Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

439,465

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 439,465 unfiltered, unedited reviews

Starting on Page 354 of 14577. Return to Page 1 »

5 out of 5 Stars
Would Recommend

My team was the best they made my grandkids so happy they are the reason I got the house

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

4.5 out of 5 Stars
Would Recommend

I was very well taken care of, and they made the process for a first-time homebuyer extremely simple and straightforward.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
Would Recommend

My overall experience was outstanding!! What a great and pleasant bunch of folks. Thank you so much for the teamwork all of you have.

headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend

Veterans United has been the best experience in buying a home. The professionalism of Ashley, Matt and Holli was so refreshing. We received prompt return calls and every detail was explained pleasantly and efficiently. They were never irritated or annoyed at any point with us and we never felt like our contacting them was an interruption to their day. This team took ownership of any issues that had arisen. We felt as if we had our own personal team that wanted us to secure our mortgage as much as we did. This could have been a very confusing and nerve wracking experience but our team was right there with us throughout this entire mortgage journey and were with us through every detail step by step. Our team worked extremely well as a cohesive unit. We feel very fortunate to have found Ashley, Matt and Holli. Absolutely the best mortgage buying experience. This team is second to none.

headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
Would Recommend
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend
Photo submission from Brandon M.

I began by reading the online reviews, leary of self preservation with false reviews. From the moment someone picked up the phone until closing they have been with me! The knowledge, professionalism and genuine customer service with this company is so very rare these days. When I received the clear to close it felt like I should have bought us all a 6 pack. That is how often and closely this team worked with me! You absolutely will not be disappointed!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
Would Recommend

I had an amazing experience with my loan team. I can’t say enough good things about them. Nick Haller, Jenn Cooper, and Shelby Slate Griggs. They made the entire process incredibly smooth and stress-free. From start to finish, everything was completed in less than a month, which is amazing! They were always responsive, thorough, and kept me informed every step of the way. I truly appreciate their hard work and dedication. Highly recommend this team!

headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

4.5 out of 5 Stars
Would Recommend
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend
headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

4.5 out of 5 Stars
Would Recommend
headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of AJ Greiner

Loan Officer: AJ Greiner

NMLS# 2373755

4.5 out of 5 Stars
Would Recommend
Photo submission from Allen M.

Veterans United was recommend to us by our daughter (Air National Guard) and son-in-law (Active duty Air Force) who had just recently purchased a home as well. Jodi was always available and responsive to any questions and keeping with the long checklist of all tasks to be completed. No matter the time of day or night she always kept us informed of our progress and always seemed as excited as we were as we drew closer to the closing date. We were quite surprised and love the house warming gift we received as well. Thank you all for helping achieve our goal of obtaining our forever home!

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

Great experience with Va loan

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

4.5 out of 5 Stars
Would Recommend

Overall it was a good experience. I was disappointed with Amanda at closing because we were told a closing cost and then told another. When we asked Amanda she got defensive and suddenly acted like she did not know what had happened. We had documentation of the error and Amanda continued to alibi. She even said she would check in with us prior to closing. We never heard back from her and our calls went unanswered and not returned. It seems VU got their money a ran…typical banking practices I suppose. Amanda needs some additional customer service training and accept responsibility.

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
Would Recommend
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

4.5 out of 5 Stars
Would Recommend
headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
Would Recommend
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

Ready to see for yourself?

Experience first-hand why 348,592 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Kenny and Mason helped me the entire way through my process buying my first home ever being a vet.
All questions gripes and complaints were addressed immediately.
10/10 recommend the team that worked with me.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Jessie Bailey

Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
Would Recommend
Photo submission from Eric A.

Veterans United was the best experience during our new home purchase. Never had to wait for an answer to any questions. Always keeping things real time and stress free.

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

From day 1, Jake, Brooke, and Sarah supported throughout my time of purchasing my home. As a first time homebuyer, it was important to have a lender whose team was knowledgeable and patient answering all of my questions. The Veteran’s United team exceeded my expectations. My process was so smooth, that closing day took less than 30 minutes. That is because The Veteran’s United team walked me through a step by step completion process to prepare me well before closing day. Awesome experience!

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
Would Recommend
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

More Reviews

See all 439,465 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: 0% Down VA Home Loans
3,240 Veterans started their online quote today.