Our experience with Reed and the members of my Veterans United made our home buying experience so pleasant. We even closed a week early! I highly recommend Veterans United.
Trust Veterans United, I will never use a different company for a VA home loan again.
The team always treated me with dignity and respect. However, they were very inaccurate with multiple answers and systems that were given throughout the process Resulting in a stressful and costly closing day, a day that should have been a happy day/celebration for us.
Response from Veterans United
Hi Mark, it is important for us to incorporate customer feedback whenever possible to improve our service. If you are willing to share more information, then please contact a member of our Client Advocate team for continued support. We value your input, and we are disappointed to learn that your closing experience was not better managed. Discussing the details around your final closing figures is part of our commitment to deliver outstanding service. While we do not directly control the majority of these costs like taxes and insurance, we do appreciate your calling attention to this aspect and we value your feedback.
This was our second time using VU and each time they made it a seemless process. Quick, easy, and excellent customer service.
Veterans United wanted us to find a home for our family. We weren’t just another salary we were a family and they treated us that way.
I thoroughly enjoy the Loan process and step by step on line. Made for a very smooth and successful process and a Very Happy Customer. Thank you very much for everything.
Jon DiFranco
Overall great experience. I would highly recommend
Don’t give up it will work out trust the loan team they will work for you
Ready to see for yourself?
Experience first-hand why 315,785 homeowners give us a perfect score!
Amy and her assistants are the cream of the crop. We have bought over 10 houses in our life and no one comes even close to them NO ONE
Nina and the whole team were great...although I did not use the insurances services you provided... loved the followup!
Easy process, low stress.
I have and will continue to recommend Veterans United to anyone wishing for success in purchasing their next home. Thank you all!!
