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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,018

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

They were very courteous and helpful my wife and I have no complaints

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Would Recommend
Photo submission from Mekia B.

Words can't describe the superior service provided to me by my agent... a God send!!! I was praised for my veteran status and treated with kindness and respect. The home buying process was stress free and moved by so quickly.

headshot image of Morgan McNally

Loan Officer: Morgan McNally

NMLS# 1657281

5 out of 5 Stars
Would Recommend

It was really great working with everybody. They kept me well informed on what was going on and what I needed to do and just really a wonderful wonderful team. Thank you very much.

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend

The only parts I was really confused about during the process was timing of inspections and the need for so many. Reid said the need for a well inspection and foundation inspection rarely happen or not at all. And then come to find out all in the party on the closing day said the lenders cautiousness about the title was unnecessary. I'm new to the home buying process, but it was odd to hear conflicting answers. At the end of the day though the foundation inspection albeit made me worry of the possibility the seller might back out, the fact that I don't have to worry about it now is great news. It was again the timing of that inspection that was bad. It came after I had paid someone to inspect the house and paid to get all these other tests done. I appreciate everyone's hard work and help to finish the close though.

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

4.5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
Would Recommend
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend
headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
Would Recommend

Honestly, as a first time home buyer we’ve heard nothing but horror stories about the home buying process, but this was the exact opposite. Everything was streamlined and made so simple for us. We closed almost a month earlier than we expected

headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend
Photo submission from Rhonda M.

I found the home buying experience with Veterans United to be very simple. When I had questions they were answered immediately. The market for the home that I purchased was very competitive and required prompt action to make it happen. They were right here every step of the way. I also found their interest rates to be competitive.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend

We appreciate everyone’s help. This was our first home and you all made it so easy to focus on the exciting parts of buying a home. Thank you Veterans United!

headshot image of Darrick Brown

Loan Officer: Darrick Brown

NMLS# 44323

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

The Veterans united teams were rockstars and I have never worked with the a team this knowledgeable, very professional and each of them had something special to contribute to helping me with the total move itself and not just closing a loan. I would definitely recommend them to anyone and I will be using them in the future.

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend

What can I say but “Bravo, job well done”!

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

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5 out of 5 Stars
Would Recommend

Y'all may never know how much y'all helped a man ouy

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Ryan Ashburn

Loan Officer : Ryan Ashburn

NMLS# 2536847

5 out of 5 Stars
Would Recommend

My husband and I were first time home buyers and this was the greatest experience any one could ever ask for. From start to finish Jake and his team kept the ball rolling to ensure a seamless experience for us and I would highly recommend them for your any of your home loan needs.

headshot image of Jake Ferguson

Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars
Would Recommend
Photo submission from Branden S.

Those concerned about the time frames of a VA loan need not to worry. I know experiences may vary, but my entire process; from getting my pre-approval was 35 days. That is including things that were out of Veterans United's control. Otherwise the timeframes could have possibly been even less. Thank you again Chrystal Franks, her team, and Veterans United.

headshot image of Chrystal Franks

Loan Officer: Chrystal Franks

NMLS# 1661479

5 out of 5 Stars
Would Recommend

My realtor Christopher Wright was amazing I bought 3 homes in my life and none has compared to how amazingly he treated me and my fianc

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Everyone on the team is absolutely amazing, and I wish I knew about veterans united home loan a long time ago. For as long as this company exists, I will never use any other company period. If I ever buy again or refinance, I will definitely use Ryan and Shan again.

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend

This was my second mortgage with VU and I'm a very happy return customer! Thanks again for helping me navigate this insane market as well as a lot of changes on my end!

headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

4.5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

More Reviews

See all 401,018 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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