Very responsive and considerate!
I am so glad I decided to go with Veterans United because I really don't think I would have had the same level of dedication and professionalism I had with you and your team. I truly want to thank you for everything you did for my wife and I during our home-buying process. I can tell you it was a bit stressful, but you were always there for us. Whether it was me calling you at night or on the weekends just to clarify things, you were always there! I cannot express to you how much that meant to me and how it eased my mind. Thanks to you, you gave us the opportunity to not only buy our dream house, but to be able to have my family grow and create memories in our new home.
Clint was supper helpful during the whole process.
The whole team did a great job !! Tiffany , Adam and Abbie ..
the kept me update with the whole process . The Over delivered and I cant be happier !!!
Make life easy and go with Veterans United very attentive very informative 10 out of 10 would recommend!
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I would highly recommend veteran united to any veteran. My wife and I could not be happier with the team of people that made our dream come true. From beginning to end we felt extremely grateful for all the hard work and support from the team. Thank you guys so very much. This old Marine will enjoy every minute of our new home
Very convenient, fast paced but completely comfortable, and very helpful with funding the fees through closing in a situation like mine. There was no way I could come up with the money for the appraisals or inspections, it helped tremendously.
Thank you, Aaron, for all the work you put into us closing on our house in Tucson, Arizona. Like buying any big purchase, there were a few small issues, but they were handled quickly. My family was on the road for 2 1/2 months visiting family in California, Oregon, Washington, Idaho and North Dakota. They are happy to be in our new home and ready to get settled down. With me being stationed in South Korea the time and day differences made for some early mornings and late night, but thank goodness for e-mail. We just wanted to say thank you again for helping us get our beautiful home.
I would say that Clinton Dunlap was quick to return my calls, and very patient with me in understanding things that I did not understand.
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Thank you all at Veterans United for the work you put into helping us get our home!! We love it! We have been letting our friends know about you. Our deepest thanks!
Amy was great, walked me thru the entire process, and continuously kept me updated
Katie, Greg, and Stephanie went ABOVE AND BEYOND to turn our dream into a reality. I don't have words to express our sincere gratitude to them and the rest of the VU Team. Thank you does not say enough. I had one goal, one goal only, and that was to not be the reason this deal does not close. With their guidance, communication, devotion to their client, we got the clear to close and are now preparing to move into our new home. Again, thank you is not enough but I hope this thank you is enough for now. THANK YOU! THANK YOU!! THANK YOU!!! Jeff and Keri P
It was a nightmare, it seem like veterans united does not have enough people to work..there was no communication or even lack of communication this is my second time and last time ..
Response from Veterans United
Hi Crescencio,
I’m truly sorry to hear how stressful this experience felt for you. When you describe it as a nightmare, that tells me we missed the mark in a big way, especially when it came to communication. I also regret that after giving us a second chance, you felt let down again — that’s not the impression I ever want a veteran to walk away with.
Thank you for sharing this feedback so openly. If you’d like to talk more about what happened, my advocate are here to listen. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
