Veterans United truly out did themselves. Members of the VU team were available 24/7. We never waited more than 6 hours for an email response and even received check-in or follow up calls on Sundays when requested. This was our first home purchase, and the team took every measure to walk us through what we were signing and even broke down contract language in a way we could understand it. There was zero pressure, and everything was done with our needs being put before the deal. This was a huge relief for us and we are extremely grateful for everything the team did for us. Thank you!
Veterans United made it easy to work with
I shopped for the best VA lenders, and even for refinancing, Veterans United beat out all of them. I had also worked with my loan officer, Darin, and his team before. The first time i remember them pulling out all the stops to ensure my home loan approval that got us our first house. And this time, they streamlined a seamless and obstacle-free refinance. Thank you all again!!
Overall, it was a very pleasant experience. Jaimie and her team were very up front from the start and they got things completed very quickly. There is a concern I do have though. During the process we ran into some issues. There was a few times we were submitting paperwork that was previously submitted. We felt there was some issues with one representative that didn’t seem very well prepared. This made it frustrating from time to time. I don’t mind getting paperwork submitted but it should only need to be done once.
Seriously thankful at how smooth this entire process was and love our new home. Thanks all!!!
Veterans United was fast, reliable, and personable. I would recommend them to anyone I know!
This was a stressful time in our lives, much like the world due to Covid. I lost 14 family members, 2 due to Covid. Then my husband's aunt passes from COPD, 9 months later he looses his mom, also from COPD. I'm not done yet, in the middle of this my Daddy is loosing blood, he's diagnosed with stage 4 liver cancer from Vietnam chemical exposures.
I took a deep breath let my own ailing disabled husband, who is 100 disabled through the VA, myself included. I looked at my husband and said to him, I will quit my job with Maine Department of Labor, move us out of our condo and we will make it to your dad's house.
This is do to Veterans United. Without you I wouldn't be sitting here with my husband allowing him to appreciate everything you and entire team along with myself have done. Now I can work on his health in a home he grew up in. The very home we hospice his mom in.
May God Bless you all,
Sincerely,
Adela and Eric Cifelli
Please share this with the entire team. As I'm humbled
I'm very happy that I chose Veterans United as my morgage company, the website was easy to navigate and the to do list left me with no questions on how to fill anything out or what was needed. The whole process was streamlined and I would 100% recommend Veterans United.
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It’s a lot of work to accomplish buying and selling a home at the same time. The entire team did great. Thank you for the great customer service.
I am totally and completely satisfied with my whole experience with Veterans United and most certainly recommend to everyone. I would also like to include Jakob Junker, our Loan Advisor to Eli Ahn, as he did just as awesome of a job working with us through it all as well.
Thanks for all the help. Will for sure being using Veterans United on my next home purchase! Keep up the good work !
Thank you so much to everyone involved; you made our Christmas wish come true!
Everyone I worked with was professional and 100 respectful and made it super easy for me thanks again
They were with me every step of the way answering even my stupid questions. I would definitely use them again and recommend them to anyone.
The Veterans United Team and the easy to use portal made my home purchase possible.
Veterans United felt like the perfect company to use for my husband and I’s first home buying experience. They made the process easy, and they delivered for my needs.
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Great experience
Veterans United was like doing business with family. They demonstrated extreme patience while I learned more about my phone. They answered questions, made invaluable suggestions and gave me a check list to mark my progress, and reminders.....
Excellent, and I am most pleased, thanks
This was my first home buying experience. I was afraid and nervous of the whole process. Veterans United and their team made this experience smooth and easy. Thank you all for the hard work and attention to detail. You made my day or year actually. Thank you!!Roger Hinojosa
