VU provided outstanding service and assistance through out our purchasing experience,
Rachel and her team made the process simple and manageable. My questions were answered quickly and her solutions were understandable and simple.
Veterans United are great to work with. They will guide you through your home buying experience with ease. I absolutely trusted my team and will definitely use them again and highly recommend to anyone ready to purchase a hone!
The overall process was more tedious than other VA lenders and the appraiser’s they use do not do their jobs. A $700 appraisal still had the VA buyer have to go out and take pictures of smoke alarms.
Response from Veterans United
Hey Marlon,
I’m sorry to hear the process felt more tedious than expected and that the appraisal added extra frustration. VA appraisers are independent and sometimes need additional proof, like photos of smoke alarms, to meet the VA’s requirements. I know that doesn’t make the situation any less frustrating, and I appreciate you sharing this feedback so we can keep improving.
If you’d like to talk more about your experience, please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Top notch throughout the process. The team went above and beyond my expectations.
If your a veteran buying your home for the first time, we recommend Veterans United. They are there to help you get into a home, and make sure its affordable for you in the long run. They are very helpful, understanding and caring!
Absolutely wonderful team to work with!!! 10/10!
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From the first phone call to closing this has been one of the smoothest things I have ever done.
Bobby, Ashley and his team were always available and always to help no matter what came up and believe me, there was a lot that did. There are extremely professional and always available. I see them more like a great friend that goes way out of their way to help. They were always patience, and they were quick to response for me no matter what. Great Team and Great Teamwork
Thank you so much for helping make this dream happen.
