Everyone was exceptional in all areas of keeping us informed. All went smoothy and would highly recommend John Lyman and all his team for helping us close on new residence with ease and comfort.
I had a great and fast experience. Everything was standard and up to par and Paul G was friendly and extremely helpful. If any veteran comes asking where or how to get a loan veterans united will be the first thing I say!
First time home buyer here, received a letter in the mail so I drove to the local Veteran United office spoke with Craig and it has been great ever since. I had informed Craig I had no idea what I was doing and he told me he would take care of me and the VU team and him did exactly that.
Great service and very easy to complete.
You never know what will happen. Just call them and see.They will work with you. We were very pleased.
Chase was great. Every question I had he was able to their teach me or investigate for me. Very helpful
Charles B. Team did a wonderful job, I feel in love with him,Tammy & the rest of his team. I would recommend him and his team to everyone. He made me so happy explaining the hold process. Thanks again Charles B for all that you do. Love Man!!
The entire team was amazing. They were fast, friendly, and efficient. I had very few questions because they were mostly answered before I could ask. I couldn't ask for a better experience.
The team I worked with was amazing and patient with me while I was trying to get all of my documents together. Already recommended a few people to Veterans United.
Michelle made our home buying process so easy. Her team was efficient and responsive.
The whole process was very quick and easy. I have heard horror stories about purchasing a house. And I can happily say I cannot relate to none of it. Thank you all for giving my husband and I our dream of owning a house. Thank you for our home Donna and Keith Smith
From the beginning of the search all the way to the closing, our whole team was there for all of our questions and cheering us on. We appreciate all the help, and being able to tap into all their knowledge. It made the whole process fluid. Buying a house is stressful and some things pop up, but you made it worth the while.
Veterans United made our dream come true!
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Nick and his team made my PCS process so much smoother with all the help they gave.
My fellow Veterans, time to buy a home and stop renting. You please contact Veterans United immediately. I pray you get the same team of Lance, Julie, and Damien.
These guys kept me on schedule to close. They made the process as painless as possible. It wasn’t painless, but they stuck with me and kept everything moving forward . Awesome group of people
It was a long process due to the Rate and Market environment. But Katy Reeder and her team did an incredible job helping me through the last 3 years of searching. I cannot thank them enough. All my questions and concerns were always met with sincerity and professionalism.
It’s the worst experience of my life, I would rather go back and fight in Iraq.
Response from Veterans United
Hi David,
I’m so sorry to hear that your experience with us was this difficult. Buying a home should never leave you feeling overwhelmed or defeated, and I hate that this process caused you that kind of stress.
I’d really like my team to have the chance to talk with you directly and better understand what happened. We are here to listen and provide support, and you can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday, 9 a.m. to 5 p.m. CST, and we typically respond the next business day if you contact us after hours.
