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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,641

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Each person made for a swift and thorough team! They made the process reasonably simple, quick, and smooth. I'm glad I called!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Everyone I felt with was a pleasure to deal with and I highly recommend

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

You should be very proud of your team they are absolutely outstanding from top to bottom and would love them helping me again in the future!

headshot image of Nick Johnson

Loan Officer: Nick Johnson

NMLS# 2086150

5 out of 5 Stars
Would Recommend

The entire team was outstanding, Daren, Hailey, Melissa and Tamera all were truly a blessing to work with. I will not hesitate to direct anyone I know who might be looking to purchase a new home in their direction. They are all truly top notch and will to go above and beyond to assist in helping with anything you might need.Thank you all so much, you have made a dream come true.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend
Michael Labo

I would highly recommend Veterans United to every and any veteran I know or come across. They really care about you and will do everything they can to help you get the home of your dreams. Chris was outstanding. He was helpful and made this process much easier than expected.

headshot image of Chris Shoemaker

Loan Officer: Chris Shoemaker

NMLS# 1313759

1.5 out of 5 Stars

What happened happened the situation for me was very stressful but in the end I got the home and the loan so that's good. As a manger and former project engineer this is something easily fixed and and as this may be obvious I still offer my advise for future veterans sake.1. Communicate verbally and email to your customer your leaving for will not be able to communicate for whatever period of time.
2. Set up a plan for another licensed loan officer to take over in your absence. Have that person call customer to firm up the take over plan.
3. Never ever trust that someone else in your organization will manage your customer the way that you would or should. That being said make sure #1 nd 2 are done before and after you leave.

Response from Veterans United

Daniel, your honest feedback is valuable and we thank you for sharing your voice with us. A member of our Client Advocate team has attempted to reach you directly. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.

5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

4.5 out of 5 Stars
Would Recommend

Solibel Ramos and her team were great. They guided me through the home buying process, because it has changed so much since early 2000. They answered my questions respectfully and in a timely manner. I highly recommend Solibel and her team.

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

As a first-time homebuyer, the process seemed daunting. But working with Veterans United made this one of the easiest transactions I've ever done. When I tell people how long it took from the initial application the clear-to-close, they all tell me that must be in record time. They proved that their company is singularly focused on each application and want to do everything they can to get us to move-in day. I'm proud to say that I chose VU as my lender.

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Would Recommend
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

4.5 out of 5 Stars
Would Recommend
headshot image of Cindy Tolster

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend
Norman Gill

This team will really work to get you to closing. Ian put me in a good state of mind throughout the process.

headshot image of Dave Munns

Loan Officer: Dave Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

I would certainly recommend Veterans. James was great. I finally got to meet him at the closing and it seemed like we knew each other for a long time. I have been in the Customer Service field for several years and have built many great relationships. I feel he did the same with me. Hopefully we can still stay in touch in the future.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

i just want to thank all the people who was involved in the process the underwitter and final loan processor and my great team of professional people who represent veterans united i will always be greatful to you guys god blessSGT.CASTILLO
US ARMY (RETIRED)
HOOAH!!!!

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Easy process. Very responsive and up front with all issues.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

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5 out of 5 Stars
Would Recommend
headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars
Would Recommend
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
Would Recommend
headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars
Would Recommend
Ron and Heidi Cameron

If you qualify for a home loan these guys will make it happen! Joel was top notch! Always took the time we needed and listened to every concern or question we had! Extremely nice and professional man!

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

My team was incredible I'd give them max stars. The process was easy, the people were phenomenal, and any bump in the process was addressed by them quickly and effectively. I will certainly, use them again in the future.

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
Would Recommend
headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

4.5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

Excellent service!

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

More Reviews

See all 383,641 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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