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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,600 reviews
800 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,600 unfiltered reviews

Starting on Page 463 of 14,920. Return to Page 1

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars

Dan was great as usual…this is my third time using Dan and Veterans United to buy a house. I can say with 100% certainty if there is a fourth time I will be back again.

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Photo submission from Vinicius V.

We just wanted to say thank you to our loan officer, Angie Sanders and her team. As first-time homeowners, we were scared, nervous and apprehensive about the home buying process. Angie and her team were always just a phone call or email away to help with any concerns and/or questions we had, no matter how minor. We are so appreciative of all her help and direction.

headshot image of Angie Sanders

Loan Officer: Angie Sanders

NMLS# 796987

4.5 out of 5 Stars

Overall it was a good experience. I didn't know a lot about home buying as i have not had that experience in quite awhile. They were very helpful and patient with me.

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

Very efficient. Used VU before and will again.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

4.5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

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5 out of 5 Stars
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

4 out of 5 Stars
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

I wouldn’t want to work with nobody else other than Shawn Hall and his team.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Photo submission from Yomara M.

From the first minute we picked up the phone and spoke with Bill, it just felt so organic. I feel like the team went above and beyond for my husband and me. Alycea pushed hard to make sure we got our closing date to the very last second. The staff was on point and had awesome customer service. We are so thankful to Veterans United for helping us get our "forever home!" Keep up the awesome work you guys do!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Excellent service from Justin and the team. Nothing but great things to say. Everyone kept us well informed and the whole process was the easiest we’ve ever experienced. 10/10 in every aspect.

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars

Our experience with Veterans United has been nothing short of amazing. From start to finish, the process was smooth, transparent, and far quicker than we ever imagined. Every single person we interacted with treated us with kindness, respect, and professionalism. What could have been a stressful journey became something exciting and empowering thanks to this incredible team. We truly felt supported every step of the way

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars

The team i had was amazing from the loan officer to the realtor.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

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Experience first-hand why 355,648 homeowners give us a perfect score!

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5 out of 5 Stars

The process was basically effortless.

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars

I'd like to share my recent experience working with Brett and the rest of his team for my first home purchase. I had the privilege of working with a wonderful team all the way around, that helped me every step of the way and kept me informed and educated with the process. I never felt like I was being pushed during any part, but rather guided to make the right decisions. Would 100% recommend to anyone I know, and they also didn't try to break the bank. Thank you all so much!

headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Photo submission from Monique G.

I would like to say thank you very much for all your time, patience and kindness throughout my home buying process. You and your team were awesome, very informative and a pleasure to work with.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

Excellent services, mad the entire process painless.

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

3.5 out of 5 Stars

As a first-time homebuyer, my experience was okay overall, but the communication needs serious improvement. The support team did well, but the loan officer made the process stressful. I was rushed, brushed off when asking questions, and even blamed for delays. My realtor and insurance agent also struggled to get responses, as calls and emails often went unanswered. On top of that, a family emergency I communicated was disregarded, and I was told I wouldn’t get the house if tasks weren’t finished—yet no clear deadlines or explanations were given. Overall, the lack of professionalism and communication made this process much harder than it needed to be

headshot image of Meghan Buchert

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars

I would absolutely recommend Rob and his team at Veterans United. They went through change after change with a difficult title company and never wavered, never gave up. They stuck with me, kept me informed and got the job done. Thanks to the whole team. Semper Fi

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

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