Not bad customer service and they were able to get me a good rate. I would say if you are a first time home buyer ask a lot of questions to other recent first time home buyers, as the team will assume you know quite a bit, and if you have not already gone to the process there are going to be questions you don't know you should ask. I would think that an experienced team working with the first time home buyer would be more sensitive to that.
I can not say enough about the professionals representing Veterans United. My loan team was cohesive, communicative, and extremely attentive throughout the entire process. From start to finish they went out of their way to make sure everything was completed in a timely manner and any hiccups were addressed immediately. Can’t recommend them enough, and would definitely do business with them in the future.
This company is the only way to go if you are looking for a home loan
Veteran or not they are great to work with
Terri and the entire team were PHENOMENAL to work with! Always available to address any questions or concerns we had, very friendly, communicative with ALL parties involved, and the best part is how they worked their magic to ensure closing happened on time despite last minute things out of our control that weren't getting accomplished - but their dedication and hard work made it happen! We are very grateful to have worked with Terri and the entire team and will highly recommend! Thank you, thank you, thank you :)
She’s the best.
The whole team was great they will help you through the process of your loan.
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Veterans United (Matt Lucas and team) perform a professional and personal service. They make the process so simple it is unreal. I never even had to leave my house. Most of the signing was e-sign online and the notary republic came to my home to finalize and done. I would highly recommend Veterans United home loans to any of my veteran friends. Thank you for all that you do.