Maggie has been wonderful from start to finish. Nikki has been wonderful keeping an eye on everything for me as well. The whole team really has been outstanding.
My advice is to use Veterans United and don't go somewhere else for a lender. My wife and I did and had awful experience before coming to VU. Veterans United is everything your looking for in a lender and more.
My experience with Veterans United was absolutely exceptional from start to finish. The entire team went above and beyond to make the home loan process smooth, clear, and stress-free.
My loan officer, Matthew, was amazing—extremely responsive, knowledgeable, and always willing to communicate and answer questions promptly. He made sure I understood every step and felt confident throughout the process.
They take care of me, and help me trough all the steps, fantastic service
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I thought the paperwork was ok and not too cumbersome. It all went very smooth for us. My only issue is I thought our interest rate was a 1/4% too high for a veteran with my credit history.
This was my second VA home loan. My first VA loan experience was a nightmare. The lender was completely disorganized and obstacles were constantly popping up. After waiting at the title company for hours, we just barely closed on our home in time to avoid a severe storm. I was a little hesitant to work with a large company like Veterans United, but Bryan and the team at VU showed me that even though Veterans United is a busy company, they still put their clients first. There isn't a single negative thing I can think of. Bravo Zulu Victor Uniform!
Everyone was exceptionally helpful throughout the entire process! Not once did we feel lost and unable to figure out what we needed to do next. We were paired with an amazing team to help us buy our home.
*-Dan Hopkins has helped us re-finance our house 2 times and both times he and his team went above and beyond to see us to the finish line. I would recommend Dan and his team to anyone wanting to re-finance their home.
My experience has been a breeze with Veterans United! Having Celina and Dustin in my support group made the process even easier! This statement doesn't even summarize the support and direction I've received from them! I would definitely recommend Veterans United!
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She communicated well and made sure to send updates. She also called me back and responded quickly.
