Cooper, Amber and Kayla did a phenomenal job assisting me with the purchase of my new home. Especially with the time crunch I had. They made everything very smooth and simple for the home buying process. Would definitely recommend working with this team.
Overall the process was pretty smooth. We liked the dashboard with the to do lists as it allows for tracking the completion of requirements.There were a couple of times where it seemed that the team was not fully communicating with each other. For example, the appraiser identified some things that needed to be fixed, but our realtor only received page one of two pages, which caused some last minute scrambling to re-inspect and finish those repairs. Another was employment verification; it was not clear initially what was being requested, and when underwriting finally made clear what was needed it was a few days before closing. Again, loved the process and the team, but I would improve internal team communication to ensure each person knows what needs to be requested from the client.Will recommend and use VU again if offered the chance.Kyle was awesome by the way!
From beginning to end the process was seamless. Very easy to work with and get in contact when needed. They have perfected the loan process when one has to work from a distance.
I'm very grateful to the team that I worked with! However I do have a small compliant, with the home insurance section of Veterans United. First I'll go over the home inspection, then I'll go over what almost killed the deal of the home. : Initially when the home was inspected, the report said that there was aluminum wire, and some how this got translated into aluminum wire in the house. After doing some talking my realtor,, she had an electrian look at the house, and found out that the aluminum wire was not in the house, but home insurance of Veterans United wouldn't except that. So did some talking with my realtor, and she talked with the electrician. The electrician (after a bunch of back and forth) finally said that the aluminum wire was only one wire, which was coming from the meter to the pole, it was in good condition, correct size, and that this was normal. However home insurance section of Veterans United still would not expect that.. This caused a lot of unessery stress, and depression on my part because I thought I wouldn't get the house because of something that is considered normal!
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I wish that I had known about Veterans United earlier. Better late than never .
The team I worked with was amazing and made it a very quick, easy process.
I am beyond satisfied with the team that guided me through the home buying process. A huge thank you to Carrie Freeman and team!! This extends to My Real estate agent Vernon Walts. Thanks team!!!
I can’t say enough about the Veterans United team! They took us through finding our forever home to closing in less than six weeks. The VU team of professionals took care of everything, they made the process so simple and stress free, I even signed nearly all my documentation online. Two weeks out from closing we asked if they could move the date up so we could move in on Veterans Day and they made it happen. This Veterans Day is even more special for me and my family because of them. Thank you for everything team VU! I would highly recommend Veterans United to any Veteran looking to buy a home.
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Getting our paperwork ready and all the items needed helped us get ready. Brian was able to help us from start to Closing on our dream home in less than 3-1/2 weeks. We treated them as professionals and they were able to process everything and answer all questions almost immediately.
Veterans united, they will push you over the goal line when others leave you standing at one yard line. Thanks again, veterans united ☺️
Excellent service, smooth and easy buying experience. Would recommend to anyone.
The team was great. Everything was made quite easy and I didn't have to do much other than work with a realtor and find a place. The goal was to get a house before winter and that was accomplished! Things were explained well and boy, do you guys work fast. Would recommend to any veteran looking to get a home
