The whole team made my experience super smooth and pretty fast paced. If there were any hold ups it was on my end!
The process was so smooth and Sheldon was great.
Truly disliked the back and forth and lack of clarity in what was needed
That left a bad taste in our mouths and will be what I remember about veterans united
Response from Veterans United
Hi Bryan,
I’m sorry the process felt unclear and left you with a negative impression of us. The back-and-forth you described sounds frustrating, and I understand how that could overshadow the rest of your experience. If you’d like to talk more about what happened, our Client Advocate team is here for you at ClientAdvocate@vu.com or 1-800-212-5200.
JB and his team of professionals were more than I had bargained for! They constantly communicated where I was in the process and made it easier than I could have ever imagined! They are all top notch without a doubt!
Communication is a very important part of the entire process and I always felt like I was in the know. From updates to where I stood in the loan process, there was always an open channel of communication.
Great job everyone. We appreciate everyone walking us through the entire loan process. Once again thank you very much!!
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It was such a smooth and seamless experience working with veterans United. Jake was particularly responsive and really took the time to explain all the parts of the process and walk us through everything that we needed.
Veterans United is easy to work with and determined to get you into the house of your dreams!
Veterans United had patience with my family as we navigated the road to home ownership and immediately picked up where we left off after our initial difficulties. I am extremely satisfied with our experience.
As a veteran, navigating the home buying process can feel overwhelming-but working with Veterans United completely changed that for me. From start to finish, they were absolutely excellent!They kept me informed at every step, returned phone calls promptly, and responded to emails in a fast and professional manner. Their communication was top-notch and I never felt left in the dark about what was happening.They truly understand veterans and go above and beyond to make sure everything is handled with care and precision.I highly recommend Veterans United to any fellow veterans looking to buy a home-you'll be in great hands.
Everyone was great and the process was fairly smooth.
The team we worked with was outstanding and very helpful with our loan for our new home.
Rachel and Wendy were great! Thank you so much for helping me through this!
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Shannon and Elizabeth, and the rest of the Veterans United team gave me outstanding service. As a first time home buyer, the process was stressful and overwhelming at times with the exception of the Veterans United team. Shannon and Elizabeth always answered my questions immediately and made the transition smooth and comfortable. I could not have imagined a better team to help me in this process and I am extremely grateful. I plan on going through Veterans United again in the future and will highly recommend them to others. Bravo Zulu
Lending team was great easy to get a hold of and pro active on moving cost discounts and support for to dos great job !!!!!!:)
My team really went the extra mile when the seller wasn't very forthcoming about information on my new home. They even went as far to call the owner of the company about construction issues ensuring the house passed inspection so we could close the next day. The entire process was first rate. Highly recommended.
Veterans United has been a pleasure to work with. I am still in awe at how smooth the process has been. Starting from my home loan consultant Mr. Brian Schmidt, who made this process possible to my talented home loan team. This organization is a true blessing. The ability to be able to keep track of the status of your loan online, professionals with military background and knowledge is an added plus.
This was the smoothest home-buying transaction I've ever had (out of the 7 so far). I could literally have bought the home all on my phone. The team of professionals at Veterans United are all TOP NOTCH customer service reps! In a world where customer service seems to be a thing of the past, you will be excited to find out that all the "good ones" left and went to Veteran's United. Friendly (And I mean very friendly) service combined with knowledge and experience seem to be their mantra.
Definitely will recommend to all, the team was great from beginning to end and made it a stress free experience for a first home buyer
