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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,501 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,501 unfiltered reviews

Starting on Page 453 of 14,884. Return to Page 1

5 out of 5 Stars
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars

Veterans United was the best choice I could have made for purchasing my home. Their knowledge and understanding of the VA loan process were truly outstanding.

headshot image of Randee Barr

Senior Loan Officer: Randee Barr

NMLS# 634652

5 out of 5 Stars

Great Process!!!

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Photo submission from Nathan M.

Shannon, Emilee, and our agent Lisa were absolutely wonderful. Couldn't have had a better experience. Thank you!

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

3.5 out of 5 Stars

I would recommend however, the lack of communication between your team and us almost ended in a no deal. Had there been better communication we might have been dealing with this much differently. Perhaps people with better understanding of the region? We were tasked with to do’s that in some cases were absolutely ludicrous. The person we dealt with was from Missouri. We bought in Alaska. We ended up doing things Missouri wise so now we have to deal with Alaska issues. That mega thousand dollar fee at the end was absolutely ridiculous and we will never do that again. It may be generational as well. Having someone attempt to step in and handle our debts was literally enraging. Especially since we had no idea it was coming. We handle our own debt. If you have to say no deal, we are mature enough to understand and just drop it. We get the meaning of no. Based on that alone I don't think I can, in good conscious recommend VU to anyone of my generation.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

From start to finish our VU team was
amazing and available.

headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

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4 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

This is my second time working with Veterans United and it has been a 10/10 positive experience two times in a row. The first time my initial loan company fell through when it was time to make an offer and Jeanette came through to save the day after being recommended by my real estate agent for my first go around.My second go around I had Tory Tuttle who was extremely informative, professional, and always radiated positive energy. I already came in wanting to purchase a property and Tory was essential in ensuring I had done my due diligence when it came to rates, purchase price vs. income, and weighing my relevant financial factors before making the final decision.Tory worked all days of the week to ensure I had everything I needed and that all documents were received and sent in my convenience in time for closing with zero delays. She even caught minor clerical errors in the contract between the seller and myself.10/10 would want Tory again as a loan officer!

headshot image of Tory Tuttle

Branch Manager: Tory Tuttle

NMLS# 870114

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

Loved the constant communication!

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

Everyone we worked with, spoke to .. whether just a quick question or needing clarification on something or changing something all together was absolutely phenomenal. Great attitudes never made you feel like you were a bother or your question was irrelevant. 100% would recommend to anyone for their home buying needs.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Photo submission from Larry M.

I wouldn't have my new home without Cody Smith's help. The team bent over backwards to help me out and made it look easy, even when we had problems with the paperwork. Thank you so much!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

The best home buying experience I have had.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars

I liked how this team went above and beyond to ensure I qualified and closed on the home I wanted on tge date I wanted!

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

It was a hard road to climb with a bad mark recently on my credit and 2 job changes through the union. But Veterans United stayed with me the whole way giving me the encouragement to keep going. And in the end, I got the home I needed to take care of my ill wife with room to grow. I was in tears when they called and said congratulations . They are absolutely wonderful to work with.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

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Experience first-hand why 354,698 homeowners give us a perfect score!

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5 out of 5 Stars

My family and I appreciate the personal connection veterans united provided for us to them we weren’t just a number as a sale on a whiteboard in someone’s office. They were Very helpful, informative, considerate and thorough when we talked they always asked about how my child is or wife is doing it’s little things like that show they really care.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars

Absolutely the best, as someone who went through the trials and tribulations of trying to buy a home in 2020, then coming back 5 years later and achieving my goal of securing a home, it’s been a smooth operation!

headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

4 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

4.5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Photo submission from Keshawn D.

Dustin Fritz and the Veterans United team made buying my first home a dream come true the process was easy and painless. Dustin walked me through every step of the way and made me feel secure and sure about buying a home. He took the time and broke down every piece of the contract so that I understand every part. When Dustin took a vacation he left me in the hands of Jackie O'Brien who was almost better than him. My family and I want to thank the Veterans United team for making home buying easy.

headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars

The whole team was amazing and the process was about as simple as it could be. Our loan officer, Steve Schuh, was very helpful, patient and clear. Basically everything we needed and more.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars

Great experience

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

Words cannot express how happy I am with the entire team at veterans United! The journey of finding a home is full of twists and turns and my team was right there with me the entire way. Questions were answered via text and email within 24-48hrs and my team not only worked well with me but also with one another and with my appointed realtor. When I finally found my home, they all cheered me on and congratulated me. I am forever grateful that God those these wonderful professionals to help me in my journey.Eternally grateful,
Nicole L Wright

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

4.5 out of 5 Stars

Fantastic. They'll update you immediately and remind you if you forget something because it's a lot of paperwork at once when you shorten the closing window. They put out information in a digestible manner, though readily went into depth when asked questions. The team also would give realistic and accurate time expectations. Additionally, they communicated effectively and timely with my realtor when it was required.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

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