Rachel, Erin, and the rest of the team were great! This is my second time working with Rachel and both times the process was very smooth. From application to closing the team was with us every step of the way, and were able to accommodate a fast closing time line. They ever gave us a kind gift for the birth of our daughter. I will be returning to VU for any future home purchase.
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
Veterans United made the home-buying process much easier for me, especially while I was overseas. The team was helpful, responsive, and kept me informed throughout the process. I really appreciate everyone who helped me successfully close on my home
Working with Veterans United made the entire home-buying process remarkably smooth from start to finish. From day one, their team was incredibly fast, efficient, and responsive.
Whenever I had a question—no matter how detailed or specific—they provided clear, thorough answers almost immediately. Communication was prompt every step of the way, so I was never left waiting or wondering where things stood in the process. They handled all the details with real professionalism and made what could have been a stressful experience feel completely effortless.
If you are looking for a team that is knowledgeable, quick to communicate, and genuinely dedicated to helping you reach the closing table, I couldn't recommend Veterans United highly enough. Thankful for the whole team who helped buying our new home a possibility!
Overall outstanding quality from star to finish hands down easy communication and the paperwork was done quality.
So many different team members all helping in different ways for efficiency. Love how easy they made this process!
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Excellent experience
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Veterans United made my home buying experience easy and transparent. There was never anything I had questions about because everything was always so very well explained and articulated through constant communication. I can’t thank my loan team enough for making my dreams come true.
Great group of folks to work with. They will go out of there way to make the process easy for you.
Every time I finished something in my “To Do “ list, something new would appear, to the point that more was asked for than was needed. It also delayed the closing date.
Amazing team who were quick to respond and were very patient with me during my first refinance.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Helpful In assisting us through the process and challenges we faced along the way.
