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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,590 reviews
817 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,590 unfiltered reviews

Starting on Page 472 of 15,520. Return to Page 1

4 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

Good morning,I am writing to express my sincere appreciation for the exceptional work provided by Jake Hanson and his team. They made the entire home refinance process seamless and ensured every detail was handled perfectly. Having worked with Jake for nearly seven years, I can attest that he is a consummate professional who truly excels at what he does. Because of this experience, I will remain a loyal Veterans United customer.I would also like to recognize Brooke Mudd for her outstanding support. She answered all of my questions without hesitation, and her guidance was impeccable. Both Jake and Brooke are absolute rockstars who represent Veterans United incredibly well; I highly recommend them for any future promotion opportunities.Lastly, I would like to thank everyone else involved in the process, including the underwriting staff, title and escrow teams, and the notary assigned to my closing.Have a great day!Best regards,Eric Williams

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

I had an absolutely amazing experience with Veterans United! I highly recommend them to anyone looking to buy a new home or refinance an existing one.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Photo submission from Eric H.

My family and I are loving our new home! Our experience throughout the entire process was made enjoyable by the experience, professionalism, and commitment we were shown by our loan officer, Chris Shoemaker. Chris was fast, thorough, understanding, and patient when it came to understanding our needs and answering our questions. He worked with us and around our schedules allowing us to get into our home fast and easily! Very pleasant experience going with this company! They are highly recommended! My real estate agent event commented that this was one of the smoothest and best company she's dealt with!

headshot image of Chris Shoemaker

Loan Officer: Chris Shoemaker

NMLS# 1313759

5 out of 5 Stars

The entire door was great.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars

Precise, competent, and thorough!!!

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

Chace was amazing for us. He walked us through the whole process, reexplained things as we went, and was available anytime we needed him. Should we decide to buy another home or property in the future we will definitely be requesting to work with Chace again!

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

Working with Dustin has been an incredible positive experience. I felt heard and supported in completing the refinance process. I would highly recommend Veterans United due to the service Dustin consistently provides.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

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4.5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars

Lots of logistical nightmares, and seller issues that delayed the purchase, but veterans united helped tremendously to keep things moving forward.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

Great experience. Process was complete in a very timely manner. Staff was very courteous and supportive. Thank you for everything.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Photo submission from Jamie R.

My team at Veterans United was a blessing. Their unsurpassed customer service helped my family tremendously. From start to finish they answered every question, explained everything and ensured we understood the process. Their patience, respect, and care will always be appreciated. The whole home buying experience surprisingly simple! I will sing their praises for years to come! Thank you all for being the best in the business. I feel like you all are a part of my family. I'll definitely send more veterans your way!

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

4 out of 5 Stars
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Victoria Elliot

Loan Officer: Victoria Elliot

NMLS# 2030084

5 out of 5 Stars
headshot image of Sean Newcomb

Loan Officer: Sean Newcomb

NMLS# 2774698

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Experience first-hand why 371,151 homeowners give us a perfect score!

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5 out of 5 Stars

Liz and her fantastic team made it so easy!

headshot image of Elizabeth Tilley

Loan Officer: Elizabeth Tilley

NMLS# 2241957

5 out of 5 Stars

If you are a veteran looking for a home, Veterans United is the only real choice! Because they are veteran specialists. They know the veteran mentality and most of all they treat you with respect.My loan specialists Stephen Erickson and Brandon Willis were excellent! There are no words no describe their Professionalism, knowledge and understanding of my situation! The process went so smooth that I couldn't even believe it!

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars

They held my hand through every step of the way. John Mowrey was phenomenal and always ready to help! The process was extremely simple and using the app for 90% of the work was so convenient!

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
Photo submission from Michael G.

We recently closed on a house in Riverview, Florida. I worked with Jon Abernathy's team and the main person I had contact with was Ashton. Whether it was her or anyone else on Jon's team, they were always willing to help me and get whatever needed to be done completed. We had some complications along the way but she was able to get the info ready quickly and efficiently to help meet our closing date. Thank you, Veterans United and especially Ashton for all the help along the way.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

4.5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

John and Justin are awesome. I’m a returning customer and my main reason for using Veterans United again is because of how professional and proactive John is as a loan officer.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

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