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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,446

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 426,446 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
Would Recommend
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend
headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

4.5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend
Photo submission from Marie R.

Steve, Rain and the team made my dream come true. They were efficient, organized, and professional to work with. Thank you!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4 out of 5 Stars
Would Recommend
headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
Would Recommend

They did a great job! Very professional! Fast service. Did a flawless, quick, less than 30 day closing on a VA assumption loan!

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend

Veteran United is the way to good, if you are thinking about buying aassigned You can’t bet 0% down with lennders providing your financial backing… What ever your approval amount for a home based on your annual income. My wife & was considering buying in several locations, from day one, the Veterans United assigned team has made them self available 24/7 to help & guide us through the home buying process. Their with you all the way, be it phone call, or the My Vet website give you helpful advice on what to do next.. We’re now “New Owners” We rate the Veterans United with a 100% for Great~ Marvin & Mary

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend

Everyone displayed superb customer service and worked so hard to help me find a home I can be happy in for a very long time.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Im really great to have Veteran United beside me through the whole process of securing my loan.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

4 out of 5 Stars
Would Recommend
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars
Would Recommend
Photo submission from Trina L.

I appreciate all the efforts of the full team. It was a great experience.

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend
headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

5 out of 5 Stars
Would Recommend
headshot image of Robert Weide

Loan Officer : Robert Weide

NMLS# 1291976

4.5 out of 5 Stars
Would Recommend

At first it was confusing because I was chatting with several different people from the same number, but once I figured all out, everything went smoothly. It has been 30 years since we bought a home and Veterans United made the process simple.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Everyone was very responsive and knowledgeable of the whole process.

headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
Would Recommend
headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

5 out of 5 Stars
Would Recommend
headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

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4.5 out of 5 Stars
Would Recommend

The loan process went very easy and smooth with Veterans United, and they were clear about each step.I only marked down from a ”10” since we didn’t close on time due to the appraisal taking so long. I was told it takes about 5-10 business days and the VA appraiser took the full time allowed by the VA (15 business days) and left me displaced. I’m addition, no one could tell me how long the VA allows for re-appraisal (if the VA authorizes another 15-business days) since the house needed to be 100% finished for appraisal. This cost me thousands more for my lost rate lock, re-appraisal, hotels, dining out, and loss of an entire refrigerator & freezer full of food. However, I was thankful my loan officer handled some of the extra charges on the VU loan side. That shows excellent customer service on behalf of VU, and was much appreciated; Thank you!

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

4 out of 5 Stars
Would Recommend

Website was fairly easy to navigate.
Their TODO list kept the process going.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
Photo submission from Kevin L.

My entire home buying experience was phenomenal. It was the definition of great customer service! The personal touch and the caring nature and attitudes of Brian, Stephanie, Keith and Gabby made buying a home a breeze. Having a great team working with you every step of the way made buying a house an amazing experience! Thank you Brian, Stephanie, Keith and Gabby!!

headshot image of Brian Haines

Loan Officer: Brian Haines

NMLS# 2000964

5 out of 5 Stars
Would Recommend
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

They truly were so amazing. Never once felt left alone or uninformed. I had the best team! Shout out to Cole, shayna, grace and ryan.

headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

More Reviews

See all 426,446 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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