The process for buying a home was not as grueling as I thought it would be, and I believe a lot of it had to do with the Veterans United team.
I’ve always heard horror stories of the housing buying process but Shawn and Zach made the process seem less and fast. Best service I could have asked for.
Though it was long and arduous Johnny and Katlyn were a blessing.
Communication is a very important part of the entire process and I always felt like I was in the know. From updates to where I stood in the loan process, there was always an open channel of communication.
The online site and the app made everything so easy
And so would my realtor!
Very straight forward and simple home buying process for a first time home buyer. They made the process easy for us to understand and communicated every step of the way. They even sent us a gift basket including toys/treats for our pup that we only mentioned once! Between their easy process and Nico's attention to detail, we couldn't have asked for a better experience from this team!
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Tim Tallis is very dedicated, and his professionalism is out the roof! Along with the whole team that stock with me until the end of the home buying process. The team assisted me in every possible way I could have needed, and answered every question I had. I had a great experience. A big THANKS. I Would definitely recommend Veterans United.
This was our first home buying experience. Neil and the Team made everything smooth and easy. We got everything we wanted and a few things we didn't even know we wanted. It has been an awesome experience!
Veterans United had patience with my family as we navigated the road to home ownership and immediately picked up where we left off after our initial difficulties. I am extremely satisfied with our experience.
Agent was always gone. I would email, she would never answer and when I asked why she said rudely, "I can have time off you know".
Response from Veterans United
Hi Frank,
I’m sorry to hear about your experience. Not being able to get timely responses when you need answers during the loan process is frustrating, and it’s even harder when the interaction leaves you feeling dismissed. That’s not the kind of support we want veterans and their families to experience here.
I’d like my team to learn more about what happened so your concerns can be fully heard. If you’re open to sharing, please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com. We are available from 9 a.m. to 5 p.m. CST, Monday through Friday.
Veterans United has been a pleasure to work with. I am still in awe at how smooth the process has been. Starting from my home loan consultant Mr. Brian Schmidt, who made this process possible to my talented home loan team. This organization is a true blessing. The ability to be able to keep track of the status of your loan online, professionals with military background and knowledge is an added plus.
Daren Bodine and his team were excellent. Great communication throughout the entire process. I was being impatient wanting to move into the new house and they all delivered. Started with a 5 September close date and ended with a 21 August close date. Very happy homeowner
The prices absolutely amazing through our entire process. We couldn’t be happier with the services and knowledge. They made everything so easy and made sure we understood everything and stayed in contact through the entire process!
