My whole team was amazing! They were on top of every task, even when I couldn’t be.
Had an awesome team and wouldn't have had it any other way. Way less stressful than anticipated and kept me informed the whole way. Thanks again Andy and Brandon!
Super easy to use. Everyone was very helpful and nice. Made the home buying process a breeze.
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This was as least stressful and as buying a home could be! The veterans united team that help me wasn’t anything less than amazing!
I'd just like to thank Daniel and Lauren, our dream team, because they went above and beyond for us to make sure we got into our dream home. Any question I had no matter how crazy it may have been they were always there to answer them. Thank you Daniel Heggarty and Lauren Pusateri from the bottom of my heart for putting me and my family into our home.
When considering my experience, a rating of 10 on a scale of 1 to 10 is simply not enough. I would say 12!!!As I did not see my most trusted coordinator Danielle Gray in the following list, I must express how thankful I am for her keeping me on track along the process. But the experience with the rest of the team was the same.Thank you Veterans United.
My veterans united team not only made the process of buying and closing on a house the least stressful thing compared to other horror stories i hear from other mortgaging companies but they also in the process helped raise my credit score by 65 points in the process i couldnt be happier and if i have any future purchases it will definetly be with them
My family and I are forever thankful that we lucked up and got Andy as our loan officer! He was by far the best representative of a company I've had the pleasure to work with and this was a blessing since we are first time buyers. Thank you for what you do Andy and Veterans United!
It took over a week to resolve an employment issue before the underwriters decided to listen to what I was saying about the unique situation regarding my employment. This drug out the closing to the last minute.
Response from Veterans United
Hey Michael,
I really appreciate you taking the time to share your experience. I’m sorry to hear how stressful the process became while sorting out the details of your employment and getting to the closing table. That kind of uncertainty can be incredibly frustrating, especially so close to closing day.
Sometimes unique employment situations require additional verification for underwriting, but I understand that doesn’t make the delay any easier. I appreciate your patience in working through it and sharing what happened — feedback like this helps us improve how we handle similar situations in the future.
If you’d like to talk more about your experience, please don’t hesitate to reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time.
I have tried in the past to purchase a home and finally with Veterans United I was able too. My experience with them was easy from start to finish. They handled everything and if they needed something I provided it. Just that simple, and 20 days later I am moving into my new house! Thank you to the whole team at Veterans United!!
