Shane Lowe and Kari Frank were amazing to work with. They helped with the unique technology Veterans United utilizes in the refinance process. I would recommend Veterans United to anyone looking to buy a home.
We had a great experience working with Jason as our lender. He was incredibly responsive, always taking the time to answer our questions and walk us through each step of the process. That level of communication made a huge difference. Jason consistently checked in with us throughout the entire process, which made everything feel smooth and supported from start to finish. He was always easy to reach, whether by call, text, or email, and we truly appreciated how accessible he was. Beyond that, he was kind, patient, and very informative—never making us feel rushed or overwhelmed. We felt confident and well taken care of the entire time. We would absolutely recommend him to anyone looking for a reliable and supportive lender.
I would like to thank VU for the outstanding home buying team assigned to me. Leanna Moss, Kendra Ford, and Debra Johnston are the best. These three ladies were there for me every second of the process and made this the best home buying experience ever. I would recommend VU and their team of professionals to any veteran interested in purchasing a home.
Tonya was fantastic and made the whole process of this home loan so quick and easy.
They all did a fantastic job. I'll definitely recommend this team to everyone I know.
My team was amazing. They checked up on me, encouraged me and helped me through the home buying process in a way that made me feel welcomed.
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Kelly was great to work with very knowledgeable and her communication was great..Made the process so much easier for us.We highly recommend working with her if your looking for a V A loan..
VA Home Loan team very knowledgeable and very helpful ever step
Cody and Jennifer were absolutely wonderful to work with. They were there to help at every corner and every problem we had they quickly fixed them.
A mess.
Response from Veterans United
Hi Revone,
I’m really sorry this felt like a mess. That’s not the experience we want for you.
If you’re open to it, I’d like to learn more and help however I can. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Evan was amazing. Was always so nice and re-ensuring. He answered all our questions promptly . I couldn’t have asked for a better person to have this experience with.
Another 5 star performance! You guys never cease to amaze me! Your awesome! Thank you for your service!
I highly recommend Nick Holman and also Mark Migneco. They are absolutely amazing in the work they do with you to get you a loan. If you happen to have a need for technical support Cara will walk you through step by step until you have the problem resolved. She had such an amazing sensitivity and patience as she walked me through to address my problem. when completing a doc-u sign form. I am so fortunate to have them assisting me when I applied to refinance my condo. I worried I drove them crazy contacting them so much, but their kindness and patience with all of the questions I asked was so valuable. Please use them if you are looking to get financing done because they are truly the best with understanding and patience. You will have no regrets!Thank you again Nick,Mark and CaraI apologize I almost forgot to list Brock Johnson who was the gentleman who answered the phone when I initially called. He directed me to exactly the person I needed.
Shannon, Emilee, and our agent Lisa were absolutely wonderful. Couldn't have had a better experience. Thank you!
The team was wonderful to work with they were always in great communication
They are very friendly and efficient. This was my second time with VU.
