Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,934 reviews
777 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,934 unfiltered reviews

Starting on Page 472 of 15,298. Return to Page 1

5 out of 5 Stars
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

4.5 out of 5 Stars

Constant communication made the process virtually seamless. Good team work.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars

Scott and Jacob were the best! Communication was easy and on point. Anytime I had a question or concern, they were right there with answers and support. They made the whole process simple and stress-free, which I really appreciated.I actually recommended them to a friend before I even finished my own process, that’s how good they are and that’s how confident I felt in their professionalism and care. Great team, and working with them was an absolute pleasure. I appreciate everything they did, and I’ll definitely be using them again in the future.

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars

Veterans United was always super helpful and made the process easier to navigate!

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

4 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Photo submission from Douglas S.

From the beginning of my initial contact with Veterans United Home Loans to the closing on our new home, not once did I ever feel uncomfortable or mistreated or was given unsound or incorrect advice during the whole process. Everyone, from beginning to end, was 100% professional and overwhelmingly polite and went out of their way to make sure I had everything I was going to need before going to closing and making sure there were no last minute problems, which there were none. I am a 100% Disabled Veteran, and I wouldn't say this if it were not my true feelings. I would recommend Veterans United to any and all Veterans, and I would recommend them to my children and my friends. Thank you Veterans United for making this a great and outstanding experience!!!

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars

I couldn’t be more happy with my choice in veterans united. They were patient and more than helpful. EVEN ON THE WEEKEND when I would email them, I would get a response. Call, text, email they responded with what worked best for me when I needed it.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

Ready to see for yourself?

Experience first-hand why 365,451 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars

The team was outstanding. Kaylyn, Jerry, and Chris.

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Photo submission from Jacob F.

The whole loan process is rather intimidating at first, but this loan team really knows how to tame it down. They never left you with any unanswered questions, or feeling like you didn't understand what was expected. It couldn't have been smoother!

headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars

My team made the whole process smooth, by constantly communicating and answering all our questions. As first time home buyers my spouse and I had plenty of questions. I highly recommend Colin and his team!

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

4.5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars

Karol H. and Amanda G. were so extremely helpful and vital to my home buying process. Extremely fast and professional, highly recommended!

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

Ready to see for yourself?

Experience first-hand why 365,451 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars

I entered this process with much uncertainty. I always thought that becoming a homeowner was simply out of reach for me. From the initial inquiry to the final approval and congratulatory phone call, the entire VU team was incredible! Professional, knowledgeable, attentive and positive! If I could give the m a 20 star rating, I would!

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

4 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Photo submission from Joel D.

Veterans United was able to help me untangle a very difficult financial issue caused by my service connected injuries. I was not able to find anyone who could help me. Veterans United was the only one who knew how to help. Attorneys, real estate professionals, banks all told me I could forget about owning a home for a least three years. Veterans United understood the nuances of my case, and my loan officer Chet Kent knew how to help. Veterans United had online classes that explained every step of the process. What was not covered in the online lessons my loan officer explained to me thoroughly. Without Veterans United my wife and I would not be in our dream home. Thanks to Veterans United and Chet Kent our dream came true.

headshot image of Chet Kent

Loan Officer: Chet Kent

NMLS# 1197837

4.5 out of 5 Stars
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars

VU put together a diverse team just for you to get smoothly through the process a purchasing your new home.

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars

Recently utilized my VA Benefits to purchase a home and decided to let Veterans United carry the ball. I never regretted the decision one step along the way, they exceeded my expectations.From initial contact to funding I always felt well informed and like everyone I interacted with were on top their game.It’s a business, but they are very good at what they do. Highly recommend any veteran looking to purchase a home to talk to Veterans United about how they might be able to service you.

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars

This is my second time using Veterans United. That in itself is a high recommendation since this is a financial transaction that is very stressful.
Veterans United did a stellar job setting expectations and following through. The staff are extremely helpful and strive for success in the best interest of the veteran. They are firm when they need to be and detail oriented all of the time. I was extremely stressed out and they did a fine job keeping me off of the ledge! I highly recommend Veterans Inited and would recommend them to my friends.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Start Here: 0% Down VA Home Loans
3,016 Veterans started their online quote today.