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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

421,561

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 421,561 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

To any Veteran looking to buy a house, call veterans united and ask for loan officer Mike Smith. He accompanied me on my home buying journey from beginning to successful end. The process is painless and like myself, you will be glad that you called Veterans United for a home loan.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend

Matt, you were amazing. Thank you for being readily available, able to answer every single question, and going above and beyond to make our home buying experience seamless.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

Don't look anywhere else. Let Veterans United and their dynamic team work for you and with you. You will not regret it!!

headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

4.5 out of 5 Stars
Would Recommend
headshot image of Jake Powers

Loan Officer: Jake Powers

NMLS# 1565057

5 out of 5 Stars
Would Recommend
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

I would definitely recommend Veterans United Lenders. The customer service is the best that you will ever receive. We closed yesterday on 4/1/2022 and I could not be more excited!

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

Thank you

headshot image of Zach Seeler

Loan Officer: Zach Seeler

NMLS# 2220244

5 out of 5 Stars
Would Recommend
headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend
headshot image of Court Chrisman

Loan Officer: Court Chrisman

NMLS# 2156546

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Veterans United Home Loans made feel proud to have served my country and just with lip service but with respect and commitment to quality service. They helped me to improve my credit scores to qualify and complete all requirements of the application. I’m a true believer. Thanks

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
Would Recommend
headshot image of Katlin Walls

Loan Officer: Katlin Walls

NMLS# 2184822

5 out of 5 Stars
Would Recommend
headshot image of Kevin Karney

Loan Officer: Kevin Karney

NMLS# 2183110

5 out of 5 Stars
Would Recommend

Veterans United works very fast and effectively! They helped me in so many ways with this being my first home. I would also recommend Chelsea Perkins she was absolutely amazing during our transition.

headshot image of Chelsea Perkins

Loan Officer: Chelsea Perkins

NMLS# 1955996

1.5 out of 5 Stars

The lack of respect I received as a consumer -- let alone, a combat veteran -- left a lot to be desired. Be prepared to be under contract for your home early in the process with no chance to negotiate after the inspection or appraisal. It's a seller's market but, low interest rates.

Response from Veterans United

Thank you for sharing this feedback with us, Ralph and for allowing us a chance to learn more from you. A member of our Client Advocate team is available to gather more detail so that we may look to use your experience as a learning opportunity and improve on whatever may have caused you to feel this way. Please reach out to us so that we can work to improve for you and our future clients.

4.5 out of 5 Stars
Would Recommend
headshot image of Mark Reid

Loan Officer: Mark Reid

NMLS# 1619795

5 out of 5 Stars
Would Recommend
headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Wonderful experience highly recommended!!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
Would Recommend

Overall my first home buying experience with Veterans United was delightful and I have already recommended their services to others searching for new homes!

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

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5 out of 5 Stars
Would Recommend
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend
headshot image of Brad Edwards

Loan Officer: Brad Edwards

NMLS# 1514504

5 out of 5 Stars
Would Recommend

My wife and I had a great experience with Veteran's United, despite the crazy market we were pushing in. They were very thorough and I personally enjoyed using text message (topic permitting).

headshot image of Ryan Clearwater

Loan Officer: Ryan Clearwater

NMLS# 2125248

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

you will be taken care off

headshot image of Lauren Krager

Loan Officer: Lauren Krager

NMLS# 1709288

1 out of 5 Stars
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

While my team was amazing one person stood out for me. That person was my loan coordinator Heather Risenhoover. She was my Johnny of the spot. She was there just about ever time I really needed to talk to someone. The entire team was good with things that I needed and it was given in a very timely manner. I had a close date that only had to be backed up by 7 days and that was due to the survey. Amazing, Amazing, AMAZING work by my team! Thank you soooo very much! Oh and I had a for sale by owner purchase. I was my realtor and again my team was FLAWLESS in the direction they lead me!

headshot image of Kaylee Wyckwood

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

More Reviews

See all 421,561 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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