John M and his team were outstanding to work with, they were efficient, friendly, and overall provided us with a wonderful experience. I would recommend any veteran to Veterans United and their incredible staff when they embark on their home buying journey.
Excellent work, very helpful, always attentive to everything. The experience was truly rewarding, 100% satisfied.
Thank you!
We had an absolutely wonderful experience with Veterans United throughout our home loan process. From start to finish, they were incredibly helpful, taking the time to explain everything clearly and walking us step-by-step through the entire process. We had a lot of questions, and every single one of them was answered almost instantly.Their communication was truly excellent — we always felt informed, supported, and never left wondering what came next. The entire team was not only professional but also very caring and kind, which made what could have been a stressful experience feel smooth and manageable.We genuinely appreciate everything they did for our family. And the gift basket at closing was such a thoughtful touch — it meant so much to us. Highly recommend Veterans United to anyone looking for a lender who truly cares!
Thank you all at Veterans United for the work you put into helping us get our home!! We love it! We have been letting our friends know about you. Our deepest thanks!
Our loan officer, Dorian, was a fantastic help throughout the home buying process, and made a great effort with checking in with us periodically to make sure things were going smoothly!
Always great
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Brandon was great
Veterans United made the process of buying a new home seamless. I would highly recommend using them!
Don and his team were very helpful. Highly recommend.
Thank you, Veterans United, for helping our family get into our new home. You have made our dream come true. Thank you for putting up with us during our overseas move from Hawaii to Virginia, and helping us with the transition into our new home. More importantly, thank you for the long hours and work nights you put in to ensure we got this house!
The whole team was informative and kept me apprised of progress on a regular basis.
Heidi Bailey Houston was excellent!! Loved working with her!
This was the first home i have ever purchased and it was FSBO. We did the whole thing without a realtor. The whole loan team helped us a ton and really went above and beyond to answer all of my questions and guide me through this whole process. I'm very grateful for all of the help and very very impressed with the initiative, assistance, professionalism, and patience they has with me as a first time homebuyer.
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thanks for all of the help in accomplishing the purchase of our new home.
The whole process was smooth from beginning to end!!! All the agents on the team were professional and knowledgeable!!! Having all the paperwork that was needed helped them do their job and they did it well! The only bump was when the Notary part was needed to get done. That person didn’t live up to the Veterans United work ethic. I hope that doesn’t happen to anyone else! Kudos to Veterans United. They serve our country’s veterans well!!! Thank you!
Very easy to work with, great communication.
My family and I are loving our new home! Our experience throughout the entire process was made enjoyable by the experience, professionalism, and commitment we were shown by our loan officer, Chris Shoemaker. Chris was fast, thorough, understanding, and patient when it came to understanding our needs and answering our questions. He worked with us and around our schedules allowing us to get into our home fast and easily! Very pleasant experience going with this company! They are highly recommended! My real estate agent event commented that this was one of the smoothest and best company she's dealt with!
GREAT COMMUNICATION WITH EVAN AND HIS TEAM
Probably the best customer service from any financial institution. They were insightful, knowledgeable, and patient for this first time home buyer. 10/10
Clayton has been exceptionally helpful every time I have worked with him! I look forward to continuing working with him and the rest of the VU family!
