From start to finish it was easier than I thought it would be. I felt taken care of and educated at the same time. Could not have done it without the team behind me. Emmy in particular was outstanding!
Overall my experience with Vetrans United was great. I would highly recommend to any veteran looking to purchase property.
Yea very friendly and helping with every question and i had a lot of them . They got to know me as a person not just as a client
We are so grateful for our Veterans United Home Loans team. From start to finish, they made us feel supported, informed, and confident throughout the entire home-buying process. Their communication was excellent, and they always took the time to make sure we understood each step. Every team member was professional, kind, and genuinely cared about our success. We couldn't have asked for a better experience—thank you for helping make our dream of homeownership a reality!
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It was a long road but Jeremy got it done!
Alec and Kathleen were amazing!! They assisted with every question and provided an explanation for everything that was required.
The entire process was smooth and efficient.
Let me just start by saying how AMAZING Veterans United has been every step of the way. My loan specialist Travis Ward and his team went above and beyond and where more than I could ask for in my first home buying experience. As a first time buyer, you could imagine how many questions and concerns I had, and never did I feel Like i was alone in the process. Travis made me feel like I was an absolute priority and anytime I needed him he was readily available, he truly makes it a comfortable experience where you know you have a great team behind you. I can't express how smooth and painless the process was. I kept waiting for the day that things would become difficult but it never happened! It had been a lifelong dream to be a homeowner and thanks to Veterans Unites it became a reality. I highly recommend Veterans United and specifically Travis Ward and his team.
Rachel Gruber was outstanding throughout our entire home-buying process. As our Loan Officer, she did an incredible job coordinating everything and keeping us informed every step of the way. She was professional, responsive, knowledgeable, and always available to answer questions and ease any concerns we had. Buying a home can be stressful, but Rachel made the process smooth and straightforward. Her attention to detail and dedication to her clients truly set her apart. I highly recommend Rachel and the Veterans United team to anyone looking for a mortgage lender they can trust.
On 5/28th my June payment was made and you took an additional $3000 on 6/1. I need that money put back into my account immediately.
Response from Veterans United
Hi Carl,
I'm sorry to hear about the concern with your recent payment activity. I understand how alarming and frustrating it can be when you see an unexpected withdrawal from your account, especially involving such a significant amount.
Because this involves account-specific information, I'd like the opportunity to have our team review the situation directly. Please contact me at 1-800-212-5200 or ClientAdvocate@vu.com so we can help connect you with the appropriate team to look into this as quickly as possible.
The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. CST. If you reach out outside those hours, we'll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
Seamless process! I would highly recommend Veterans United to any Vet or anyone looking to buy a house! Awesome Team!9
It was a challenge going thru the loan process with Veterans United. But, well worth the experience. The loan officers ( Kimberly and Amber) assigned to me made a complicated process seem like a walk in the park. LOL! There was tons of paperwork to docu-sign and a mountain of documents needed to prove who I was and inspections on my future home to assure the homes' safety and worth. In the end, I was approved for my dream home with an awesome 3.5% interest rate. Their assistance didn't end there. They made sure my dream home would not make me house-poor by keeping my debt-to-income ratio in line. I had to be debt-free (including credit cards) to make the numbers even out.
Shane Ward made everything quick and easy on my part.
Very understanding, helpful, and professional.
