Robert and his team were incredible and extremely supportive thru the entire home purchasing process. I will be recommending veterans united to all my friends and family.
They were fantastic to work with, made the overall process pretty easy! Underwriting had some difficult challenges but they helped us though it. I found the VA funding fee of over $7,000. To be a little excessive on top of the loan origination fee of over 3K. End result is we are in a our home and very happy to be here!
Shannon, Emilee, and our agent Lisa were absolutely wonderful. Couldn't have had a better experience. Thank you!
I liked my first loan officer but he left. I struggled to get a hold of the replacement. Things were incorrect on my paperwork and I had to repeatedly insist it be fixed. By the time I went to close I had completely lost all trust the loan numbers were a correct execution of the contact. Cody the assistant was not helpful, gave me incorrect information twice and overall made the process difficult.
I would give the team a score of 20 specially Gus awesome team everyone was so great. I can truly say I had a great experience to be able to close within 30 days. My real estate agent say never seen anything happen that fast he was amazed and so was I Veterans united you guys rock? I’m so grateful to start my new journey been a homeowner thank you guys and God bless.
Everyone is so helpful!
Justin Darr and his team are an fantastic group to work with!
Amazing people and system!
I wouldn't have my new home without Cody Smith's help. The team bent over backwards to help me out and made it look easy, even when we had problems with the paperwork. Thank you so much!
Thanks to the team that made it easy for me and helped me to start this journey . Couldn’t done it with out y’all , trust the process and please trust first time home buyers.
Great team work to put you in the best position to buy a home
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The whole team is great! The process is so streamlined and everyone is very pleasant to work with and when I have a questions I get an answer from a real human being in minutes. Don’t know what else I could ask for!
Dustin Fritz and the Veterans United team made buying my first home a dream come true the process was easy and painless. Dustin walked me through every step of the way and made me feel secure and sure about buying a home. He took the time and broke down every piece of the contract so that I understand every part. When Dustin took a vacation he left me in the hands of Jackie O'Brien who was almost better than him. My family and I want to thank the Veterans United team for making home buying easy.
Already have referred my brother and told my friends who we got our loam with and what a help you have been.
Amazing, fast, technically friendly pocess, great team!
Everything with them was straight forward and smooth. Absolutely amazing team to work with.
There are people working for Veterans United who have no idea what serving means. I am not sure what the actual benefits are. I was talked down to when I questioned part of the programming. There are better benefits out there after I had the chance to research. There were some amazing advocates but there was a struggle with a giant part of it.
Response from Veterans United
Hi Mark,
I’m sorry to hear parts of your experience left you feeling dismissed and uncertain about the benefits. No one should feel talked down to when asking questions, and I understand how frustrating that must have been. I’m glad to hear you did connect with some of our amazing folks along the way, but I wish the whole process had felt that way for you. If you’d like to share more, our Client Advocate Team is here at ClientAdvocate@vu.com or 1-800-212-5200.
