The whole team made it much easier for me to navigate this process and I appreciate them so much.
Jon and his team are the best people to work with. They always checked up on us and help us when we needed them. He was available via text at anytime and just, just outstanding person to work with. I am going to recommend my whole family to Jon!!!
Working with Josh and his team of Tony and Billy was such a satisfying experience. Their knowledge of everything was welcomed. It could not have been an easier process. They were always available with our questions and always had the answer for us. We would recommend United Veterans Home Loans to any veteran and family. We are very grateful and blessed to have had them to help us to purchase our new home and start the next journey in our life!!
VU Made buying our first home easy and straightforward, the to-do checklist online really helped us in knowing what was needed and when.
This is our third time using veterans United they had been extraordinary with our past experiences and our current one. Mr Blake Crutchfield and the team are the best hands down our family thank you and the team very kindly Thank you so much for everything. 😇🙏😎🥳
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Dalton made everything streamline and professional and was always there for me. My family, realtor and lawyers always raved about retaining him as my loan officer and about his performance.
My team was outstanding, they were great and above and beyond to help me and my husband thru the process. There were times I felt confused and frustrated but they helped me through it all. The process was amazing easy and we got through it with ease. The house is fantastic, the terms better than we expected, and we got it done just in time to celebrate our 49th anniversary in the new house. I can say that I am now on a new journey to enjoying my life in town and having neighbors again to celebrate all the holidays coming up. Thanks to Austin, Josh, Shanna, Rachael and everyone else in my VA family. It has been a pleasure working with you guys and have a blessed day.
I came, I saw, I conquered! VU offers exceptional service and makes home buying for first timers a smoother process. They help you every step of the way and would go beyond to make sure you are ok. Thanks to my loan officer Sam Yoo, Ryan Bogeart and everyone that worked with me through out this process. It was a pleasure and an honor.
The only issue I have is updates on increase of payment. We went from getting 1k back to paying 3k at close. I get it is going to change. A call or text would be great. Other than that. Todd doesn’t play. He will get you in a home. We started aug 24th looking at a home we wanted. He got us in there by September 25th. Thank you Todd and your whole team.
Tim and my Veteran’s United team were OUTSTANDING from beginning to end. Matter-of-fact, this was my second time working with them. I would recommend Tim and his outstanding team to anyone. Give them all a raise! Thank you all for making this home buying experience possible and oh so easy. Job well done! SFC (R) Brady A. Stewart.
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I can say a loud, I am happy I made Veterans United my choice to purchase my home. I was treated like royalty every step of the process. I would recommend this program to all who take advantage of what they have to offer. Thank you.
I might recommend veterans united if I knew more. I have purchased several homes in my lifetime, but I have never, ever been drug through the ringer proving anything and everything about my life, my service, my finances, and producing documents to prove everything. I might have achieved a bit of a lower interest rate on my loan, but I had to pay $129.00 to dig up documents from the V.A. to produce proof of my service. I am 75 years old with an excellent credit rating, but I felt like I was a second rate citizen with serious problems in my past. I am told all these requirements were due to the V.A. If so, I feel sorry for our veterans who have to travel the same path. I will never attempt another V.A. Loan, and I would not recommend it to any one else. If Veterans United were not at fault, then I can give them a thumbs up for their efforts. Anyway, I feel abused by the process.
Response from Veterans United
Hi Gary,
Thank you for your service and for sharing your experience so openly. I’m truly sorry to hear how discouraging the process felt for you. Having to track down so many documents and feeling like you were being questioned at every turn would be exhausting for anyone, and I regret that it left you feeling disrespected instead of supported.
Even though some requirements do come from the VA itself, I know that doesn’t lessen the frustration of going through it all. Veterans deserve to feel valued and respected throughout the homebuying journey, and I’m sorry that wasn’t the case here.
My team would appreciate the opportunity to listen if you’d like to connect directly. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
Casey, Angie and the team were awesome in processing my loan. They kept me informed through the entire process and were quick to respond to my phone calls and emails. Also I loved the welcome mat they sent me after the loan was completed.
I had a team that helped me through every part of home purchasing. They kept me on top of things & were very pleasant.all in all a great experience!
Smooth process-! Recommend highly! Thank you for the opportunity of owning a home!
