Purchasing a home can be frustrating and Veterans United made the frustration very minimal. Whenever we had a question they had an answer.
From the first phone call I made to Veterans United, Joe and his team jumped into action on my loan approval and notifying me immediately of approval. VU's team is efficient and aggressive to the finish insuring the highest quality in customer service to our veterans. Prompt, courteous and professional people who make you feel there with you every step of the way and in your corner. Even with all my questions or concerns VU sincerely answered all of them and assured me all aspects for the best loan was being done. For m y first VA experience I'm very proud to have had VU on my side.
Amanda and all were 10/10
Jake McQuitty was very informative and helpful.
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Everyone is thoughtful, patient , and encouraged when I was nit understanding and helped ne understand and was able to continue onward in completing the task. We are so happy to be a part of the united veteran family.
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
Greg and his team was awesome!
Veterans United were the best in everything that needed to be done. For every aspect of the process from finding a new home to the final closing event there was a friendly and helpful person willing and abel to help. I can't say enough good about them.
As a first time homebuyer it seems that everything went as well as it could’ve and am thankful to have chosen this team.
I can’t put into words how helpful Kenny is on everything throughout this whole process. It doesn’t matter the time or the day, if it’s a weekend or evening, he was there 100% anytime I needed anything. Even a simple question in a text message late at night he will respond quickly. It really made the whole process very smooth and he helped to ease any anxiety that I had with buying a home. I would 100% recommend him to any of my fellow service members that have a chaotic schedule.
They worked really hard fast and good and helped me with any questions along the way 10/10
Our loan officer, Matt Istwan, was awesome. He went over & beyond all expectations we had. Matt was always professional, courteous, and knowledgeable during the entire process. I can't thank Matt enough for his help with financing our home, he made such a difference during a very stressful home search.
I am grateful for my team at Veteran's United, as a first time home buyer they made the process easy.
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