Amazing service and attention to detail. Customer never wondered what step of the process we were in.
Jason Bals and Team are devoted to providing exceptional customer service as well as in depth knowledge on all matters regarding home buying.
Molly Meis made the whole process easier for us as first time home buyers. She took time to answer all of our questions, she was personable and a pleasure to work with. I will recommend her and her team to all our friends.
I appreciated the fact that I was able to connect to everything i needed for the purchase. Insurance, security system, realtor. Great experience.
For the second time, our home purchase through Veterans United was a breeze, thanks to Jake Hansen and Brooke Doolittle! We would recommend Veterans United to all our friends and family.
Jodi and her team were amazing! Top-notch and professional!
My whole team did an excellent job, Especially Marc Johnson.
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My husband and I are so thankful for Veterans United. We were able to find our forever home, and our team at Veterans United helped us every step of the way. Our team was patient with us, and didn't hesitate to answer any questions we had. I highly recommend Veterans United to any veteran looking for their home. It's comforting to know there is a reliable home loan company out there that veterans can trust to find them their home.
Schandler worked with us through the entire lending process and was always available when we had questions or needed clarification about the lending process.
Our experience with Veterans United home loans has been great. I recall when I ask Matt if we could qualify for a larger amount due to homes being taken in a rather quick manner. Matt was eager to assist us and I qualified for the amount needed. As a veteran I would just like to say "thank you" for everything you've done for us. I'm a retired reservist with 28 years of service in the Air Force and as we say in the Air Force "Aim High" you guys have really accomplished this.
The team I had was absolutely phenomenal! Very happy with my first home buying experience.
Very responsive. Fully engaged. Treat the home buying experience as if they are helping a family member.
A great experience from start to finish with the entire team.
I would absolutely recommend Veterans United!!
Mrs Beasock
And the entire team did such an amazing job helping my wife and I get into our new home!
I was worried that being on a deployment would’ve made this process nearly impossible but Mrs Beasock and the whole went above and beyond for us!!
Very friendly and hard working team. However they seemed slightly inexperienced due to a few mistakes made along the way. They might succeed with a more experienced team lead. But overall we made it to closing.
Response from Veterans United
Hey Clark,
Thank you for the feedback. I’m glad to hear the team was friendly and hardworking throughout the process. I’m sorry there were mistakes along the way that made the experience feel less smooth than it should have. We appreciate your honest feedback, and I’m happy to hear you still made it to closing.
If you’d like to share more about your experience, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
I went into this process not knowing and not having any experience with VA loans. The way Janet Bowe and Tommy Purk guided me, explained everything to me was very appreciated. They relaxed any type of anxiety I had which made this a very pleasant experience.
They made the process for buying a house quick and easy.
