I have great credit and was not given the correct interest rate on the loan.
I was overcharged in everything
the home was not worth the price
I felt misused and swindled
Everything was rushed, my interest was not even taken into consideration
I feel cheated
The home is not worth the price!!
I WAS USED!
Response from Veterans United
Beverly,
Thanks for your feedback. I'm really sorry your experience left you feeling this way. This is certainly not at all how we want any Veteran to feel after working with us. Our Client Advocate team is available to listen and learn more about your experience. Please reach out to us if you'd like to discuss this in more detail.
Sincerely,
Kendra, Client Relations
If I were to recommend a company when it comes to home buying for veterans this is the first place I would send them to.
This company has taken the stress it seems off the buyer,with their app,customer service,knowledge and expertise. The days of running around getting documents and the signing of all the paperwork with home purchasing are almost entirely eliminated with the e-signing. Questions were always answered and were encouraged. Never seen customer service like this!! Superb job all they around,what a great experience!! Dont even bother looking anywhere else when it comes to home buying. Veterans United ARE for us Veterans and the proof is the quality of service and customer support!
Don't bother with anyone else. Go with Veterans United!!!
Ihad a great experience with veterans home loans! Everything was smooth and I had help every step of the way! My team made sure to make me feel comfortable as well as informed on what’s going on. If I had a question they had an answer immediately. This was quick,easy, and stress free. I love my new home. I highly recommend using Vetrans United Home Loans!! 10/10!!! Thank you my United Veterans Home loan Team!!!
Thank you very much to everyone for making this dream come true. We are homeowners, because you ALL worked together in helping us step by step. Our hearts are filled with gratitude and joy because of you. Blessings
Very Grateful ! Pre-approved on the 6 of June, closed on the 18th of July ! Wow 🙏🏿🙏🏿💜💜
This is my second VA Home loan an the first one with veterans United and that’s the only way I would go if I was to buy another home I highly recommend them to all VA eligible homebuyers
Everyone wad amazing. Even if you aren't at the minimum score requirements, they will work with you to get them to the minimum, or higher, so you can start your loan. Process was a month and easy. Thank you to the team of Dave Michaud.
Thank you for your service.
VU is a truly outstanding resource to help veterans find their next home. The process is broken down into easy steps to help make the home buying process less stressful. Everyone you deal with is kind and professional and so helpful. We would highly recommend their services!
As first-time buyers, my wife and I were extremely inexperienced and na
Very detailed and efficient. My husband and I were very happy with how quickly they got our loan done.
The entire VU Team provided exceptional service and were always available to answer any questions or to explain any details I that I wasn't familiar with, so that I could understand all of the terms and conditions. Overall, I am very pleased with VU Team's coordination, management skills which seemed to minimize stressful time and events involved with the whole home buying experience. I definitely will recommend VU Home Lending to all my family and friends because of the Teams professional Customer Service. Thank you to all members of Team VU for making my home buying dream come true! With warmest regards, Alejandra Blanco
The VU appraised my house a little over $20,000 lower than what the builder charged me. I am not sure who is at fault, however, I ended up having to pay the difference (pretty much a down payment) out of pocket after my final inspection as this transaction was started well over a year prior. The reason I went with VU is so I didn't have to pay a down payment, but in the end, it didn't go as planned.
