Very efficient and professional
Adam Crutchfield is the primary reason I've purchased three "3" homes with Veterans United. He's someone you can trust in buying a house, from start to finish He's there for you every step of the way!!!!!!!!
Sometimes hard to get on phone
Buyer beware: I am utterly devastated by the abysmal experience we endured with their chosen third-rate title company during our recent refinance and home purchase. Their gross incompetence led to a catastrophic failure in handling our funds. They sat on our refinance funds for over six hours, completely botching the wire transfer needed for closing on our new home purchase. As a result, the sellers were left high and dry, without their funds before the close of business on a Friday. We were forced to wait an entire weekend to take occupancy of our new home—a complete and utter disaster.This unforgivable mishandling has left me with nothing but regret for not choosing my own attorney for both transactions. Save yourself the heartache and take control—select your own trusted attorney or title company.
These guys are the very best I've ever worked with! I will do ALL my future business with VU and recommend to everyone I know to call them FIRST if you need a mortgage! Mike is dedicated, fast, efficient, and will give you an honest, no-BS answer. He will go above and beyond to make sure things go right. He was still sending me documents at 11pm on a Friday night trying to help me out of an emergency situation, whereas my previous lender took 7 days vacation and came back a week before closing to tell me he couldn't do what Team Mange knocked out in record time!
During the process of purchasing my new home I had all kinds of obstacles to over come and the entire Veterans United staff went above and beyond to make sure everything was taken care of and was very prompt with answers to any questions I had. They also set me up with one of the best real estate agents a first time home buyer could ask for. Very thankful for them.
Very patient and would always be one step ahead. Any questions I had would to no more than a day or even an hour before it was answered! Truly and amazing team!
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Our experience with the veteran United team was perfect. Anytime we had questions. They were answered exponentially and the staff was always polite. We did not have a single bad experience.
Rating 10 says it all🤗😊
A lot of people were telling me that they can't believe how fast I closed....and I can't either
Very professional and extra special help and support. Carter gave us lots of encouragement and fantastic guidance. So very patient and kind.
So easy and fast , very helpful and informative personal.
Everything went really well and having all documentation in the app for easy review was great. The team was attentive and informative but not overly aggressive.
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Veterans United did an awesome job from start to finish. They are professional, polite, courteous and thorough. They will take great care of you. Todd made it an easy and seamless process. He also advised me on things I did not know. Truly exceptional. Thank You!
Good service and quick!
The entire team and process was amazing. I couldn't answer my phone a lot of the time due to work. However, the team used email and texts to communicate with me throughout the entire process. As a first time home buyer I was shocked at how smooth everything went and how much help we received.
