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See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,431 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,431 unfiltered reviews

Starting on Page 3228 of 14815. Return to Page 1 »

0.5 out of 5 Stars

If I said more I would have to be disrespectful and rude and that's truly not me. Although VU almost made me go there.

Response from Veterans United

Brigido,

I’m so sorry things did not go better here. Please know we always do our best to get you closed as smoothly as possible and take your feedback to heart when it’s all said and done. We are available if you need to share anything else with us. Your experience is still top of mind after closing. Claire and the entire Client Advocate team is here to help you always.

Most sincerely,
Kendra, Client Relations

5 out of 5 Stars
Photo submission from Susan N.

Top-notch team! I can't say enough great things about Brandon and his team. Buying a home seems intimidating and using your VA sounds even more daunting. Brandon made me question why I didn't use Veterans United sooner! He and his team- KEEPERS!

headshot image of Brandon Boyer

Loan Officer: Brandon Boyer

NMLS# 2178360

4 out of 5 Stars
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

3.5 out of 5 Stars

Overall my experience buying a home was outstanding thanks to my realtor Kala and Loam officer Whitlee. I had a good team.

headshot image of Whitlee Goostree

Senior Loan Officer: Whitlee Goostree

NMLS# 1188778

5 out of 5 Stars

Fantastic experience throughout the entire experience. the team was in constant contact with my updating me throughout the whole time

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars

I look forward to working with Veterans United again in the future when I decide to get another house.

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

Thank you guys for everything we love it we love our home. We love our experience. We will recommend you to all veterans that we know.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars

I appreciate how everyone is still helping me, even after closing. Also, I enjoy how everyone on the team is friendly and helpful. Keep up the positive attitude and self-sacrifice of helping the buyers to keep on track with submitting the documents on time. This was a great experience.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

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5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

I always thought that buying a home was beyond my grasp. But Veterans United that it a reality and with the least hassle possible. Veterans United does all the hard work so you don’t have to

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars

I gave 10 out 10 because of Kevin Warren and Chris coker. They were extremely helpful at every point of the process. I did not find Tasha Dockery helpful and as well as my agent had problems with her. If I need to explain in detail feel free to call me anytime at 757-777-5206. If it wasn't for Kevin I would not have closed on the original date I was supposed to.

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars

Great job guys. Very accessible throughout the whole process

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars

Awesome team. Very responsive and attentive always.

headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars

It was a pleasure having everyone from Veterans United Home Loans working to get us in our new home. We recommend you contact them if you are in the market for a home.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

Some of the documents that were asked for made us scratch our heads, but all in all we still obtained them and were able to close on our house. Lucas, Jared and Chelsea always answered our questions and if they didn’t pick up right away, they would surely call back. We’re so proud to work with such a great group of individuals that helped us close on our first house!

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars

I am nothing but thankful with everyone involved it wasn’t and easy search for me due to life circumstances but everyone was extremely patient and helpful.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars

I could have not asked for a better team for our first home! Everyone was very devoted to helping us! They all were very positive when we were not, which meant alot!!! We finally made it to the finish line!!!! Thank you so much for all your hard work! I hope they are recognize by the company for their outstanding work!

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

Ready to see for yourself?

Experience first-hand why 352,897 homeowners give us a perfect score!

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5 out of 5 Stars

David is always available whenever I have a question. He really helped me out since I am a first time home buyer.

headshot image of David Mendez

Loan Officer: David Mendez

NMLS# 668234

5 out of 5 Stars
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars

Everyone went above and beyond throughout the entire process!

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars

I can’t sing Josie, Nicole, and Gabby enough!! They all deserve promotions and raises!!!

headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

4 out of 5 Stars
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

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