Our loan team has been and continues to wonderful. They have walked us through the loan process and got us through in great time. They continue to reach out to us with updates and checking see if we need anything. Veterans United is top notch.
My team was absolutely amazing! Every question we had was answered. Even the dumb ones.
A very professional & courteous team. Not only did Corey and the team get everything right, I felt like I was their only customer. I truly appreciate their commitment to making it much easier going through the house buying process. Thanks to all.
Matt was outstanding to work with. Diligent, honest and extremely kind. He made the whole experience very easy and I now highly recommend that my fellow veterans work with veterans united when purchasing a home.
Everything went exceptionally smooth and they were very helpful!
I am a veteran who was in need of a home for my family; I didn't know about Veterans United and was turned down by my first lender; I was not sure why; my credit was good; my realtor said to try Veterans United and that's exactly what I did. I was fortunate enough to speak to Kayla, and from the time I spoke to Kayla and her team, everything fell (easily) in place for me! I now recommend Kayla, at Veterans United to every service member that I meet!
It was a long road due to many unforeseen obstacles...but Veterans United was patient and supportive throughout the process. Alex Herbel and his team were excellent to work with!
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All of the representatives that assisted us during this process were excellent. Always maintained great communication and answered all of our questions.
Justin and the entire team were incredibly helpful throughout our home buying process, from pre‑approval all the way through post‑closing. They made everything seamless and easy and were always available to answer questions. Thank you to Veterans United for making our home‑buying experience outstanding!
we enjoyed working with everyone thank you for everything.
I had a great experience working with Veterans United Home Loans from start to finish. Their team was responsive, knowledgeable, and made what can be a complicated process feel straightforward and manageable.What stood out most was how they handled my timeline. I initially reached out but decided not to move forward right away, and instead of constant follow-ups, they checked in periodically without any pressure. When I was ready, they picked right back up and made the process seamless.As a veteran, I also appreciated how well they understood and explained the VA loan process, making sure I had access to all the benefits and information available to me.Their online portal for document submission was incredibly user-friendly and organized—it made everything so simple that I almost felt like I was missing something.Overall, they made the experience smooth, efficient, and low-stress. I would absolutely recommend them to other veterans looking to buy a home.
Great service, as a new home buyer they really helped me through the process. They answered so many of my questions and were very responsive.
Ryan Sherman and his team are fabulous! This is my second loan and the whole process was seamless! I have thoroughly enjoyed working with everyone!
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My Team at Veterans United Wesley, Kristine, Wade, and Phoebe all were very professional, helpful and courteous. My Team is awesome and I recommend them anytime to anybody.
Veterans United had me pre-approved for a home loan in three days. They had me in contact with an insurance agent and a real estate agent within a week. Thank you Veterans United.
Just make sure to verify ALL communications with the primary lender.
So working with Veterans United(VU) during the home buying wasn't bad, they were attentive and got the job done. I went with VU mainly because they serve veterans and "claim" they will remain with you. They sold my loan the Planet Home Lending immediately with the statement below."Will anything change about my loan if it’s transferred?
The only change you’ll notice is where payments are going. Your terms will remain the same, and your team is always here for you regardless of who handles your loan"
I refinanced with Planet recently and just closed with a lower rate and monthlypayment.
My 1st payment was due April 1st. Before the 1st payment was even due I got an escrow shortage notice. I was told my paymet was increasing $195/ month. I asked, how could this be? I JUST closed like a month ago. Now my payment is HIGHER than it was with the original loan. Planet Home cannot explain it to me. I contacted my "Team" over at VU on 2 occasions and have been ghosted. I would not recommend. This is why I hold off on surveys until I see the entire picture.
The entire process went without a hitch, Veterans United was always there to assist and respond timely to any of my questions or concerns. The team I worked with was amazing!!!
