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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
449,973 reviews
672 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 449,973 unfiltered reviews

Starting on Page 463 of 15,000. Return to Page 1

5 out of 5 Stars

Great rates, clear communication, easy process. Highly recommend!

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars

Very professional

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

Charles and his team were outstanding. They walked me through all the steps and answered all of my crazy questions

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Photo submission from Vinicius V.

We just wanted to say thank you to our loan officer, Angie Sanders and her team. As first-time homeowners, we were scared, nervous and apprehensive about the home buying process. Angie and her team were always just a phone call or email away to help with any concerns and/or questions we had, no matter how minor. We are so appreciative of all her help and direction.

headshot image of Angie Sanders

Loan Officer: Angie Sanders

NMLS# 796987

4.5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars

Austin, matt went beyond the call of Duty
To help me get this house!, oh I cried so
Much I was dehydrated 🤢
May
Jehovah God
Bless you!

headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

4.5 out of 5 Stars
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

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Experience first-hand why 357,682 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars

There were a few glitches along the way but in the end it all worked out and we have a lovely new home to move into.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

3 out of 5 Stars

Nathan Jackson was great I'm not good with a smartphone and he helped me through it when I called him he would call back quickly made me relax when I got frustrated talked me through the whole process I'm very grateful for all he did for me

Response from Veterans United

Hi Steven,
I’m so glad to hear Nathan was able to make the process easier for you. It sounds like he provided the kind of patience and support we always want our borrowers to feel, especially when things get frustrating or overwhelming. Knowing that he helped you feel relaxed and cared for means a lot.

Thanks for sharing your experience and for giving us the chance to be part of your journey. I’ll make sure Nathan sees your kind words.

4.5 out of 5 Stars
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

4.5 out of 5 Stars
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Photo submission from Yomara M.

From the first minute we picked up the phone and spoke with Bill, it just felt so organic. I feel like the team went above and beyond for my husband and me. Alycea pushed hard to make sure we got our closing date to the very last second. The staff was on point and had awesome customer service. We are so thankful to Veterans United for helping us get our "forever home!" Keep up the awesome work you guys do!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

4.5 out of 5 Stars
headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars

The team was amazing and supported me every step of the way.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

Ready to see for yourself?

Experience first-hand why 357,682 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Extremely streamlined process. Didn’t have to worry about anything. I was able to begin the home buying process remotely while I was still in training. The app and website make it easy to track and see the process, what has been done and what is remaining. The checklists help see the big picture. The e-signing helps with task completion no matter where I was (as long as there’s an internet connection).

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars

Jake and the team did a fantastic job handling everything, and they were so flexible and polite.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

3.5 out of 5 Stars
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars

Veterans United was the absolute best from beginning to end. Everything was handled so professionally. I really had a first class experience.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Photo submission from Monique G.

I would like to say thank you very much for all your time, patience and kindness throughout my home buying process. You and your team were awesome, very informative and a pleasure to work with.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars

Amazing team. Very supportive and experienced. Ms. Stewart and Ms. Derrick were always one step ahead and too care of every one of my questions and needs. Definitely would come back to them and recomend. They are without doubt the best!

headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars

VU was very quick to help and provide answers to any questions.

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

The team I worked with was so helpful and knowledgeable. They were able to answer every questions I had as a nervous first time home buyer. They consistently communicated and answered messages promptly.

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

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