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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
476,959 reviews
961 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 476,959 unfiltered reviews

Starting on Page 32 of 15,899. Return to Page 1

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Hands down the best loan officer, professional people assister in the real estate game today, extremely grateful to have them.

headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars

I purchased a home with bad credit, while living 4 hours away and working nights. It felt like these folks worked tirelessly to make this dream happen for me. Joseph and his team jumped through hoops just to set everything up for us and went the extra mile to help us out even with things they didn't need to. We got a low rate and even money back on closing because of the hard work from Veterans United

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

4.5 out of 5 Stars

Kelly was amazing to work with every step of the way

headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Photo submission from Adrian F.

Thank you Veterans United for making the house buying experience smooth!

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars

I would like for many of you to know, These girls were amazing. I lost my daughter to be with her savior during the mortgage and reading all the paper work. High School started, getting my classroom set up. So many things happening, but these girls kept everyone away from me while I took care of my beautiful daughter. Did paperwork for me, always sent words of encouragement to me while my heart was breaking. I could have said, “ Not a good time to buy a house.” Not these girls they gave me even more great thoughts. They even wanted to see my two Shepards have a big back yard to run in. Mortgage people who put us first, then help in so many ways. They made me cry when they sent a gift for my Christina. Who does that anymore, Veterans United does.

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars

Kyle and his team was absolutely amazing. The whole process was extremely seamless. I never felt like I didn’t know what was going on and communication was better than I ever expected.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

This is our third time working with Dustin and he exceeds our expectations every time!

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars

Overall was a great experience, again.
Adam was amazing, Sarah was amazing, Julia was amazing!!! Definitely went above and beyond to get us here. Thank you all. We deeply appreciate it.

headshot image of Adam Craig

Loan Officer Team Lead: Adam Craig

NMLS# 1726012

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Experience first-hand why 380,891 homeowners give us a perfect score!

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5 out of 5 Stars

Everybody I talked to was kind and amazing to speak to! They made sure I understood everything happening the whole way, and answered every question my husband and I had.

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars

Everything surrounding my home purchase was made so much easier, quicker and with much less stress through Veterans United. I attempted going elsewhere for my VA loan at first and it was an absolute nightmare of miscommunication, processing delays, wasted time and losing out on the purchase of a home I really wanted. After switching to Veterans United, it was the complete opposite! My team, Marlon/Brenda/William and the RE agent they referred me to-Jennifer, were the absolute BEST! They constantly kept me updated by email, phone and text. I never had to wonder what was going on with my loan between the team and the VU app/website, which is another great aspect of using VU for my VA loan. Everything is right there-what step you're on, what remains, things to do, documents needed - it was a huge relief to me to know exactly what was going on any time I signed on. Everything was right there, from the loan to the moving in process. I can't say enough about what a wonderful experience it was working with my team at Veterans United and Jennifer. All four of them always made me feel included in every step, worked hard to make certain I got the house I love and funded in the particular terms I wanted (extra thanks to Marlon & Brenda for that!) Choosing Veterans United turned my previous months long nightmare experience into quickly finding the house I completely fell in love with and within a few short weeks, moved into my new home.

headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

Miles was an amazing partner throughout the loan process. Would recommend to any veteran looking to get a mortgage through veterans United.

headshot image of Miles Pivonka

Loan Officer : Miles Pivonka

NMLS# 1171208

5 out of 5 Stars
Photo submission from Natasha M.

Homeowners at 20!

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

I worked with Jordan and Aaron and they 100% superseded my expectations and did an absolute phenomenal job on getting my home loan done and closed on time. Highly recommended and will use again.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars

Extremely knowledgeable, professional, and helpful.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars

The team communicated well. Any updates at any point was addressed

headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars

I would recommend Miles and Veteran's United to any of my friends!

headshot image of Miles Pivonka

Loan Officer : Miles Pivonka

NMLS# 1171208

5 out of 5 Stars

If you’re a vet @veteransunited Home Loans is the way to go. Adam and his team were instrumental in getting us all the way to the finish line. I highly recommend them! Their app makes the process so smooth and streamlined, too.

headshot image of Adam Hastings

Loan Officer: Adam Hastings

NMLS# 2709229

Ready to see for yourself?

Experience first-hand why 380,891 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

They were very patient with the process

headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

5 out of 5 Stars

My loan officer Brandon Snyder and loan coordinator Jeffrey Howard were both 10/10 liaisons in my home purchasing experience. It’s always been something I viewed as a daunting task and both Brandon and Jeffrey made it simple and efficient. I could not ask for a better experience.

headshot image of Brandon Snyder

Loan Officer: Brandon Snyder

NMLS# 2736697

5 out of 5 Stars
headshot image of Bill Taylor

Loan Officer: Bill Taylor

NMLS# 1846875

5 out of 5 Stars

Everyone I dealt with were very responsive and professional!

headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars

My entire team made this new experience very seamless. I was informed, I was not shuffled around, I never felt pressured or rushed at any stage.The follow-ups made a huge difference for me as well. Everyone had/has a job to, but I never got that feeling from them.

headshot image of Tommy Heller

Loan Officer Team Lead: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Photo submission from Myles H.

Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars

Jacob went into the trenches to help with getting the title and all paperwork corrected and answered all questions and stayed in contact

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

4 out of 5 Stars
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars

I would 100% use Veterans United again and highly recommend VU to anybody I can.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars

It was a great experience for first time buyers. Lot's of guidance and personal touches which we needed.

headshot image of Trip Klaus

Loan Officer: Trip Klaus

NMLS# 1997201

5 out of 5 Stars

Beth was awesome to work with and made the process of buying my first home an ease!

headshot image of Beth Fletcher

Branch Manager: Beth Fletcher

NMLS# 493035

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