I will be recommending Veterans United to everyone I meet who is looking to purchase a home.
I went into this process not knowing and not having any experience with VA loans. The way Janet Bowe and Tommy Purk guided me, explained everything to me was very appreciated. They relaxed any type of anxiety I had which made this a very pleasant experience.
My team was amazing and I already referred yall to all of my co workers.
Tiffany Wallace And Tara Fuemmeler were both AMAZING! Getting through this closing process would have been a lot more stressful without their help and guidance! Thank you so much!
My Team Veterans United provided exceptional support throughout my homebuying process. The team guided me through every step and consistently made themselves available, no matter the time. Team 5801 always picked up and ensured I had the answers and assistance I needed. I’m truly grateful for their dedication and outstanding service.Thank you again, Team
Asli Wissmann was wonderful to work with throughout the process. My relator was not great and Asli went above and beyond to help me and my family.
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Holly Ragan and her team made our home buying experience a breeze! Their customer support exceeded all our expectations. Her attention to detail, wicked fast communication, and knowledge made us feel confident and at ease throughout the whole process. Thank you Holly and team!
Ben and his team have been amazing while purchasing a home to return to after a 7 year PCS tour. I cannot recommend a better or more professional group of people working tirelessly to ensure my family and I were taken care of even with a 16 hour time difference. Thank you all, my family and I appreciate everything you have done and will do to ensure we have a home.
We have been truly blessed by the outstanding professionalism and determination of Jeff and Shan. They spent many hours, days and then months working on our loan. They showed us sincere love and concern for us while we traveled this journey. We had many unforeseen obstacles placed in our way and they never gave up on us. They worked tirelessly to help us obtain our dream of owning a home. They prayed for us while we waited to overcome our difficult circumstances. They gave us Hope during the times that we did not see the light at the end of the tunnel. Through it all, we have been grateful that God placed Jeff and Shan in our lives. May God continue using them both, to bless the lives of those they assist along the path of owning a home. We will forever be grateful to them for their sincerity and passion for what they do. Thank you for having such awesome people!!
Navigating a home purchase with a mortgage is very confusing at times with all the hurdles that need to be overcome.Thank you Veterans United for guiding us through this, every step of the way.
The team was amazing. Very fast and efficient. Saved us a lot of time
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Thank you for making this a seamless process!!
Emmy and team handled all questions and were upfront, honest, and professional.
This was our first time buying a home, and of course, using the VA loan. We worked with Morgunn during the process and it was most definitely the best first time home buying experience I think anyone could have had. From the moment she got in touch with my wife and I she made everything super easy for us! She was always so friendly to talk to, and went above and beyond to get things done quick! She was able to answer any questions we had and made this, what could have been a long hard process, fast and a piece of cake! I know you always hear about bad experiences, but you best believe my wife and I will be talking very highly about this!
Initial contact was met with hubris and a bit of arrogance when asked about capability regarding expedited process. Excusable if it is warranted but we closed two days late and critical milestones I wanted met were not.
I was told by the team as long as I provide responses within 24 hours, my timeline would be met and that also turned out not to be the case.My rate I was given as an estimate was no higher than 5.4%. I understand if I landed in the upper echelon of that, but even an estimate was off as my rate was 5.65%. If their estimates are this wrong and start the process and find out the. u estimates aren’t accurate it’s hard to turn back at that point.I found myself having to essentially check in almost daily to get a response and updates.There was a significant lack of attention to detail. They asked for emails, did not check them and could cost me ~$700+ at closing due to missed email attachments and not being thorough in their process.I would be hard pressed to use VU again whether it’s for my next property or refinancing. When buying a $1M+ home, I expect better. If performed like this at my job, I’d be out on a performance improvement plan. Not sure how service got significantly worse after buying my first home but sure do not plan on sticking around to see if it gets better.The best part about working with VU is that it is now finally over.
Absolute joy to work with, the crew I had was phenominal and extremely efficient.
