The home buying process started out to be a total havoc in the beginning. The team that Veterans United used to assist my family made the experience very easy. Overall, they were extremely passionate about assisting my family with the home buying process.
I can not express how grateful my family and I are for having your personnel help us.
Thank you very much!
Excellent and effective communication! I felt welcomed when joining the Veterans United family. There are many things I regret in my life, but going with Veterans United is not one of them! I do 1,000% recommend Veterans United!
By all means contact John Lyman at Veterans United if you want an easy stress free home buying experience. He is a No B.S. Loan Specialist that definitely works for the people!
Thank You from the Furlongs.
I am extremely grateful for the team I worked with and how much effort was put into getting us our dream home
Literally felt like I was everyone’s first customer and nobody ever did this work before. More concerned with selling personal loans and making commission than closing on a house.
Response from Veterans United
Brion,
Thanks so much for your feedback. I'm incredibly sorry your experience didn't measure up to the level of service we're committed to delivering you. Our Client Advocate team is here to discuss how things went in more detail and we'd like to learn more. Your feedback gives us the insight necessary to take proactive steps for improvement with the appropriate loan teams and training managers on the floor.
We hope to hear from you soon and wish you the very best in your new home just the same.
Sincerely,
Kendra, Client Relations
It was an absolute pleasure working with Allen. I really appreciated his knowledge about the loan process and he didn’t make me feel less than. He motivated me to not give up and don’t give up on my dream to own a home.
I am so fortunate to have been gifted a team as great as yours. ESPECIALLY in this market where there is nothing but pessimism. The VA homeloan team handled business and never lost faith.
Justin and Taylor are the absolute best!! They are both so helpful, always available, knowledgeable, and upbeat. Their expertise relieved most of the stress we were feeling. We wholeheartedly recommend using them and Veteran's United. They saved us a lot of money and guided us through the process of purchasing our home.
Levi, Sarah, Jenny and the rest of the Team were always available, on top of everything and made it a smooth process over 6 months while trying to get an offer accepted in this cash investor heavy market. I would work with them again in a heartbeat.
They are pretty quick with answering questions and putting out information you need
