Amazing customer service and very helpful and friendly,Torri is very helpful and top of the line in helping you achieving finding your dream home.
Great experience with veterans united, any questions i had were answered, any help i needed throughout the whole process was provided. Busy schedule, no problem, they worked around my schedule and handled anything that they could without me needing to sneak away from work.
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
My overall experience with Veterans United was fantastic Chris Lippman and Matt Hudson.
Did an outstanding job!!!
Jackson and his team were incredible and made buying my first home an easy and relaxed experience. All my questions were taken seriously and answered quickly. I will always be grateful for everything this team at Veterans United did with my best interest in mind.
Good to work with get a real good job of giving me my new home work with me. Got me a good rate I couldn’t go wrong.
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This is our 3rd home purchased through VU. Honestly I dont really know why someone would go anywhere else.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
My whole team was great. Maggie, Shayna, Chase, Jaden were there if I needed assistance with anything and any questions I had, I could call or text. I like that we can text.
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They were able to keep me on track and on time with all my necessary paperwork.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
The whole team was incredibly professional and helpful.
