I submitted a request for an estimate on what I qualify for, not expecting anything to come of it. But less than 60 days later I'm in the house of my wife and I's dream. Everything moved as smooth as possible. My designated team was on top of it every step of the way. And the user interface for uploading documents is so straightforward and easy to use. This is my first time buying a house and I couldn't be happier with the experience.
Overall, I would not hesitate to use VU again if/when I buy my next house. I was very apprehensive about using a lender that I couldn't physically meet with. The team however, was more available then when I had done my last loan in person. Also, rather than give me reasons why we couldn't do something, the team found ways to make things happen.
Oh boy where to start. Honestly was hesitant to use them. Now am glad I did. Explained to Matthew that we were just starting our look and he didn't push but let us know he was there. Once we said let's do it it was game on. Daily contact was a huge blessing. Do your to-dos people and they will do there part. Amazing job 30 days from bid to close. Matthew and his team were amazing as well as Laura and the Wind River Realty folks. YEEEEHAW.
Try and speak in layman’s terms when sending emails, buyers who don’t do this regularly, especially idiots like me, don’t understand real estate jargon and acronyms. It’s frustrating.
Veterans United was so supportive to what many people think is a scary process. The were transparent, empathetic, and professional. They could write a book on how to take care of a customer.
Aaron was absolutely incredible and always helped me with all the questions! Absolutely would recommend him to anyone else who I know who's interested in buying a home. Darien had so much patience in waiting for me and searching through so many homes! He was such an awesome realtor! Definitely would recommend him!! I had a absolutely incredible experience with VA! Thank you!!
The online platform for completing documents is very user friendly and the loan staff are quick to respond to all messages.
I’m very grateful I went with Veterans United. Purchasing a house is a very big step and I’m I got to experience it with such an amazing team. The whole process was a little less stressful and easier to understand because of everyone that helped me. I’d give everyone a raise if I could. They’ve all earned it. From the excellent professionalism to the simple gestures. My brother in law is the one who introduced me to Veterans United and I hope I get the chance to do the same for another!
I had absoluty no idea how to go about buying a home and everything that comes with it. Greg Brittney and others on the team guided my to painless success. Thank you everyone!
Thank you for making our first home-buying experience a breeze! All of our questions were always answered quickly and the online portal makes things so easy. And everyone we worked with were incredibly professional and kind.
10/10 recommend!
Veternans United Home Care and their app helped guide me through the process and were very professional and sincere every time I had a question. Even when I was stressing out about closing, Kyle called and explained every aspect of closing cost. It meant a lot that he called, in the evening, to go over everything and earnestly listened to my concerns.
Thank you all for being there for me.
Quick, easy, and smooth process, which is just the way I like it. I have no complaints.
Devin And Samantha made my home buying process simple and effective. I would highly recommend and encourage anyone who is interested to purchase their home from them. Communication was fast and effective along with their online tools keeping it simple.
The is only two side issues or thoughts.
The first is i wish you all offered a auto financing department. The only thing I need now is a newer auto. Would of loved to had all my loans in one place. Can you all recommend a automotive financial company?
The second is checks where the slowest part of this process. You all made this not so difficult thank you.
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Veterans United team members are knowledgeable, experienced, friendly, helpful, and enjoyable to work with! We would have been overwhelmed if it wasn’t for them assisting us every step of the way! We can’t thank them enough!!
Working with Veterans United gave me a different perspective of what a lender should be. Professional, caring, great charisma and going above and beyond of doing everything right from the beginning till the end. Let's be honest, in this day and age, you hardly see this type of work ethic in the lending business, where they're all about the money and forget about those important intangibles, which in my book, makes Veterans United one of a kind. I am glad that I did my research and there was a reason why they are rated very high at around 97% of customer satisfaction. They get 100% from me for sure. THANK YOU VETERANS UNITED! You helped achieve a dream come true, becoming a homeowner after years of struggles and renting, I finally put things together and you led me to one of the biggest achievements of my entire life. I will forever be grateful to you.
It was a roller coaster but it was pleasant experience and Evan made it super easy and to the point . I knew what and when was needed .
Veterans United has been only great to me and my family! They have make the house hunting and purchasing processes easy for me and my family every time. I worked with my loan officer the second time randomly assigned this time and I'm very grateful just like the first time around. 10/10 would recommend
