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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

431,069

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 431,069 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

The team Andrew, Becca and everyone else involved were so helpful from the first phone call. Coming home from deployment and never purchasing a house before I thought I was going to be overwhelmed but instead because of this team always being available, transparent, knowledgeable and absolutely helpful made this process so easy! I can honestly say this has been a great experience because of the team there that helped me!

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend
headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars
Would Recommend

Overall good job experience

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend
Photo submission from Claudius P.

My loan team was great and made the process hassle free.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

Emmett, Kayla, Michael, and Dustin were great to work with. Would definitely recommend them to any other family or friends looking to start their home buying process.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Would Recommend
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend

Everything that the Veterans United did for Darla and I was excellent

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
Would Recommend

Outstanding job.

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

1.5 out of 5 Stars

The main loan officer Marlon Galbreath only talked to me very little, and when he did I got very frustrated when He would ask me questions that he should of already had information provided from people like Greg Fallert who was very informative and kind and did the work not Marlon Galbreath !

headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

1 out of 5 Stars
headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

5 out of 5 Stars
Would Recommend

Great service.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

3.5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
Photo submission from Donovan B.

Veterans united was a big help. Help me with everything I didn't know. We can't be any happier with our new home.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Using Veterans United for the third time now is now just for convince, choice, or anything else. Using Veterans United is solely due to the expertise, friendliness and streamlined processes to ensure my family is happy, comfortable, stress free and aligned through buying our new home! I recommend Veterans United and have our realtor now who is going to be working with them also now!

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

2.5 out of 5 Stars

Underwriters wanted ridiculous documents at the final week of closing. Made my first time buying a house a stressful event, not an exciting event like it should have been.

headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

4.5 out of 5 Stars
Would Recommend

Only problem with loan process was never ending request for forms. All worked out but loan approved in time expected.

headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Professionalism and expertise are key words in describing my experience with VU. Highly recommend for Veteran first-time homebuyers.

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend

This is an All Star team. Professional, proactive, personable and exceptionally competent. 10 stars out of 5.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

We have had the best experience in home buying, I could not imagine a better company to guide us through this. Not only Greg Hines, but Cara Belcher and the whole team we had were amazing

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
Would Recommend
Photo submission from Caleb C.

Great experience 10/10 would recommend to any veteran looking to purchase a home

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

I don’t write many reviews, but I’d feel wrong not saying something about Colin Park. Buying a home—especially using a VA loan—can be a stressful, emotional, and confusing process. There were moments when I doubted whether it would even happen for me. But Colin walked with me every step of the way, and I honestly couldn’t have asked for a better loan officer.From the jump, Colin made things feel personal. He didn’t treat me like just another client in a queue. He took the time to understand my situation, my goals, and even the stuff I was nervous to say out loud. There were moments where I was overwhelmed, unsure, even tired of the process—and Colin kept showing up. He explained things clearly, gave honest answers (even when they weren’t what I wanted to hear), and never once pressured me to rush anything.What I appreciated most was how present he was. Whether it was a late-night email, an early morning text, or jumping on the phone during his off hours—Colin was always there. He made me feel like I mattered. I wasn’t just buying a house; I was stepping into something new for myself and my future, and he treated that with the care and respect it deserved.There were a few critical points where the process could’ve gone sideways—small hiccups, tight deadlines—but Colin was calm, focused, and on top of every detail. I trusted him completely, and that’s not something I say lightly.When I finally closed, it wasn’t just a “we made it” moment—it felt like the end of a journey I had a real teammate on. That’s what Colin was. Not just a loan officer. A teammate. An advocate.I also want to give a big shoutout to Tyler, the loan coordinator, who was an absolute rock behind the scenes. Tyler kept everything moving—documents, deadlines, follow-ups—without ever making it feel overwhelming. Anytime I had a question, even the small ones, he answered quickly and clearly, never making me feel like a burden. He was organized, professional, and incredibly patient, especially when I needed extra clarification or had to resubmit things. It’s clear he takes pride in his work, and that made a huge difference. Behind every smooth loan process, there’s someone quietly making it all happen—and for me, that was Tyler. Grateful doesn’t even cover it.

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Ryan and his team were phenomenal! Excellent communicators who worked very hard to make our loan happen. Definitely highly recommend!

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend

This was by far the smoothest house-buying process we've ever experienced. From Susan, the realtor, to Matt and CJ on the loan team. Everyone was outstanding!

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

More Reviews

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