Never again
It was a great experience working with Mark and his team. Mark was easy to talk to and understood exactly how to help me. This was my fourth time purchasing a house and this was the easiest transaction from start to finish thanks to Mark Manos. I wholeheartedly would recommend Mark to everyone I know in the future.
It was great working with the VA a lot of paperwork on yours on my side but they were awesome to work with
Don was great! But his support staff is very hard to reach. Communication was difficult to say the least. They have phone numbers listed but Don was the only one who answered his phone. Otherwise very easy process.
Communication is a very important part of the entire process and I always felt like I was in the know. From updates to where I stood in the loan process, there was always an open channel of communication.
The entire loan team that has worked with my wife and I from our initial closing to helping us refinance for a lower interest rate, everyone I’ve worked with has been outstanding.
I can’t thank Joseph Sepulveda and his team at Veterans United enough for the exceptional job they did in helping me secure my loan. From start to finish, they guided me through the process with patience, professionalism, and genuine care. Every question I had was answered quickly, and they made what could have been a stressful experience feel smooth and manageable.Because of their hard work and dedication, I am now in my dream home! Joseph and his team went above and beyond to make sure everything was handled the right way, and I felt supported every step of the way. If you are a veteran looking to buy a home, I highly recommend Joseph Sepulveda and the Veterans United team—they truly deliver on their promise.
Ready to see for yourself?
Experience first-hand why 357,153 homeowners give us a perfect score!
Everything was great except for the insurance part. I would give it a zero. The VU representative in the first call was abrasive and condescending. He also stated in emails and in the call that he had 5 quotes but would only show me or discuss one company. That is not a choice. That is VU pushing a specific company on me.
In the 2nd call, he initially acted as if he did not know I had selected another carrier. When I told him this, he became rude and aggressive and challenged me on the company and price I was going to pay the other company. First, that was none of his business. Secondly, if it is VU policy to share that with your insurance person, that should be disclosed up front versus attacking me on my choices with what he thought he knew about my choice.
If he were my employee, he would be fired immediately. His behavior negated the entire VU experience.
Veterans United had patience with my family as we navigated the road to home ownership and immediately picked up where we left off after our initial difficulties. I am extremely satisfied with our experience.
Veterans United is extremely well run. The process was organized and easy to follow with a portal that helped maintain it all. It was an organized, efficient, well run process for getting everything needed for underwriting while understanding the steps along the way. I would highly recommend Veterans United to others looking to purchase a home.
Kaimiloa was very helpful along the way. He was clear about any issues or questions I asked him.
The process was very easy and stress-free.
Ready to see for yourself?
Experience first-hand why 357,153 homeowners give us a perfect score!
Yes very helpful
Sam and his team are the best
Everything went great
Veterans United has been a pleasure to work with. I am still in awe at how smooth the process has been. Starting from my home loan consultant Mr. Brian Schmidt, who made this process possible to my talented home loan team. This organization is a true blessing. The ability to be able to keep track of the status of your loan online, professionals with military background and knowledge is an added plus.
Great and fast
I highly recommend Veterans United to family and friends. My wife and I could not be more thankful with how helpful VU has been for us and our first purchased home. Everyone involved has been extremely reliable.
