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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,246

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 428,246 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Pull the trigger and go with Veterans United. You get more than a Loan Agent, you get fantastic help and guidance - and… you get more for your money, too! Super easy to navigate their website and I never had a problem getting questions or concerns answered.

headshot image of Joel Grisamore

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

I would fully recommend Veterans United they listen to my needs and take pride in their business of refinancing homes, they introduced me to their team of specialist that take care of each step in the refinance process from start to finish, and most of all give you the best rates available for all veterans like me, NO BULL! just hard work and excellent service, just take notes on competition that is out there and you will find a new home here. Veterans United is Number 1 Due to Horace and his Team.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend
headshot image of Tyler Galloway

Loan Officer: Tyler Galloway

NMLS# 1420483

4.5 out of 5 Stars
Would Recommend

They are great company. The problem is all the paperwork required by the VA.

headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

4 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

2 out of 5 Stars

Process was time consuming, exaggerated, drawn out. Veterans United delayed our purchase by procrastinating. We were scheduled 3 closing dates that were cancelled to resend paperwork that was already sent twice before.

Response from Veterans United

Jacob, thank you for taking the time to share this information. Last minute requests often create additional stress, and we apologize that your experience was negatively impacted. We are glad that you are a new homeowner and we want to reassure you that your comments will be used to help future clients. It is our goal to prevent a similar experience and continue to hold ourselves accountable for outstanding customer service. If you are willing to share more information, then please contact a member of our Client Advocate team for continued support.

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
headshot image of Joseph Sepulveda

Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend
headshot image of Kim Lanier

Loan Officer: Kim Lanier

NMLS# 1639151

5 out of 5 Stars
Would Recommend

Veterans United totally worked for veteran and only the veteran!! This VA loan was so easy because of the great people I worked with and I'm now moving into the home of my dreams!! The only improvement I could see with Veterans United services is if they could do the actual move for me...Lol

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

4.5 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

4 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Mark Reid

Loan Officer: Mark Reid

NMLS# 1619795

5 out of 5 Stars
Would Recommend

No matter the Branch or Unit you served in you are treated like the ONLY Customer in their work portfolio. Using a conventional lender would be a big mistake! This is from someone who has traveled that OTHER route and regretted it, not once but twice! And you thought Nuclear Sailors were smarter than the average swabbie?

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

4.5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Justin Burri

Loan Officer: Justin Burri

NMLS# 1828297

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

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5 out of 5 Stars
Would Recommend

I’ll definitely recommend this service to friends and family! Thank you so much

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

4.5 out of 5 Stars
Would Recommend
headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

The process was great and easy and are very happy! Thank you!

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

If you are looking for amazing people to work with, a smooth process, and a wonderful experience, you need to work with Veterans United!

headshot image of Caitlin Finnegan

Loan Officer: Caitlin Finnegan

NMLS# 2019795

4.5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Couldn’t be happier with the process, for the original mortgage or the refinance. Absolutely nothing to complain about, wonderful to work with Veterans United. Love my house, love my new lower rate, love my expert Haley!

headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend
Photo submission from David V.

Thank you Veterans United for making our purchase in San Diego possible while we were overseas. More power to your company and hope you could help more veterans in buying their dream homes.

headshot image of Brandy Clarke

Loan Officer: Brandy Clarke

NMLS# 2116675

More Reviews

See all 428,246 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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