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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

412,552

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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5 out of 5 Stars
Would Recommend

Bueno? Bueno? Its the Aguilar's here. We would just like to thank the whole team that made our dreams of owning a home a reality. We can finally call a place we own our home. Matthew Dick is a top notch real estate agent that made the process smooth and easy. Communication was never an issue with Matthew. Candace and Hayley made sure we were educated every step of the way and kept us informed. We could not be happier with their service to veterans like us through the long days and nights. Cheers!-The Aguilars

headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

5 out of 5 Stars
Would Recommend
headshot image of Brett Blythe

Loan Officer: Brett Blythe

NMLS# 2086133

4.5 out of 5 Stars
Would Recommend
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

Veterans United was wonderful! Great experience and showed they really care about the veterans! I had a bumpy financial past, but they saw the potential in me and took me under there wing. Thank you Veterans United!

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
Photo submission from John S.

Honestly, I was a little skeptical at first when they contacted me, but Veterans United has been professional at all times and has made it easy for me to buy a home. They have been there for me the entire time to answer my questions and ensure I got a good deal.

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

0.5 out of 5 Stars

get rid of reed

Response from Veterans United

Hi Juan,
I’m really sorry to hear about your experience and I appreciate you taking the time to share your feedback. It’s important for us to know when we’re falling short so we can address it and improve. I’d really like to have our Client Advocate team take a closer look at what happened here and see if there’s anything more we can do to help.

If you're open to it, please reach out to us at 1-800-212-5200 or email ClientAdvocate@vu.com. We’re available Monday through Friday from 9 a.m. to 5 p.m. CST, but feel free to contact us anytime.

4 out of 5 Stars
Would Recommend
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend

I was hesitant about VU at first. I felt that whenever I googled VA loans I was bombarded with VU advertising and that I would most likely have an okay at best experience. I was very wrong about that and I had an amazing experience with VU and I feel I owe that all to the amazing loan team I had the pleasure of working with. Anne Kuster was an absolute dream and got us to the finish line in record time (even with an ROV) and I already know who I will be contacting when it comes time to buy another home in the future. I cannot thank them enough for their commitment to their work, their knowledge, and their willingness to get you into a home.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

4 out of 5 Stars
Would Recommend
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
Would Recommend
headshot image of Greg Pell

Loan Officer: Greg Pell

NMLS# 1985720

5 out of 5 Stars
Would Recommend
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars
Would Recommend
Photo submission from Andrew A.

Highly impressed throughout my entire loan process. The most competitive interest rate that I could find, and probably the best service I could ask for. The team that worked on my loan handled everything in a timely manner, and ensured all issues that arose were handled efficiently and promptly.

headshot image of Brendan Wilson

Loan Officer: Brendan Wilson

NMLS# 362532

3.5 out of 5 Stars
Would Recommend
headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

4.5 out of 5 Stars
Would Recommend
headshot image of Marina Chiodini

Loan Officer: Marina Chiodini

NMLS# 2413165

5 out of 5 Stars
Would Recommend

I didn't know what to expect from this, my first home buying experience but the team at Veterans United erased any fears I had. They outlined the process and laid it out. All I had to do was what they had me do. I appreciated the advice given and the gentle nudges to keep me heading toward the finish line and we finally made it. I've got keys!

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend
headshot image of Joseph Sepulveda

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Veterans United Home Loans is the best finance company we ever used. We finance a home with we them and our loan officer John Schnurbusch worked hard did a great job to get us a great rate. We did two refinances with our home through Veterans United and requested John to handle both of them each time. Again, he did a great job getting rates we were comfortable with. We recommend Veterans United Home Loans for any Veteran looking to buy or refinance a home. Thank you John!Stephen and Sharon Thompson

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

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5 out of 5 Stars
Would Recommend
headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
Would Recommend
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

4 out of 5 Stars
Would Recommend
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend
Photo submission from Larry B.

Fantastic company to enjoy the process of buying a home with. Sam Yoo and Ryan Bogart are very personable and understand the stress of buying and its process. Day or night, early or late, they were there to answer even the stupidest questions. Very, very happy with Sam and Ryan, and after several attempts (over 14 months) to buy a home with failure, they stuck with me. Finally.....success. Thank you

headshot image of Sam Yoo

Loan Officer: Sam Yoo

NMLS# 149705

4.5 out of 5 Stars
Would Recommend
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

Thanks to everyone,

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

4.5 out of 5 Stars
Would Recommend
headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

More Reviews

See all 412,552 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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