From beginning to end the home buying experience was excellent.
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Very professional the whole team. I was a little hesitant but after talking with VU they helped ease all of my concerns
Trey Barrow was absolutely outstanding in every aspect from start to close. He went above and beyond and kept us informed the entire way, without question an asset to VU. Will definitely recommend to anyone. Thanks again my friend for a job well done.
From day 1 to the end was such a smooth ride. our loan officer had the most upmost professionalism, very knowledgeable. 💯 Without a doubt would recommend veterans United.kudos to your team.🙌👏🏼👏🏼👏🏼
Let me just start by saying how AMAZING Veterans United has been every step of the way. My loan specialist Travis Ward and his team went above and beyond and where more than I could ask for in my first home buying experience. As a first time buyer, you could imagine how many questions and concerns I had, and never did I feel Like i was alone in the process. Travis made me feel like I was an absolute priority and anytime I needed him he was readily available, he truly makes it a comfortable experience where you know you have a great team behind you. I can't express how smooth and painless the process was. I kept waiting for the day that things would become difficult but it never happened! It had been a lifelong dream to be a homeowner and thanks to Veterans Unites it became a reality. I highly recommend Veterans United and specifically Travis Ward and his team.
They answered every question I had, the process was fast and easy, and everyone was just happy to be on board.
Rachel and Stephen have been fantastic! Stephen went above and beyond!
This was the greatest experience I have had w/a home loan provider!So smooth and easy.
Great folks to work with!
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Experience first-hand why 379,359 homeowners give us a perfect score!
I filled out rate reduction paperwork a month ago and have not heard anything about it nor can I find it online anymore.
Response from Veterans United
Hey Joshua,
I'm sorry to hear you've been waiting so long for an update on your rate reduction request. I understand how frustrating it must be to submit paperwork, not receive any communication, and then no longer see the information online.
I'd like the opportunity to look into this further. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com so I can help connect you with the right team and get a status update.
Sincerely,
Claire S., Client Relations Manager
It was a challenge going thru the loan process with Veterans United. But, well worth the experience. The loan officers ( Kimberly and Amber) assigned to me made a complicated process seem like a walk in the park. LOL! There was tons of paperwork to docu-sign and a mountain of documents needed to prove who I was and inspections on my future home to assure the homes' safety and worth. In the end, I was approved for my dream home with an awesome 3.5% interest rate. Their assistance didn't end there. They made sure my dream home would not make me house-poor by keeping my debt-to-income ratio in line. I had to be debt-free (including credit cards) to make the numbers even out.


