Letter of Commendation. Nikki Cravens , Celina Mowrey, and Diana Ess are the epitome of professionalism! Their vast knowledge was evident in guiding me through the home buying process and answering all my questions. Exceptional customer service. Whats more , their expertise
and friendliness was incredible and made this journey smooth.
Indeed , I am incredibly grateful and extremely satisfied with the 5 star service I received from Nikki Cravens, Celina Mowrey, and Diana Ess!! They are indeed an asset to Veterans United ! Thank you all for everything.
Sincerely,
A happy Army Veteran.
Edgar Keller
Great job
Our experience was great. Cal Thompson and the whole crew at Veterans United communicated with us at all times. They always let us know when they needed something. They treated us like we were family and our time was valuable and went out of their way to make things happen in order for us to get our home. Lyndsey with Heartland Properties - we couldn't have done it without her hard work and dedication and devotion. She stuck by our side to the end. Her communication with us was awesome. We couldn't be happier and all her team work paid off in the end. The hardest part was saying goodbye to her and Veterans United.
Very easy process.
World class professionals! Excellent communication, very timely execution of documents and an intuitive application to assist the process(MyVU). I was able to close in 2 weeks! The idea of purchasing my first home was intimidating for many years. If I had known that I would have a team like this in the trenches with me. I would have done it much sooner. I will absolutely recommend to friends and family! Thanks so much Mike, Brittany and Noadiyah. Keep up the great work 🫶
It was very stressful after we signed up on buying the house. Thanks to Mike and the rest of the staff. They were very helpful and patient with us.. They did a wonderful job. Thank you, again.
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Sam and the team were great. Cooper was my first point of contact, and he did a great job welcoming me and making me have faith in the company.Overall great communication. Easy to contact. Portal is simple to use. 10/10.
Very timely, and great people working with you through the home buying process.
Everyone was very courteous and helpful with anything I needed or asked for. The portal makes it so easy to go through the process I felt no stress or anxiety throughout the whole process because of the people on my loan team.
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Nate and Connor,Taylor and the rest of team did a fantastic job to get us into our house. We just can't say or thank them enough for all they did.
The entire team from start to finish were awesome!
You guys are efficient and thorough! Plus, you all really care about helping veterans.
A+ SERVICE. Would highly recommend it to anyone who asked.
If you follow the instructions the process will be easier. The team i had was awesome. I thought homeownership was out of reach but the experience of VU made it happen.
My loan team and the realtor they found for me could not have given me a better home buying experience! I have purchased two other homes in the past and I have to say, this was the best process I have experienced! Even when we hit bumps in the road, the team was there for and my realtor played ball for me the entire time! Erica, Hanna, and the rest of the loan team were extremely informative and supportive, checking in every step of the loan process. Frank Roscoe, my realtor, gave us an absolutely amazing experience and ensured we ended up in the home we fell in love with!
Thank you so much to my loan team and my realtor!
- Lauren
Phenomenal experience with my VU team. Everything went very quickly and extremely smooth. Not a single issue and they handled everything.
