Everyone who worked with me to make my dream home possible was amazing! I highly recommend everyone! Thank you so much for making it happen!
I had a lot of obstacles that kept coming up and they helped me every step of the w a year. Great team
Quick and personal service throughout the whole process.
Craig Anderson and his team did an awesome job putting our loan together. Craig ensured us that he would walk us through the entire loan process. If we needed assistance with explaining documents or just getting updated status checks, the team always responded within a reasonable amount of time. I would definitely recommend Craig Anderson to any service member who needs a home loan. Let him help you get qualified and approved.
Exceptional we had a few disappointments on seller side, but our team with veterans united helped us through it and we finally found our house. They definitely stood by us. Thank you
The process was handled efficiently and everyone was friendly. Third house purchased with VU!
, Mike was always available for my questions and responded in a timely manner to my emails and texts
As a 68 year old Vet having never using my VA loan benefits before, I was a bit skeptical on what to expect...sure glad Bobby Moss answered the phone when I called in. He made the whole experience worry free & walked us through everything. Bobby & his assistant, Jennica, are true professionals & have the perfect personality & temperament to be working with our Veterans...CONGRATS to team Moss/Gomez!!!
Veteran's United helped me in every step of the way, to helping build my credit, pre-approval, to closing. I cannot be more grateful than I am feeling right now, so thank you!!
Highly recommend! Unbelievable how smooth and quickly everything was accomplished with unbeatable customer service.
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too be honest it was difficult with changing loan officers and tgen both my loan officer and my loan coordinatorbwent on vacay in thr same critical week, jist lack of communication overall was very poor
Response from Veterans United
Hi Nicole,
I’m sorry to hear how difficult your experience was with the changes to your loan team and the timing of their absences during such an important week. I understand how that, combined with poor communication, would make the process far more stressful than it should have been. That’s not the experience we want for our borrowers.
I’d like the opportunity to review your file so we can better understand what happened and address your concerns. Please reach out to my team at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we’ll respond the next business day if you contact us outside those hours.
Excellent easy and pretty quick
Communication is a very important part of the entire process and I always felt like I was in the know. From updates to where I stood in the loan process, there was always an open channel of communication.
We appreciate the ability to buy a house without the stress of worrying about a down payment and mortgage insurance. Our loan officer and everyone we coordinated with was always friendly and helpful. Having access to the app made things super smooth and efficient too!
Veterans United made my process of me purchasing my first home easy, and low stress, for that I am grateful.
They made the process so easy.
