Use this company with caution.
Response from Veterans United
Hi John, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. We are dedicated to making clear requests and assisting customers in providing documentation that is necessary for loan approval. While working hard to serve you, truly, we regret having fallen short of your expectations. We hope that you are doing well in your new home and that our commitment to serve you has a lasting impact.
The process appeared seamless until the very end. We felt there was some redlining. There was task after task added that wasn’t a requirement on the initial list. Some requirements did not even apply to the state of Maryland. There needs to be a fair and equal process across the board. Thank you.
Never thought I would own a home but Veterans United made it happen for my family! Thank you.
Keep up the friendly smile and kindly help.
The only delay in this process was not related to Veterans United and we are very appreciative of all of the help and kindness we received. We are very happy with our home and the VU team were there every step of the way and gave us any help we needed. All services were above and beyond.
Highly recommended!
Veteran's United has earned my respect and trust. Thank you.
I would highly recommend this company to anyone. This was a very knowledgeable organization and they sincerely care about the customer. They are very honest and open in responding to your questions.
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Highly recommend!!! Didn’t have a single negative moment working with these incredible people. Buying a house can be scary. But I felt completely confident
