This was, hands down, the best experience I’ve had purchasing anything, especially a home. The ability to do everything through their app was a major plus. It was very easy to navigate, very straight forward, showed you exactly what they needed and even where to sign. The team that worked with me was phenomenal! Everyone was very patient and extremely kind! I can’t recommend Veterans United enough!
Our home buying process was far from normal and took almost 600 days (by no fault of Veterans United), but Veterans United (Rachel) stuck with us the whole time and made sure we didn't get lost or forgotten.
Veterans United has been the easiest lender to work with, they are responsive, have great communication, and have made this home buying experience seem so effortless.
Communication is a very important part of the entire process and I always felt like I was in the know. From updates to where I stood in the loan process, there was always an open channel of communication.
Very friendly and professional. Answer questions and returned calls and emails quickly
Aarron was most knowledgeable in helping us get our VA Loan and keys and Dustin!! I have already recommended these guys to many brother and sisters at arms! Thank you for making it non stressful for Tammy and I!!
Veterans United made this process so easy and all the staff was exceptional! When we buy another house we will go through them. They made the process sooo easy and NOT stressful!
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Veterans United had patience with my family as we navigated the road to home ownership and immediately picked up where we left off after our initial difficulties. I am extremely satisfied with our experience.
Heather, Scott, Ally and the rest of the team are the best! They made the loan process easier than I could ever imagined. My daughter recommended Heather to me and it was the best thing she could have done for me. They make you feel like family. That’s so important to me.
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This is the third time I have worked with Veterans United and Joel and his team specifically. I cannot say enough positive things about my experiences working with Joel and VU. They streamline processes to make things simple and keep you organized. The ongoing support throughout the life of your mortgage is also top notch. I highly recommend Veterans United to anyone in the home market, especially wanting to use a VA loan.
Veterans United has been a pleasure to work with. I am still in awe at how smooth the process has been. Starting from my home loan consultant Mr. Brian Schmidt, who made this process possible to my talented home loan team. This organization is a true blessing. The ability to be able to keep track of the status of your loan online, professionals with military background and knowledge is an added plus.
The team was pretty easy to work with. I can't say much about "how good" of a loan I got compared to other places because I didn't shop around. What I can speak to is that the team on my loan was very communicative and fast. Jason Bals, Andrea Wiese and Megan Staszcuk were great to work with (if I firgot anyone my apologies).They always got back to me in a timely fashion, talked me off the stree ledge when I reached it during the process and talked me through the things I didn't understand. The app made it pretty easy overall to accomplish everything required of me.I also have to say they do pay attention to the reasons you give for moving LOL! My housewarming gift included an item that told me they were most definitely listening when I voiced one motivating factor in moving. My real estate agent found it hilarious as well and said she'd never seen a lender send a gift like that!My experience going through the loan process was pretty smooth and based on that and the team I had, I would recommend Veterans United for that reason for sure.I will forwarn that if you're looking in less common more rural areas, some of the assistance offered by Veterans United may not be available to you. I'm in a more rural Midwestern area so some of the offered discounts as far as moving resources weren't really something I could use. We're kind of used to that being the case around here though! Anyways! If you're looking for a pretty straightforward process, with a pretty user friendly app, and just want to get things done these guys will definitely help you do that!
