Honest, professional staff and great customer service.
It was a pleasure working the Veterans United team. They were very responsive throughout the process and always left our conversation with "is there anything else we can do for you". The process was flawless right up to our closing the loan. I will definitely recommend Heather Carmichael and her team to potential customers with a 5+ STAR RATING.
From my Heart, Soul, Mind, there isn't a greater team as I had. Wouldn't stop, given up isn't a word to them. They stuck by me and my Daughter to the end. They are God sent for anyone who needs help. Blessing, Peace, Love to them all, God Bless.
Excellent customer service!!! Great personality!!!Make the process easy for you.
Probably the best people I've worked with so far. Great customer service and very understanding and knowledgeable. If I didn't know something I was comfortable enough to ask them questions and they really walked me through the whole process and made it easy to understand!
I will use veterans United for any home purchase moving forward. Andrew kept me up-to-date throughout the entire home buying process and responded to every question I had within minutes. I would highly recommend for any Veteran looking to buy a home.
This is the second home I have purchased. I was nervous going into this because I thought it would be a stressful process like the first time with a different lender. Nope. Nissi and her team killed it. Everything went so smoothly every step of the way. The most stressful thing was waiting on a letter in the mail from the previous state I lived in and they were super patient about waiting for that to get here. Uploading documents on the app was easy and I loved that Dennis could just text me to communicate. I was always able to easily get ahold of someone and get my questions answered. I will recommend Veterans United to other veterans. I felt like I had a team behind me working to get this done. 10 out of 10.
Great experience. Highly recommended!
Tyler and team were great to work with! I’ve purchased 8 homes and this was by far the easiest process I’ve e we gone through. Highly recommend!
Chris Solomon was very helpful and patient with me. He made the process almost painless. Seriously, I would work with him again.
Excellent team to work with. Painless, timely, and made every step of the process simple and easy for my to understand. Communication was excellent. Was willing to text when I was not available to call. Answered my questions at any time of day/night.
My team was amazing. Thanks to all involved!
Very good at responding and correspondence
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As an almost 9.5yr vet from 2005-2014, I've had 3 deployments and when I found this house for sale, I knew it was a great deal, but my anxiety was just through the roof. Billy and the whole rest of the team as well, are just amazing!!!! They are so helpful and broke everything down, it was actually so much easier than I ever expected!!! These guys ROCK!!!!!!
The process was seamless. Everyone involved handled every aspect of the process excellently. I really appreciate the efforts, I had a great deal of confidence knowing I had such an amazing team leading me through this event I'm unfamiliar with.
The entire teamwas very proffesional and attentive to my needs and desire to get the loan approved and closed! Can not say enough about the Great Experience......
Dave Michaux, Spencer C. And Tayla B. Were great! The process of my closing was super smooth and easy thanks to them!
Quick easy process
Working with Matthew and the VU team for the IRRL has been very easy. His team worked in a timely manner to get it done. We are very appreciative of the work that Matthew has provided for us!
From start to finish they were super easy to work with and very helpful. The entire team made each step easy and clear.
