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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

442,159

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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3
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5 out of 5 Stars
Would Recommend
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

Veterans United provided excellent service and I really got the sense that they had catered to my needs to ensure I had the best experience from start to finish. They were warm and welcoming around the clock which is rare to find these days and that’s what I appreciated the most about them.

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars
Would Recommend

Very good answering questions and help with problems

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

It has been wonderful dealing with Veterans United. This is my 2nd time using you and has been a great experience again!!! Thank you!

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

Everyone was very helpful.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
Michael Labo

I would highly recommend Veterans United to every and any veteran I know or come across. They really care about you and will do everything they can to help you get the home of your dreams. Chris was outstanding. He was helpful and made this process much easier than expected.

headshot image of Chris Shoemaker

Loan Officer: Chris Shoemaker

NMLS# 1313759

4.5 out of 5 Stars
Would Recommend
headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars
Would Recommend

Cal has been awesome throughout this entire process. He has kept me up to date with every step and was always able to answer my many questions. The rest of the team were great and were reaching out to me to see if they could help in any way also.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

Great people to work with. Sarah and Melissa are fantastic..!!!

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
Would Recommend
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
Would Recommend

All concerned were very helpful and responsive. I am confident I will utilize their services for any additional needs I may require.

headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Connor Brandt

Loan Officer: Connor Brandt

NMLS# 2146712

5 out of 5 Stars
Would Recommend
headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
Would Recommend

The whole team was very knowledgeable, helpful, and very responsive with questions, I’m glad I chose VU. Overall a great experience with my first home loan. A special shout out to Ellis,Micheal, and Dalton, thank you guys for all the help, it was great working with you guys!

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars
Would Recommend
Norman Gill

This team will really work to get you to closing. Ian put me in a good state of mind throughout the process.

headshot image of Dave Munns

Loan Officer: Dave Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend

Amazing all my questions were answered promptly.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Hands down the smoothest home buying process. Ryan and team stayed on top of everything as expected. Made the whole experience very nice and will do business with them again.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

Todd and Ben are the best

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United to any Veteran looking to purchase a new home, whether it's their first or fiftieth home they are purchasing. John Lyman and his team treated my wife and I like we were royalty. They promptly got back to us whenever we had a question and answered the question honestly whether it was the answer that we were wanting or not.

headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

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4.5 out of 5 Stars
Would Recommend
headshot image of Randee Barr

Loan Officer: Randee Barr

NMLS# 634652

5 out of 5 Stars
Would Recommend

Ok so here are my thoughts as a veteran using Veterans United to buy your home....I would recommend using them however Veterans United as a whole needs to improve their communication and by that I mean they need to work on improving how long it takes to respond to veterans questions, and also making sure they provide veterans with all the info available not just part of it. But with a varying degree of patience and understanding overall it was not at all a bad experience. That being said, on an individual level Jacob Halls is definitely THE BEST person to talk to at Veterans United. Jacob goes above and beyond his role to make sure everything runs as smooth as silk. There is not a problem he cannot fix, and he absolutely cares about the veterans and their needs and wants. Whether it's first thing in the morning or super late at night when he's at home sleeping, it doesn't matter he will take care of any problems or address any and all concerns and makes sure to explain the details to you so you understand everything about the entire process. Jacob is always professional while at the same time making you feel comfortable and like you're part of his family. So in short, I do highly recommend Veterans United but Jacob Halls is the man you want to work with so ask for him.

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend
Ron and Heidi Cameron

If you qualify for a home loan these guys will make it happen! Joel was top notch! Always took the time we needed and listened to every concern or question we had! Extremely nice and professional man!

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

Highly recommend Veterans United! Such an easy process, and they truly care about the veteran community.

headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars
Would Recommend

It was a great experience all the way through. I really didn't have to worry about anything.

headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars
Would Recommend
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

More Reviews

See all 442,159 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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