Jake and his team were absolutely awesome to work with. I was a first time home buyer and they made everything clear and easy to understand and always called to ensure I knew exactly what was going on and let me know if anything changed. They answered all questions and took time to elaborate on everything to ensure I had a complete understanding of it all!
Working with Veterans United while first time home buying was the best choice we could have made. The whole process beginning to end was so easy and informative. We were assigned a realtor who is experienced with VA loans as well as personal loan specialists with Veterans United who really know their stuff. Any questions or concerns we had were promptly addressed. I would highly recommend Veterans United to any Veteran looking to buy a home for the best, stress-free experience.
As a veteran who have need of VA service. I unequivocally must bring to the attention of my fellow sister's and brother's of arms. That I'm definitely impressed with the service I have received. Observing teamwork and tedious hours of labor to help me obtain my ultimately goal of obtaining my own house deserve my acknowledgement and recognition. I'm proud to admonished my fellow servicemen both men and women of our elite arm forces to join me in trusting and acknowledging the wonderful assistance at their disposal in accomplishing and obtaining their own home with the assistance of great professionals! I thank you from the bottom of my heart! Sergeant First Class Jimmie Faison
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Dave was great. Always available. Very responsive. Thanks!
Katelen snell was amazing!
She went above and beyond throughout the entire process. SHE is the reason we will come back next time.
Chance (and Tyler) worked so hard to keep us on track with the loan process. We had many questions because we were first time home buyers but he remained patient with us and answered all our questions. He is very knowledgeable and stayed positive the whole time. There are times we doubted ourselves but he believed in us and helped us all the way to the very end. We truly appreciate the team's hard work in helping us make our dreams come true! A shout out also to Sam who helped us bring our credit to a good spot so we can get started.
This is the 3rd time we have used VU for homebuying or refinancing and everytime has been a great experience. The team guides you through the process and keeps things on track and going smoothly.
Lindsey and her whole team have been phenomenal with helping me with this home buying experience. I highly recommend her. She is very kind and answered all my questions and all my calls. I never thought it would be possible for me to buy a home. They told me what I needed to do and I was skeptical on fixing my credit. I listened to their advice and it worked. I highly recommend them and I will definitely work with them if I ever decided to purchase another home in the future. THANK YOU TO THE WHOLE TEAM THAT WAS ASSIGNED TO ME!!!
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Jeremy and his team made the entire home buying process very easy. A lot of things go into it but I never felt “lost” in the process
Jeff’s customer service was phenomenal! He was very communicative about the process for acquiring my loan and patiently answered all of my questions. I’m really grateful for how great he made this experience for me as I purchased my first home.
Veterans United was very thorough about the process. Jake was responsive to texts, emails and calls with any questions. I also lined the checklist through the app the keep everything organized and on track.
I'm so grateful that we chose Veterans United! We are first time home buyers and had no idea what to expect. Our loan officer, Phil Stroessner, guided us through every step of the process and made everything as easy as possible. We weren't working with a realtor yet, so he even arranged a meeting with a local realtor in the Norfolk area. She was fantastic, and they worked together seamlessly throughout the entire process! Phil was so quick to get back to us, answer questions, and was always thorough in his explanations and updates. He worked on several hurdles to get us into the final closing, and went to great lengths to ensure that we were in our new home before Christmas! We really appreciate all of his team's hard work. Phil is an outstanding guy, and we will recommend him every chance we get! Thank you for everything!
The entire VU team is amazing! They make the process easy to understand and guide you through every step. Everyone is friendly, professional and very quick to respond. We had the best experience working with VU and would happily recommend Alex Horn and his team.
I just like to say that everyone that worked with me or that I worked with when above and beyond and I am greatly thankful to all of you very much appreciated
Kris was awesome and a great help throughout this process.
