Devin is an exceptional loan officer. I just closed on a house yesterday. He understood my unique situation and went above and beyond to help me get to the finish line.
Made it very easy to buy my first home. Great customer service throughout the whole process.
Everyone was very helpful with timely responses, Tina who helped me acquire insurance was especially helpful! Thank you
And Shane was very knowledgeable and helpful to get me the best deal and assure that I was on track throughout the process. Thank you everyone!
Veterans United made it so easy for us! They put us in contact with everyone while we were trying to purchase a home while out of the area.
Probably the best people I've worked with so far. Great customer service and very understanding and knowledgeable. If I didn't know something I was comfortable enough to ask them questions and they really walked me through the whole process and made it easy to understand!
Very professional and transparent from the get go. I can’t believe how easy this process is as. I highly recommend them!
The whole process was very smooth at underwriting it felt hectic but my team was always there to answer any questions I had no matter how mundane the question was.
Excellent team to work with. Painless, timely, and made every step of the process simple and easy for my to understand. Communication was excellent. Was willing to text when I was not available to call. Answered my questions at any time of day/night.
From start to finish, our loan team made what could have been an incredibly stressful process feel manageable and supported every step of the way. Between the roof issues, closing changes, and all the last-minute moving pieces, they stayed responsive, patient, and professional throughout the entire process.Every question we had was answered quickly and thoroughly, and we always felt like they genuinely cared about getting us to the finish line. Buying a home can be overwhelming, but this team consistently went above and beyond to keep things moving and help us understand each step along the way.One of the sweetest touches was receiving a small care package that was personalized to our family and sent directly to our new home. It was such a thoughtful gesture during a hectic time and really showed how much they care about their clients beyond just the paperwork and numbers.We are so grateful for the hard work, communication, and dedication they showed during our home purchase. We truly could not have done it without them, and we would absolutely recommend them to anyone going through the home buying process.
Everything went fast and smooth.
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Our team with Veterans was outstanding! Buying our first home was very stressful, but Lisa and everyone else made it all worthwhile. When our appraisal came in low, Lisa went to bat for us, advocating for an ROV that actually was approved. Our home was then appraised at what we bought it for. I don’t think it would have if Lisa didn’t do the hard work to prove the was worth more! Additionally, she was very flexible and helpful to answer questions and come up with numbers anytime we needed her.
Lastly, my husband and I are expecting our first baby. One day, we came home to a baby gift from Lisa, Melissa, and Bianca. That kind of kindness is above and beyond. We can’t thank everyone enough!
The entire teamwas very proffesional and attentive to my needs and desire to get the loan approved and closed! Can not say enough about the Great Experience......
I want to give a special salute to Tyler Dunn, who helped me secure my refinance loan.
He kept me totally informed every step of the way, through the entire process.
He is definitely a great asset to Veterans United.
