We were very impressed with Courtney and her team. Under the wire with another lender that was not delivering what was promised, Courtney stepped in and wrapped everything up in lightening time. She even managed to get us in at a lower interest rate. My realtor has stated to several people that she will be referring to Courtney and Veterans United any opportunity she has in the future.
Super-patient!
It was a challenge going thru the loan process with Veterans United. But, well worth the experience. The loan officers ( Kimberly and Amber) assigned to me made a complicated process seem like a walk in the park. LOL! There was tons of paperwork to docu-sign and a mountain of documents needed to prove who I was and inspections on my future home to assure the homes' safety and worth. In the end, I was approved for my dream home with an awesome 3.5% interest rate. Their assistance didn't end there. They made sure my dream home would not make me house-poor by keeping my debt-to-income ratio in line. I had to be debt-free (including credit cards) to make the numbers even out.
We love Travis!! Every time there is a change in the market- he calls us right away to get us the best rate. We never have to concern ourselves with the market. Also- when we’ve had issues in the past with home owners insurance- he fought for us to not lose our coverage from company loopholes.
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Second loan with Maureen. She is the best
Our team was amazing, Andrew really made this process easy, he constantly communicated with us and was always there to help us if we had any questions.
My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family
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Did well. We lost a bit of contact but overall very pleased.
The overall experience was a long but greay one, thanks to all the people, Kedric, Morgan, Lin, Collin, Adrian, and, Michelle that helped and guided us through this process...they all did a wonderful job.
everyone I worked with was fantastic. Couldn’t be happier.
