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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

427,526

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 427,526 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

My thanks to the whole team

headshot image of Sean Bostwick

Loan Officer: Sean Bostwick

NMLS# 2242383

5 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

4.5 out of 5 Stars
Would Recommend
headshot image of Israel Tinoco

Loan Officer: Israel Tinoco

NMLS# 1851818

5 out of 5 Stars
Would Recommend
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend

Unmatched! I highly recommend Veterans United! I’m a homeowner!! Aaahh!!!

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

Kudos to him and his team!!!

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

We were happy dealing with VU. Suggestion would be to not just send out to do and sign documents but to give more information as to why. Provide some sort of checklist of what is expected from day one to closing. Show timeline of such.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Thank You to Veterans United and my amazing team! Dream come true for the Deyerle family!

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

Our home building journey started with Veterans United over 18 months ago. My wife and I had never built before and it wasn't clear to us exactly how to get a VA home loan for this. Shortly after applying, Hunter reached out and explained how to do this. We went through 2 different banks; one for the lot loan and one for the construction loan. In dealing with the other lenders, the contrast between the service we received from Hunter was profound. With the interest rates being so low, the other lenders would speak like they were reading disclaimers at the end of a commercial (very fast) and weren't interested in speaking for more than 5 minutes. Whenever speaking with Hunter, he took the time to ensure we understood everything and never rushed to get us off the phone.Throughout the almost 2 year process, Hunter had regular contact with us. We really thought this was unique as the benefit to Veterans United was further out (than a traditional loan or re-fi). This illustrates Hunter's drive to form relationships rather than mere closing stats. Hunter's level of customer service is superior and at are so happy he was there on our journey!

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend
headshot image of Joseph Graham

Loan Officer: Joseph Graham

NMLS# 2078934

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Veterans United made the experience of purchasing and refinancing so straightforward and simple. They have not only gained a loyal customer, but an advocate for their services. Thank you for taking care of this Veteran and my family.

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

My experience working with Veterans United has been outstanding. I used other VA lenders in the past, but Veteran’s United is hands down the best VA lender. Give veterans United call

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
Would Recommend

Vets if your looking to purchase a home or condo, let Veterans United lead the way!!

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend
headshot image of Justin Phillips

Loan Officer: Justin Phillips

NMLS# 1803468

5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

0.5 out of 5 Stars

Working with Veterans United was very stressful, and we wish that we did not go with them. They made the home-buying process so much more challenging. We were supposed to close on the 8th, later turned into the 9th and the 10th. Finally we closed on the 11th! They were difficult to get in contact with, and they also did not do a good job of keeping us in the loop. Save yourself the headache and go with a different company. Our loan officer Caitlin was rude and very unhelpful.

Response from Veterans United

Jordan, it is important to us that we work hard to provide excellent service and we realize that the home buying process can become stressful at times. Thank you for sharing your open and honest feedback. Our goal at Veterans United is to help create the best situation for yourself and your family. We are glad to know that we were able to assist with the compensation that your delay in closing had on you and your family. We truly hope that helped with your moving process and overall feeling about your experience. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out what may have caused you to feel this way and discuss ways that we might improve. Please reach out to us if you would like to discuss your experience further.

4 out of 5 Stars
Would Recommend
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Steven Blakley

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend

We appreciate how helpful everyone has been throughout our home buying process. They made this experience less stressful and as pain free as possible.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend
headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

More Reviews

See all 427,526 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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