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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
452,167 reviews
618 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 452,167 unfiltered reviews

Starting on Page 463 of 15,073. Return to Page 1

5 out of 5 Stars

⭐️⭐️⭐️⭐️⭐️ Outstanding Experience with Veterans United Home Loans!Working with Veterans United Home Loans was one of the best decisions I could have made for my family. From start to finish, the process was smooth, transparent, and stress-free. Their entire team truly understands the needs of veterans — they go above and beyond to make sure everything is clear and every benefit is maximized.What really stood out was how Veterans United makes you feel like more than just a customer — they treat you like family. They understand what veterans have sacrificed and make it their mission to give back through excellent service.I would recommend Veterans United and Tyler Salter to any veteran looking to buy or refinance a home. You won’t find a team more committed to your success and peace of mind.

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars

Amazing person, fantastic advisor. Justin went above and beyond to help me and my wife to get our brand new home. I couldn’t be more thankful for him, would always recommend him to whoever wants their first home!

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

4 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

Micheal and Adam were a huge help!

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Photo submission from Robert B.
headshot image of David Kling

Loan Officer: David Kling

NMLS# 1223549

5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars

The entire team was outstanding. Haley P, Kendall H, Madeline S and Christopher (if I remember correctly).

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

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5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

First time home buyer. I had a ton of questions and all were answered with patients. Great experience!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars

Charles and Jordan were great to work with! We had a delay but they stayed in contact every step of the way! And when I didn't understand something Charles was quick to explain. Thank you so much Charles and Jordan for all of your help! Highly recommended!!!!

headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Photo submission from Richard M.

I am so glad I decided to go with Veterans United because I really don't think I would have had the same level of dedication and professionalism I had with you and your team. I truly want to thank you for everything you did for my wife and I during our home-buying process. I can tell you it was a bit stressful, but you were always there for us. Whether it was me calling you at night or on the weekends just to clarify things, you were always there! I cannot express to you how much that meant to me and how it eased my mind. Thanks to you, you gave us the opportunity to not only buy our dream house, but to be able to have my family grow and create memories in our new home.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

4.5 out of 5 Stars
headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

4 out of 5 Stars
headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars

We were and still are amazed at the professional and yet personal experiences we were led thru with our purchase. Veteran's United more than lived up to and surpassed our expectations.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

4 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

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Experience first-hand why 359,603 homeowners give us a perfect score!

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5 out of 5 Stars

Kedric was the best! The whole team at Veterans United are amazing!

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars

Courteous and knowledgeable staff. Very accessible and supportive throughout the process.

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

4.5 out of 5 Stars
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

4.5 out of 5 Stars
Photo submission from Michael T.

Thank you, Aaron, for all the work you put into us closing on our house in Tucson, Arizona. Like buying any big purchase, there were a few small issues, but they were handled quickly. My family was on the road for 2 1/2 months visiting family in California, Oregon, Washington, Idaho and North Dakota. They are happy to be in our new home and ready to get settled down. With me being stationed in South Korea the time and day differences made for some early mornings and late night, but thank goodness for e-mail. We just wanted to say thank you again for helping us get our beautiful home.

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

They went over the top with service and performance. Excellent results due to their experience with veterans loans.

headshot image of Britt Blaesing

Loan Officer: Britt Blaesing

NMLS# 1770415

5 out of 5 Stars

Everything from start to finish was very easy and understandable. Veterans United has been the easiest company to use.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

4 out of 5 Stars
headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

4 out of 5 Stars
headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

0.5 out of 5 Stars

I don't believe veterans united has any veterans best interest in mind. I think you have start data mining your clients future data. I think this is fraudulent behavior. Trying to get people to sign away right to future personal information. I will refinance my loan through another company soon because of this type of business practice along with informing veterans to be very wary of doing business with you. Douglas K Bryan

Response from Veterans United

Hey Douglas,
I’m really sorry to hear that you feel this way about your experience with Veterans United. I understand how serious concerns about personal information and trust can be, and I appreciate you sharing your perspective.

Veterans United takes protecting our clients’ information very seriously. We do not sell or use personal data beyond what’s needed to serve our borrowers and meet federal lending requirements. Still, I understand how important it is to feel confident in who you choose to work with, and I’d like the chance to talk through your concerns directly.

Please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday from 9 a.m. to 5 p.m. Central Time and would really appreciate the opportunity to hear more about your experience.

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