I cannot say enough great things about Crystaline and her entire team at Veterans United! This was my second time using Veterans United for a home loan, and once again they exceeded every expectation.
From start to finish, Crystaline and her team provided exceptional customer service. They were knowledgeable, responsive, professional, and always took the time to answer my questions and keep me informed throughout the entire mortgage process. Buying a home can be stressful, but they made everything feel organized, smooth, and manageable.
What impressed me most was how genuinely they cared about making sure everything went as planned. Their communication was outstanding, and I always felt like a valued customer rather than just another loan file.
This is exactly why I chose Veterans United a second time, and I won't hesitate to use them again in the future. They consistently deliver an outstanding experience and truly do not disappoint.
Thank you, Crystaline and the entire Veterans United team, for making my home-buying journey such a positive one. I highly recommend them to any veteran or homebuyer looking for a lender they can trust!
Janeanne Stephens was great to work with throughout my home-buying process.She was always responsive, answered my questions promptly, and took the time to explain the VA loan process whenever I needed clarification. As I searched for a home, she encouraged me to send her listings so she could help determine whether they would qualify for VA financing. That guidance saved me time and gave me confidence as I narrowed down my options.Whenever I had a question or needed information, Janeanne got back to me quickly and made the process much less stressful. She was knowledgeable, professional, and easy to work with from start to finish.I appreciate everything she did to help me through the financing process, and I would definitely recommend Janeanne Stephens and Veterans United to anyone using a VA home loan.
Veterans United helped me find a place I can finally call HOME!
Dorian and his team really came through for us. He not only successfully convinced the seller to shift from only accepting a conventional loan to allowing us to go VA, but he was really responsive and personally stayed on our loan closing all the way until the end, something that was helpful because the title agency dropped the ball on the day of closing. Dorian is friendly, knowledgeable, and willing to work after hours. Can’t recommend more highly.
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Seamless experience working with Ken Carson, our loan officer. He and his team did an excellent job helping everything to run smoothly and stress free as well as helping us understand the full process as first time buyers.
The process was exceptional and smooth .I had cherished every single moment of it .
Everything went great until the end and had a little hiccup but was settled very fast. Also yall should do Hats besides shirts. Who wants a T-shirt over a nice hat.
The entire team from VU, Tyler Dunn, Jens Foreman, Vickie Bell and of course the true professional that made this whole process as painless as she could possibly make it, our real estate agent Lora Rousseau who found our perfect home for us! We owe a debt of gratitude to this amazing team of professionals for getting us into our home in an incredibly short period of time. Thank you, VU Team! Your services come highly recommended by us!
Christina and her team were fantastic handling our complicated credit situations.
They made us feel comfortable and confident all the way! Thanks!
My entire team was absolutely amazing!
The whole experience was outstanding! From my first interaction with the loan officer, to their recommendation of an outstanding local realtor, to all of the extra help from four or five other Veterans United support staff, to closing within 45 days, simply amazing!
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My whole team made sure my needs were met and helped me understand all the ins and outs of being a first time homebuyer.
Justin, Chad, Andria, and our realtor Charlott rock a thousand times over! The team was very consistent and helpful every step of the way. The process of completing tasks and following up with the team was seamless and straight forward. I have enjoyed this journey of becoming a home owner and wouldn’t have wanted it with anyone else.
We both love our new home thanks to all of my vu friends that helped us both out thank you all again.
Great! They kept me in the loop at all times and worked with me to make sure everything went how it should.
Miss Taylor and her team are wonderful and I can't say enough how much we appreciate everything they've done for us.
If only our realtor and the seller's side hadn't been so criminally rotten, everything would have been beautiful.
I highly recommend Veterans United! Casey, Zach and the rest of the team were incredible to work with!
So great to work with! Always available when I had questions.
