We had an exceptional experience throughout the whole process. Aaron and his team were phenomenal. We truly appreciate all of them!
Soild
my loan officer and his team were very knowledgeable and helpful throughout the whole process i feel they work their best to get us the best loan option for us not just a cookie cutter loan but a home that will suite my whole family
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
Karlie and the team did such an amazing job taking care of everything I needed and made sure I knew the things I would need next. Absolutely the best experience I could have had buying a home.
The team is professional and helpful. They always reach out to me whichever stage I am in the journey.
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James Walrod is great
Things went pretty smooth until I switched my planned insurance. But considering my closing date was moved up by over a week, it went well!
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Well I finally got my new home and I couldn’t have done it without Mr Shane Ward and his team. They were thorough and knowledgeable about this whole process, quick to answer all my questions and concerns, they would even check in with me when I least expect; just to ask if I have any questions, for that I appreciate and commend them for a job well done. Take a bow team SHANE. So guys do reach out to them and watch they work for you while you sleep.
WELL SATISFIED
First - responsiveness; second- follow up to ensure we took care of our part of the process. . Third-optimal management of the financial aspects which at the end greatly helped us! Thank the whole Team!
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Kid you not they helped me through every step of the process even when life was as making things difficult. I would rate them 20/10 if I could. Definitely would recommend to anyone I know from the service. Thank you guys for everything you done for me and the support.
Brian was very helpful and courteous throughout the entire process. Thank you so much!!
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
I don’t have words for how PROFESSIONAL my va home loan team was on point. Especially for my first time buying a new home. They made me feel like I’ve done it before.
Everyone worked together to get our dream home for us, if your looking for a quick process of buying a home consider Veterans United.
Buying a house can be stressful, but when you have a team that answerers your questions quickly leaving no time for doubt to creep in, that makes the difference. I received a text letting me know to check my e-mail and a call when anyone on the team read my responses and picked up my doubt. I’ve been a manager of teams for 26 years of my 38 years and the cohesion this team has is priceless.
