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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
472,691 reviews
662 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 472,691 unfiltered reviews

Starting on Page 354 of 15,757. Return to Page 1

5 out of 5 Stars

Andy was the best I dealt with in years! Always available and clear in his direction and explanations. Would definitely use his services again. Thanks Andy!

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

Miguel went above and beyond to make sure everything went smooth from pre-qualification to showing up at our closing. Miguel and his people are true professionals one of which was Keagen who helped get everything required from everyone involved into our loan package for underwriting. She showed daily dedication to making sure everything moved along smoothly week by week and we really appreciate her effort in getting us through the loan process as well. Thank you Miguel and crew for your effort and dedication through out the loan process it was very helpful and first rate.
I highly recommend Veterans United San Antonio and won’t hesitate to trust them again future mortgage needs.
Most of all I thank Yahuah TMH for blessing us throughout this process, for leading us to this VU office and I pray he blesses and guides y’all everyday, Ahmein! Shalom

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars

Yall did great! Made it so easy on me and my wife. Yall handles all the hard/stressful stuff for us!!

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

Kept me informed and answered all my concerns and questioms.

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars

Exceptional service. I would highly recommend them. The team was professional and pleasant

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Photo submission from Dernard W.

My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars

The best experience I’ve ever had when buying a home. I can’t wait to buy my next home with Veterans United. Steve Kincheloe and his team exceeded my expectations and went above and beyond to make my experience a unique one.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars

Great experience.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

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5 out of 5 Stars

Steve was awesome, everyone on the team was helpful and really went out of their way to make sure all our questions were answered.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

Alice S. There are not enough words! I cannot stress enough how incredibly lucky we feel that we had Alice as our loan officer. She worked so quickly, transparently, and all while remaining so kind and dedicated to our home search. We’re living in the home of our dreams right now and Alice had such a big part to play in that. You’re the best, Alice!!!

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

4 out of 5 Stars
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

4.5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Photo submission from Keith B.

The overall experience was a long but greay one, thanks to all the people, Kedric, Morgan, Lin, Collin, Adrian, and, Michelle that helped and guided us through this process...they all did a wonderful job.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars

Jacob and his team were fantastic!!!

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

4.5 out of 5 Stars
headshot image of Julie Pieri

Loan Officer: Julie Pieri

NMLS# 2799007

5 out of 5 Stars
headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars

Casey was an instrumental person for my first home buying experience. He was super communicative, informative, and responsive. He answered all of my questions and also eased my stresses. Thank you Casey!!! You are the man, man!!!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

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Experience first-hand why 377,214 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

Ask on the first day if there is a well. The well testing held us up.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
headshot image of Austin Kammerich

Loan Officer: Austin Kammerich

NMLS# 1464578

5 out of 5 Stars
headshot image of Chris Hodge

Loan Officer: Chris Hodge

NMLS# 2740719

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Photo submission from Corky F.

Veterans United will be the anchor - the rock - that maintains your excitement in buying a home. Home buying, to me, was an experience that could have been ripped from the script of Dante's Inferno, somewhere near Limbo. There was so much uncertainty, but Veterans United personnel, like Chad, Ryan, and others which were equally helpful, assured me that the train was on the tracks, and headed in the right direction. Heaping praise on them is nice, but what is truly important is to know that they are highly trained, and very good at their jobs! Trusting them is all that I needed to do in order for the weight of the experience to be lifted from my shoulders, and for joy to be the dominate force.When Veterans United pairs you with a professional, that person is there to serve veterans like like you, me, and in at least one case, their selves. I am currently moving in to my new home, thanks to Veterans United and their team. A special thank you to my realtor, Ceci Bonneckson as well.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
headshot image of Patrick Winkler

Loan Officer: Patrick Winkler

NMLS# 2713766

5 out of 5 Stars

Thank you to the team for making this the best home buying experience yet!

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

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