I would have liked to receive a phone call and explanation about the numbers changing and why As they changed. I had to call and ask for explanations.
We just wanted to say thank you to our loan officer, Angie Sanders and her team. As first-time homeowners, we were scared, nervous and apprehensive about the home buying process. Angie and her team were always just a phone call or email away to help with any concerns and/or questions we had, no matter how minor. We are so appreciative of all her help and direction.
Everything went perfect start to finish.
Already recommended to my supervisor. So if you see the initials JDS, and he works where I work, you'll know who sent him.
Veterans United was great! Glad for the opportunity to experience their services & meet great people
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The process is smooth, seamless and easy to jnclude the electronic process and app. I highly recommend Veterans United if exceptional customer service is your priority.
Veterans United was great, from the first contact to the end and still they are with me in any support I might need.
Robert and the team made everything so simple while we sold one home and bought a new. They ensured to keep me as updated as possible through the process and were easy to get ahold of if I had any questions or issues. We have found our forever home and we could not be any happier! They even sent a housewarming gift for my family and I! I could not recommend them enough to any veteran looking to buy, sell, etc.!
From the first minute we picked up the phone and spoke with Bill, it just felt so organic. I feel like the team went above and beyond for my husband and me. Alycea pushed hard to make sure we got our closing date to the very last second. The staff was on point and had awesome customer service. We are so thankful to Veterans United for helping us get our "forever home!" Keep up the awesome work you guys do!
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Andy Strubel and his team was amazing. They had tight time lines and not only met them, they exceeded them. It was an absolute pleasure working with them and I will recommend them by name to anyone looking to purchase a home. They are a credit to themselves and to Veterans United. Thank you Andy and team.
Jason and his team were easy to work with and easy to get in touch with. They are great to work with. I highly recommend them
I would like to say thank you very much for all your time, patience and kindness throughout my home buying process. You and your team were awesome, very informative and a pleasure to work with.
Veterans United’s technology made uploading documents easy, but my experience with the loan officer was disappointing. She was not proactive, repeatedly asked for redundant documents, and did not correct key details like my wife’s name until the last moment. On top of that, she was unaware of how Power of Attorney works and only said I could sign on my wife’s behalf on closing day—while it was actually my realtor who correctly advised that a notarized copy was needed. Because of these gaps, my realtor had to step in often, and the closing was delayed. I would recommend Veterans United, but not my loan officer.
I would 100% recommend Veterans United! It was the easiest, most stress free process for buying a home! I am extremely thankful for the team I had as they took the time to answer any questions and explain everything into detail.
