Very competent and helpful team. Walked me through the whole process.
The process was easy and everything was explained in detail.
I would like to say thank you very much for all your time, patience and kindness throughout my home buying process. You and your team were awesome, very informative and a pleasure to work with.
The team really helped me and helped with any issues that were raised. Solving the issues and helping my anxiety.
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Everything was so smooth, quick .
The customer service was great, making the process efficient and enjoyable.
Underwriters should request documents ahead of time and not at the last minute
There is no way I could have done this on my own and other loan companies made the process seem daunting and overly complex. With the guidance of my loan officer from Veterans United, I never felt uneasy about what to do next or if I wasn't getting enough information. He made all of the difference for me and I really felt like I was his main priority. My journey was a breeze thanks to him!
I cannot say enough good things about Veterans United. Amanda Dusenberry and her team (Dylan, Scott, and the rest of the crew) were absolutely outstanding through the entire process. Their communication was top-tier—quick responses, clear explanations, and constant support. They were not only professional but genuinely kind and personable, which made a huge difference in what can normally be a stressful experience.The online portal deserves special recognition too—hands down the easiest, most convenient way to stay on top of everything. It kept the process organized, transparent, and stress-free from start to finish.This was the smoothest and best home buying experience I’ve ever had, and it’s entirely because of the level of care and customer service this team provides. If you're on the fence, don’t be—Veterans United is the real deal.
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I am writing this letter with sincere appreciation and enthusiasm to share my experience with Veterans United and, in particular, my loan officer, Blake Weisenfelder. From beginning to end, my home loan process was handled with excellence, professionalism, and genuine care.Overall, my experience with Veterans United was nothing short of outstanding. I would rate the service a full 10 out of 10. The entire team made what could have been a stressful process feel smooth, organized, and reassuring. Every step was clearly explained, communication was consistent, and I always felt supported and respected as a Veteran. Veterans United truly lives up to its mission of serving those who have served.I would absolutely recommend Veterans United to friends, family, and fellow Veterans without hesitation. This organization sets the standard for how Veteran home financing should be done, and I am grateful for the trust and confidence they inspired throughout this journey.I also want to specifically recognize my loan officer, Blake Weisenfelder, who was truly exceptional. Blake deserves a 10 out of 10 for his performance. His knowledge, responsiveness, patience, and attention to detail were remarkable. He consistently went above and beyond to ensure I understood every part of the process and felt confident moving forward. Blake was not only professional, but genuinely invested in my success, which made a meaningful difference.Because of Blake and the Veterans United team, this experience was positive, empowering, and memorable. I am extremely satisfied and thankful for the service I received, and I would not hesitate to work with them again in the future
Responsive and kept everyone up to date. Thank you
Our experience with Aaron and Veterans United home loans was so easy I could hardly believe it. He was always available or very quick to get back to me. Correspondence was quick and efficient with the whole team. He was level headed and didn't try to get me to buy the farm when I could only afford a barn. I'm thankful for the pleasure and ease of working with Veterans United.
Very professionals
