Every time I have used VU for a home purchase (3 times now) I have had a good experience. I have always been given an excellent team to navigate the process. The level of proficiency, professionalism, and efficiency in the process for me always leaves the seller with pending actions and little to no delay for actions on my end as the buyer. Top notch service and communication. My VU team made the purchasing process a breeze (maybe too easy to spend that much money).
A great team
Great customer service. It was really a pleasure working with all the Loan officers. as support personnel, very professional, and always time they respond and easy explanations.
My advice is to use Veterans United and don't go somewhere else for a lender. My wife and I did and had awful experience before coming to VU. Veterans United is everything your looking for in a lender and more.
This was my first time buying a house and the team at Veterans United made it so easy! They made a super intimidating process into something enjoyable. I was informed at every step along the way and all of my concerns could be raised at a single text number which connected me with the whole loan team. I highly recommend Veterans United if you're ready to buy your dream home!
No complaints easy process
Everyone I worked with was amazing
He was very professional and fast.
This was my second VA home loan. My first VA loan experience was a nightmare. The lender was completely disorganized and obstacles were constantly popping up. After waiting at the title company for hours, we just barely closed on our home in time to avoid a severe storm. I was a little hesitant to work with a large company like Veterans United, but Bryan and the team at VU showed me that even though Veterans United is a busy company, they still put their clients first. There isn't a single negative thing I can think of. Bravo Zulu Victor Uniform!
The rate is not the best rate compared to other lender. You can find better opportunities somewhere else.
Response from Veterans United
Hi Danaelle,
I’m sorry to hear you felt your rate wasn’t as competitive as you’d hoped. I understand how important it is to feel confident you’re getting the best option for your situation. We work hard to offer competitive rates for veterans, and I’d like to review your loan details to see how your rate was determined.
You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is here from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and if you contact us outside those hours, we’ll get back to you the next business day.
Veteran's United makes the process of getting a VA loan smooth and not complicated.
Eric Johnson and team made the home buying experience smooth and easy. I will definitely recommend Veterans United.
Yes it was a blessing to meet you all I appreciate your help and support
