The whole team was great to work with..very knowledgeable about everything and explaining what I needed to do throughout the process..the To-do list was extremely helpful..
My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family
Very speedy responses at my questions and very detailed when answering as well. Always made sure I completely understood everything!
I've worked with a few lenders, and truthfully, this team was the BEST! They were there for every step of the way and helped us go through the process smoothly. Special shoutout to Jordan who always made us feel at peace and explain everything thoroughly.
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Good communication; the portal was easy to use. Loved the additional assistance from the concierge folks. I thing the only thing I think would help would to be to have the VU closing staff assigned to the team up front also so that we wouldn't necessarily need another person as a go-between.
The overall experience was a long but greay one, thanks to all the people, Kedric, Morgan, Lin, Collin, Adrian, and, Michelle that helped and guided us through this process...they all did a wonderful job.
Aaron and his team were absolutely fantastic helping us navigate buying our home.
Great service and follow up.
Matt and the VU team did an outstanding job getting me closed on time and were very helpful with questions!! Would definitely recommend them to a friend.
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Michael was awesome to work with. He made this experience so easy and stress free, and it was clear right away that he had our best interests at heart. I would and will recommend Veterans United to my fellow Marines.
Veterans United has made exercising our benefit of a VA loan very simple by being with us explaining, facilitating, advising throughout the whole process. As a bonus, Veterans United looked for hidden treasures throughout the process and found every savings or better deal we could get…always looking out for us!
Veterans United will be the anchor - the rock - that maintains your excitement in buying a home. Home buying, to me, was an experience that could have been ripped from the script of Dante's Inferno, somewhere near Limbo. There was so much uncertainty, but Veterans United personnel, like Chad, Ryan, and others which were equally helpful, assured me that the train was on the tracks, and headed in the right direction. Heaping praise on them is nice, but what is truly important is to know that they are highly trained, and very good at their jobs! Trusting them is all that I needed to do in order for the weight of the experience to be lifted from my shoulders, and for joy to be the dominate force.When Veterans United pairs you with a professional, that person is there to serve veterans like like you, me, and in at least one case, their selves. I am currently moving in to my new home, thanks to Veterans United and their team. A special thank you to my realtor, Ceci Bonneckson as well.
The whole home buying team was great! They walked me through the whole process, and followed up in a timely manner. Definitely would purchase another home through them.
You made this process easy to understand an communicated with me throughout!
