Everything always goes smooth with this team. I really appreciate them for the first signing and the refinancing! Thank you

Been my pleasure most definitely to have the opportunity to work with this amazing team!!!

A lot of work but the process was worth it

Everything went well. The only thing I would try to do going forward is getting the realtors / buyers on a call when it comes to repairs. I think explaining unskilled vs skilled repairs would be helpful to understand what and why item need repair. Then the realtors would become more and more comfortable using a VA loan for the future.


Those concerned about the time frames of a VA loan need not to worry. I know experiences may vary, but my entire process; from getting my pre-approval was 35 days. That is including things that were out of Veterans United's control. Otherwise the timeframes could have possibly been even less. Thank you again Chrystal Franks, her team, and Veterans United.



Made this process painless and I’m thankful.

Honestly, this is my first time buying a house and I honestly can say, Joel and his team made it great for me and my wife. Joel is a very personable loan officer it was great just talking to him even if it didn’t involve loan stuff. I would definitely recommend veterans united.


Dustin and his team were OUTSTANDING!!!!!




Great Job VU!!! Thanks for everything!!!

The only thing I would suggest is when you inform someone they need a water test, that they need lead and some other things not always on a standard test.


Excellent service from Jon all around. I did have some communication issues between my agent, Kyle, and myself. Overall still a good experience my second time around.



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Work on communication with the title company as there was some miscommunication on both sides!


My wife and I worked with Veterans United to purchase our first home and really can't say enough good things about it. They are knowledgeable, personable, patient, and incredibly generous with their time. They answered every question and explained every form and every part of the process clearly and thoroughly. Buying a home is challenging, but working with Veterans United made it as painless and straightforward as possible. We highly recommend them!


They help me from start to finish. I recommend them to everyone

The underwriter was terrible. They made me do a lot of unnecessary work. It seemed as if they were unwilling to do anything to make my experience easier. The way the rest of the team worked with me and treated me is the reason I stayed with and would recommend Veterans United. Josie was fantastic.

