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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
452,592 reviews
625 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 452,592 unfiltered reviews

Starting on Page 412 of 15,087. Return to Page 1

5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars

Tyson was great to work with. He is very responsive and patient when it comes to explaining things you do know. I'd recommend anyone to work with his team!

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

4.5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars

The entire experience was fantastic. I was assigned a team that was available 24/7 to answer questions, support the agents, support title company requests, home inspections, insurance, and moving utilities.
A lot goes into this process, and unless you have a team that executes these with efficiency, then you will be holding the bag and stressed out.
Buying a home is a BIG deal; it's the most expensive purchase of your lifetime, and if that goes sideways, well, I am sure you can imagine the mess.
Big shout out to Mason and team, I highly recommend you request Mason as your Loan Officer, silky smooth!
Veterans United, Veteran Approved!!

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Photo submission from Branden S.

Those concerned about the time frames of a VA loan need not to worry. I know experiences may vary, but my entire process; from getting my pre-approval was 35 days. That is including things that were out of Veterans United's control. Otherwise the timeframes could have possibly been even less. Thank you again Chrystal Franks, her team, and Veterans United.

headshot image of Chrystal Franks

Loan Officer: Chrystal Franks

NMLS# 1661479

5 out of 5 Stars
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

Portal makes it easy.

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars

Amazing loan team and extraordinarily helpful with everything the whole process

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

4.5 out of 5 Stars
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

4.5 out of 5 Stars

The appraiser dragged his/her feet to the absolute end and then claimed "technical issues" which delayed closing by a day. Not much but with our timeline, we really could have used the day.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

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5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

4 out of 5 Stars
headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars

My team was quick and timely, answered almost all of my questions immediately. It was a stressful process, being my first house, but my team made it so much easier. I especially appreciated the Home Concierge. If I hadn't know anything about where I was moving his expertise would be especially valuable. I feel like I underutilized his skill set. :D

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Photo submission from Thomas L.

I just want to personally thank my whole team for getting me through this process and helping me achieve a better life. I will forever be grateful to everyone involved.

headshot image of Brad Cone

Loan Officer: Brad Cone

NMLS# 836930

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

From the first call on Saturday night at 8:30 PM just a minute or so after entering info online until closing, This team is the absolute BEST!!!! Huge shout out to Aaron Swanner, Cara Belcher, and everyone who worked on this team. We were totally impressed and super blessed by you ALL!!!. Way to go TEAM! You made our dreams come true. THANK YOU SO MUCH !!!

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

4 out of 5 Stars
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars

Kevin and his team have helped my family into a home twice now and I wouldn’t have it any other way. They are the only ones I trust. They are professional and honest. They help answer all my questions and find me the information I need so fast!

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

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Experience first-hand why 359,964 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

4 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Photo submission from Timothy C.

My wife and I worked with Veterans United to purchase our first home and really can't say enough good things about it. They are knowledgeable, personable, patient, and incredibly generous with their time. They answered every question and explained every form and every part of the process clearly and thoroughly. Buying a home is challenging, but working with Veterans United made it as painless and straightforward as possible. We highly recommend them!

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars

While we had a few bumps near the end, mostly due to our very unique situation, we are so happy that veterans United was able to get us into the home we loved. Would definitely recommend to more people in the future.

headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars

I have never been so impressed with a company and my POC, Cara Musick. Not to downgrade anyone, but I've been with USAA for 22 years. Seriously, if you had an opportunity to work with someone who is a professional and a company that makes it so easy to get a loan, even though I have an over 800 credit score, other banks and lending institutions kept making it difficult. Veterans United did the exact opposite.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

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