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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
472,694 reviews
656 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 472,694 unfiltered reviews

Starting on Page 32 of 15,757. Return to Page 1

0.5 out of 5 Stars

I keep having problems in making my payments every month with Carrington. They don't recognize my loan number.

Response from Veterans United

Hi Carlos,
I’m sorry you’ve had recurring trouble making your payments. I know how frustrating that can be. Even though Carrington services your loan, you’re still part of the Veterans United family. Please reach out to my team at 1-800-212-5200 or ClientAdvocate@vu.com so I can help.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars

It went well on the loan side, the realtor side leaves much to be desired

headshot image of Heidi Bailey-Houston

Loan Officer Team Lead: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Photo submission from Nishondra S.

Veteran mom and baby are officially homeowners. We are very grateful and honored for this blessing!

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars

I will recommend any and everyone to veterans united. They were very responsive and gave me an easy path to better credit to get approved for the home. They offer a lot of things that will benefit everyone!

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Kaci Kauzlarich

Loan Officer: Kaci Kauzlarich

NMLS# 1878981

5 out of 5 Stars
headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

4.5 out of 5 Stars

Good experience and great service.

headshot image of Holly Hoahwah

Loan Officer : Holly Hoahwah

NMLS# 1985730

4.5 out of 5 Stars
headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

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5 out of 5 Stars
headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars

Veterans United helped us when no other lenders wanted to assist even though my credit was good and improved my finance binder. Kat Weissborn gave me a call with a pre approval after looking at my info within 24hrs and from there her and her team guided us the whole way. From there Desi stepped in to assist us with the Loan documents and process and made it sooooo easy to understand. I love VU and don’t know why everyone gives this lender a hard time. Also to note this is my first time EVER using a VA loan and I’ve been in the service for 17years. If they can make it easy for me and my family, they can do the same for you!!!We love it and HIGHLY RECOMMEND for VA LOANS.

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars

Outstanding service team and super easy to work with.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Photo submission from Kevin C.

We are grateful for this all star team, from day one they were on it and ensured everything went smoothly. Thank you all for all that you did to get us in our forever home.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars

The only problem is , I thought you all had the electric and water swapped over to my name. Power is off . This team was amazing , my first home purchase but I can’t imagine a better team

headshot image of Adam Hastings

Loan Officer: Adam Hastings

NMLS# 2709229

5 out of 5 Stars

Jordan was always willing to help! Even when he did not need to. He also made me feel very comfortable with all the processes.

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars

Travis Ward was very helpful with getting our loan through. I've used this company before and I'd use them again. The whole group of people that work there do a very good job with making sure everything is done correctly.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

Ready to see for yourself?

Experience first-hand why 377,217 homeowners give us a perfect score!

Check My Eligibility
4 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

Our experience with veterans united was outstanding, with a very professional and knowledgeable staff. They made our
home buying process smooth and easy.

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars

I had not purchased a home in over a decade and I do remember a TON of paperwork. Veterans United worked with me, answered all my questions, and truly made the journey to home ownership a walk in the park.

headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars

Very fast honest and very professional and they go above and beyond to help you as they truly have your best interest at heart.

headshot image of Jacob Wolfe

Loan Officer: Jacob Wolfe

NMLS# 2774401

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Photo submission from Lisa J.

Even the title company and my realtor were ecstatic working with Carl and the team! Everyone was exceptional!!!!

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Ryan Stiff

Loan Officer: Ryan Stiff

NMLS# 2734650

4.5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars

This is our 2nd time using Veterans United because we were so happy the first time around. Joshua Hughes and Bryan Kay our loan officers, and Nicky Blevins, our concierge, were very helpful, courteous, knowledgeable, patient and kind with all our interactions. Thank you! They are all excellent communicators so we felt less stressed and always prepared. Thank you also to our VU realtor Nicole Monahan. Thank you Veterans United Bianca for getting us a great rate on our insurance too! Well done in every aspect for a smooth, quick and easy closing. 5 stars ⭐️

headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

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