Everyone on my Loan Team was absolutely great! From Steven for Technical issues, Sarah my Concierge, Nancy my Loan Coordinator and best yet, my Loan Officer, Daren Bodine.
They are all 💯 in my book ♥️
I cannot express my level of gratitude to all of you.
Thank you so very very much!
My team moved fast on going thru papers and letting me know what I needed ASAP. I also loved the little gift they sent us! I would love to Thank them so much for the awesome job they did and would give them 100 out of 10!
My home loan team is the absolute best. I have had Zero issues with any of them. Love my team.
Doug and Seth and the team were absolutely amazing. Really went above and beyond for me. I so appreciated them, and they made getting a home loan less stressful.
Nate has been absolutely amazing. I would tell anyone looking for a mortgage to go through VU and specifically Nate
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As first time home buyers, we had a LOT of questions and the VU team answered all of them with care and understanding. I couldn’t be happier with the team we had and how helpful and supportive they were throughout the entire process.
Mrs. Wendy Edde and her team were superb and tried their best to help me close as fast as possible even through the holidays.Could not have wished for a better experience. Thanks
From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.
Easy to communicate with. Process was simple and straightforward. Guidance every step of the way.
We had a pretty complicated loan situation, an hour lending team worked through things efficiently and enabled us achieve our contractual closing date.
Kaleb and his team at VU are great! This is our second time buying a home through them and it is very seamless. I love their great communication and the app makes the “to-do” feature so easy to use. They take a lot of the stress out of the process and provide help throughout the entire process.
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Jaimie and Eli are great would recommend them and there team every time !! Thank you all so much !
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
Karlie, Christina, and the entire team were exceptional to work with. They stayed on top of the loan and were responsive to all challenges faced very promptly. They found sound financial alternatives and we finally closed on our dream home!
From start to finish, Tyler and his team were very friendly and personable. He was very thorough in his work and answered any questions we may have had. We enjoyed the entire process and virtually no hiccups.
This is our second VA loan with VU. Both of them have been great experiences. Michael and Richmond were wonderful to work with. They were there with a quick reminder when things needed to be loaded online and were quick to respond to request or questions with excellent answers. Our loan needed a little extra attention due to an escrow account and they did the legwork to make it happen. I would nightly recommend Veterans United to anyone who is looking for a VA loan.
