Having the app is a game changer and being able to email and text with the team is fantastic.
Fast, stress free, and excellent customer service. We felt valued and cared for during the whole process.
Working with Veterans United was a fantastic and very simple process I would highly recommend them to any veteran that is looking to buy a home wonderful people to work with and Tommy Purk is a top loan advisor and very knowledgeable. Thank you Veterans United.
Jason was very knowledgeable, very helpful and always ready to assist us with any questions we had
Very good and helpful people especially for a first time home buyer.
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Working with Chase and his entire team at Veterans United has been nothing short of outstanding. If I could give them 100 out of 10, I absolutely would.From day one, Chase treated us with professionalism, patience, and genuine care. Buying a home can be stressful—especially using a VA loan—but his team made the entire process feel smooth, organized, and fully supported every step of the way. Communication was exceptional. Every question we had was answered quickly and clearly, and we always felt informed and confident about what came next.What truly sets Chase and his team apart is how much they advocate for veterans and their families. They didn’t just process a loan—they guided us, educated us, and made sure we were in the best possible position throughout the entire journey. Their attention to detail, responsiveness, and dedication made what could have been overwhelming feel exciting instead.We are incredibly grateful for the experience and would recommend Chase and Veterans United to any veteran or family looking to purchase a home. Simply put: this is how homebuying should be done.Thank you again for going above and beyond for our family.
amazing!
Working with ms.holly and her underwriter was a real pleasure Ms.holly was great
I always heard that buying a home could be a long, hard, and scary process. Working with my team at Veterans United, made my first home purchase so much easier than I could have ever imagined. They gave me all the information, and tools I needed to understand the process. They referred me to a realtor in the area in which I was looking, who is very knowledgeable in VA Lending and finding the perfect home for me! From beginning to end they were all courteous and professional, answering my many questions every time I called. I can't think this team enough, Jason Chronr, his assistant LeighAnn, and my realtor Tracie Raffulo. And I thank them all for everything they do for veterans and their families.
Shawnee, Dene’ and the rest of our team were fantastic to work with. They communicated great and were super friendly and helpful. We truly enjoyed working with them.
The team at Veterans United made the home buying process simple and understandable. Highly recommend!!
This was the smoothest and fastest home loan I have experienced. Hassle free and amazing communication the entire loan process! I would highly recommend Ryan and Veterans United!!! Hands down a 10! Thank you for everything! We are so happy!!!
I'll respond in a formal letter when I get caught up, have to hurry since the closure date slipped so far and so often!
Response from Veterans United
Hi Michael,
I’m really sorry your closing date was pushed back so far and so often. I know how stressful that can be, especially when you’re trying to plan around such an important milestone.
I’d like the chance to learn more about what happened. When you’re able, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available 9 a.m. to 5 p.m. CST, Monday through Friday, and we’ll follow up the next business day if you contact us after hours.
Sincerely,
Claire S., Client Relations Manager
Heidi and the team where amazing 👏
Phenomenal support through the process. Great communication and honest, friendly feedback on the process and next steps.
