Everyone is so friendly and helpful! I am old and not always update on how things work today. They are very knowledgeable and were patient with me.
They return call and reply to email.
Thank You
Initially my assigned representative from the corporate office kept changing / swapped out. However, after I was assigned to Jennifer from the local office, everything went a lot more smoothly and speedy. I really appreciate the efforts of Jennifer and her team,especially how accesible she was.
I worked with Jon, Paige, and Max. They were amazing! They made sure I understood everything that was happening and walked me through the entire process. It was so helpful to have the MyVU app and the videos that explained each step. I’m so happy with Veterans United.
If you follow the instructions the process will be easier. The team i had was awesome. I thought homeownership was out of reach but the experience of VU made it happen.
The entire team was great, responded quickly. I never felt overwhelmed
Nate and Brian were like a dynamic duo throughout my experience. As a first-time homeowner, I truly appreciated how they took the time to clearly explain the terms of my loan and walk me through every step of the process. They were incredibly responsive—whether by email, text, or phone call—and always available whenever I had questions or needed support.
We couldn’t be more grateful for our amazing team! Scott and Ashley made everything so easy for us first time home buyers to include the challenge of coordinating everything with us being all the way in Germany. We couldn’t thank you these guys enough! 10/10 !!!!
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You get help all through the process these guys will guide you and quickly thumbs up
Travis was great, I had a bit of an extended and odd situation and the service never wavered. He really made the process so much easier and easy to understand for a first time home buyer. Hailey was great and very efficient as well!
They were great to work with covered everything!
I highly recommend Veterans United Home Loans. They extremely helpful and provided guidance through the entire process. I was always updated on each step and what to expect next. Thank you Veterans United.
Easy process, up front realistic quotes and superb customer service.
Heather and the team at Veterans United were total pros. Proactive communicators and terrific partners in the process. The portal was user friendly and our title company loved it, too. Would definitely use them again or recommend to others looking for a VA loan. -TIffany C. and Erik O.
This was my first homebuying experience, and I couldn’t have asked for a better team than Todd and Shayna and the entire Veterans United group. From start to finish, the level of professionalism, communication, and genuine care they provided to my family and me was truly exceptional.What stood out most was the personal attention—they didn’t just guide me through the process; they invested in it. Every question was answered, every step was explained, and at no point did I feel like just another transaction.By the end of it all, I wasn’t just walking away with a home—I was walking away feeling like I had built real relationships. I’ll genuinely miss working with this team.Without question, this is one of the best teams I’ve had the pleasure of working with in any capacity.
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Mr. Sepulveda was excellent throughout the entire process. He and his team answered all inquiries and they did a great job of keeping us informed every step of the way. The entire process went very smoothly thanks to Mr. Sepulveda and folks over at Veterans United. I highly recommend!
They did a great job closing on my house on time.
Mike was very knowledgeable and courteous throughout my entire homebuying process! I appreciate that not only was he professional but had a personality I felt I could identify with. Great point of contact to deal with!
Veterans United is really good at what they do. My experience with them has been nothing but positive.
Brent and Julie were great. We had worked with Brent before, so when we made the decision to refinance we called him directly.
The overall process went super smooth: from getting my quote to close there were little to no issues and the team helped me the entire way. Ryan truly helped me the entire way and I couldn’t ask for a better loan officer.
