I had zero issues with VU! They communicate very well and give step by step instructions on what to do. Every step was posted in the to-do list on the app. They would also call to follow up on the instructions which was greatly appreciated. I highly recommend veterans united.
They worked no stop until my loan was approved. Spent our first night in our new home. Thanks for getting us into it Chris, ylyour team was Awesome and Kat Spellman went above and beyond.
Jayden and her team are by far the best customer service we have ever received, they are professional, concise, have profound work ethic! With that being said , my family thanks you for making our first home buying experience completely stressful free and we look forward to doing business again in the near future!!
V/R
- The Koosmanns
The loan specialists, and other personnel, at Veterans United are complete professionals. They are completely knowledgeable about the home-buying process and help you understand everything as they guide you through the process. They are willing to go the extra mile to help get the information needed to get your loan through all phases. My loan specialist, Colin Park, made phone calls to the county courthouse in my home town to find out who I needed to talk to and where to go to get the documents needed to clear my credit reports. WHO DOES THAT!!! I am completely satisfied with the loan that I got, the realtor they referred to me and the home that I eventually purchased. My life is so much better now!
Josh and team were outstanding! They made the buying process incredibly simple, and facilitated a very quick close.
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The loan team did a great job staying in contact with me through the process. Even when we paused for a time and came back to it. They were available by phone and text at all times and were very professional.
Lindsey was an all star for sure and we felt your company is in great hands with this young lady. We are in our 50's and know first hand on hard it is to get great service now days. If I knew of anyone looking for a home loan we would recommend her then that person would recommend her and so on. Amazing how one phone call to your company changed our lives for the better. THANK YOU, Lindsey.
It was obvious why they do more volume than their several successive competitors combined. It was very smooth, they got me an amazing rate, and helped with a property that others thought was impossible to acquire.
Getting pre approved was an easy process. We had to get our credit up a bit and they told us exactly what to do and raised our credit very quickly
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The entire team and process was very streamlined. Everybody I worked with was very pleasant.
The VA team was professional and very responsive. During the entire purchasing process, the VA Team provided clear information and support on the entire process, from offers to support with moving to support with a new security system. I am very pleased with my experience with the VA team.
Thank you so much for your service, and of course! For helping me go tru this process so smoothly!Thank you, thank you, thank you!!
I would highly recommend Veterans United to anyone who asked. They kept their word and stuck with me from start to finish, just as they said they would!! Thank you for making the move so much less stressful.
Great rates, clear communication, easy process. Highly recommend!
Very professional
Charles and his team were outstanding. They walked me through all the steps and answered all of my crazy questions