Very good and friendly, and answered all my questions definitely recommend
First home purchase!!!
The whole process was a headache
Response from Veterans United
I'm sorry to hear your experience was such a frustrating one, Roosevelt. Buying a home is a big milestone, and I know the process can feel overwhelming at times. My hope is always that borrowers feel supported and informed along the way, and I'm disappointed that wasn't your experience. I'd appreciate the opportunity to learn more about what happened and any areas where we could have better supported you. Please reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com so we can discuss your concerns further.
Sincerely,
Claire S., Client Relations Manager
We really enjoyed working with Noah and his team members. We we're guided through the processes with extreme professionalism. It was a leaning processes for my husband and me. All our concerns and questions we're answered in a very timely manner and that was a huge stress releaver to us both. When all was said and done we were left feeling more like family than clients. Absolutely a pleasant experience. I feel Noah did a fantastic job! If we were to do this again I definitely would ask for Noah to be my go to person again. Such a great person to deal with. I can't recommend him enough!
Alex Aldrich is an asset to VU, made the difference in our decision to work with VU.
I loved working with you all but the closing could have gone smoother and it was the loan team. It was the lawyer VU hired. She messed up the numbers quite a bit. Maybe look at hiring lawyers more local to the actual closing.
Very professional and helpful
I'm stepping into a new phase in life. That said, Daren and his team have been absolutely essential players in my game plan to renew my joy. Thank you so much for making this an easy process!
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Jaimie is wonderful to work with, she goes out of her way to help you and make you comfortable during all the work she does. Suzanne is also a great person to work with, she was there any time I felt out of my comfort Zone. These ladies are the best at their jobs
Justin was great to work with. He was very responsible and helpful.
Sam Brown and his team were outstanding in getting my loan processed.
In a time in history and country where daily news shows only constant turmoil and death seemingly to be near imploding in America, Veterans United and its team member hold that torch of hope lighting the way and helping those that sacrificed so much overseas only to return to face battling for already deserved and earned benefits. VU is the real deal!!God Bless Veterans United!!Semper FiAndrew Westbrook
Made every step of the process easy.
Lance was amazing through this experience. He kept me informed and answered every email and text and call. He kept my spirits up when I was ready to give up. Thank you for helping me purchase our last home.
