Except for Docusign it was a pleasure going through Veterans United to secure a home loan via the VA.I am old school and like to sign on paper where I have time to read everything and retain a copy of everything signed.
Amy, Sarah, Melissa and everyone else on her Team where absolutely amazing to work with. Couldn't believe how easy and as much stuff as they covered, always professional and available when you needed them. Quick responses to e-mails and messages too! 10/10 would reccomend!
Everyone I dealt with at VU treated me with respect and helped make the process so much less stressful than it might have been.
I’ve been Blessed with an outstanding team….Thank you so much for your patience and Love. God Bless you all!!
The team that was assembled to help with processing was awsome
Everybody we worked with at VU was amazing and I felt like they went above and beyond during our loan process.
Excellent rates and customer service!
The added benefit of VU is well with the added cost. Thank you.
God bless you all. Y’all never gave up from me. Y’all were very motivating and a great team to work with.
Found the whole process to be professional and all team members were helpful with any questions I had where I expected stress in process never materialized I would enthusiastically revoked united veterans to fellow veterans
The number of "concierge" contacts and interactions was somewhat confusing as to whom to really interact with. Most calls to the "concierge" staff went to voice mail with delayed responses. One concierge was suddenly unavailable and another concierge sent an email to us but never interacted with us via phone and all calls back to them went to voice mail with no response back. Maybe just one single 'concierge' contact would be sufficient and give them a cell phone to answer.
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The entire team was amazing! Prompt and always willing to help and answer questions! Best experience I’ve had with a mortgage company, hands down!
Steve, Rain and the team made my dream come true. They were efficient, organized, and professional to work with. Thank you!
Great communication from all parts of the team! Huge help for explaining everything in detail for all the silly questions I had. They were able to check and approve all my paperwork very quickly!
