly, and I always felt supported and confident in the decisions being made.I highly recommend this team to anyone looking for a professional, reliable, and client-focused home buying experience.

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars

Brock and his staff did a great job getting me through the process of obtaining a home and financing. Thank you all again.

headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

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